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Comfort Inn & Suites

2.5-star property
590 Bonaparte Dr, Napoleon, OH 1-855-201-7819

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3.2 out of 5
See all 9 Travelocity Reviews

"The hotel service and staff,especially the housekeepers. " More

By a verified traveler on Thu 24 Oct 2019

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Napoleon hotel

In Napoleon

At this Napoleon hotel, you'll be within 6 miles (10 km) of Henry County Hospital and 12 miles (20 km) of Reighard Park. Fulton County Historical Society and Ironwood Golf Course are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 56 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Mar 4 - Mar 5

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (5) Couples (1) Family (1)
3 out of 5

Posted by on Dec 14, 2019

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5 out of 5
The hotel service and staff,especially the housekeepers.

Posted by on Oct 24, 2019

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4 out of 5

Posted by on Jun 30, 2019

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5 out of 5
This is a great place to stay. It Has great staff clean rooms in a great breakfast bar for everyone with all kinds of goodies in the bed was Very comfortable in room was clean as can be

Posted by on Mar 4, 2019

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3 out of 5

Posted by on Mar 3, 2019

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1 out of 5

Worst stay at this motel ever.

Pros: Staff were fine.
Cons: See above...
Location: See above...
We often travel to Ohio to visit family and have stayed at this motel many times. In the past as a Holiday Inn Express it has been satisfactory but this year as a Comfort Inn it was not even acceptable. 1. The bathroom sink faucet leaked all over the counter 2. The coffee maker had not been cleaned, the carafe was still dirty and the old coffee filter had not been removed. 3. The upholstered chair had food crumbs on the seat. 4. There was dirt around the walls making us think it had not been vacuumed. 5. The breakfast was a much lower quality, the coffee cream curdled and the bacon was limp and probably not cooked recently. We've stayed at this motel many times over the years but do not intend to return.

Posted by , from Pennsylvania on Dec 28, 2016

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3 out of 5

Bad Bolonga

Pros: Staff
Cons: Stale smoke Odor
Location: Azulejo Mexican restaurant good food, can hold a large group. We had 20+.
Made reservations through Travelocity and the reservations were not in the system. The hotel staff call d Travelocity and were able to get the reservation and discounted rate. Unfortunately, it too 30 minutes to complete. The hotel smells a title like smoke to much those who are sensitive. The worst part was the rotten Bolonga in the fridge. We had to toss it outside and use an air freshener through tout the room. Other than that, the room was clean and comfortable. The staff were great. Friendly & helpful.

Posted by , from NY on Jul 21, 2016

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4 out of 5

A pleasat place to stay.

Pros: Free breakfast, Free Internet, Quiet
The immediate surroundings had me wondering when I pulled into the parking lot but, the hotel itself was nice. The lobby, hall and rooms were clean and well taken care of. The breakfast was the typical fare for hotels in this price range. More than adequate. I would definitely stay again.

Posted by , from Detroit ,MI, USA on Jul 25, 2012

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1 out of 5

So disappointed

Very disappointed. Not given the room we booked (and had pre-paid for). Did not offer ammends for inconvience.

Posted by on Feb 8, 2007

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About the Comfort Inn & Suites

Location 590 Bonaparte Dr, Napoleon, OH 43545

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Napoleon hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Toledo Express Airport (TOL) (47 km / 29.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers. This Napoleon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Napoleon
  • Holiday Inn Express Napoleon
  • Holiday Express Napoleon
  • Comfort Inn Hotel Napoleon
  • Comfort Inn Napoleon
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Napoleon
  • Comfort Inn & Suites Hotel Napoleon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.