6/10 Okay
Eugene
Traveled with family
Jan 10, 2024
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overpriced and not very clean
So I booked this hotel versus some of the other hotels in the area that were comparabky priced as they had some negative reviews about the pool, cockroaches, or bedbugs. Basically I wanted a clean hotel. The staff was nice as they let us check out at noon the next day instead of 11 as we asked the night before for no additional fee. However, we got there at maybe 5 PM on a Saturday and they were already out of towels, and when we went swimming the next morning, they continued to be out of pool towels.
There is also a dirty diaper wrapped up by where the pool towels should be from Saturday evening and continued to be there Sunday when we checked out. I told the staff about this and they basically shrugged it off. The beds in the bedroom have space underneath them, which I don't enjoy in a hotel because things can get lost but underneath that space, there was what I hope was part of a chocolate cake. I did not want to sniff it to find out.
So the positive things about this hotel are that the staff seemed nice. The room was ready when we got there the breakfast buffet had a waffle maker, and was on par with what I would expect from a continental breakfast. The TV in the room seemed fine, although it was at a weird angle And the beds were comfortable enough. The swimming pool was a little small, but it was warm enough and it was open. There was no hot tub by the pool.
Eugene
Stayed 1 night in Jan 2024