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4.0 out of 5

"My stay was very pleasant other than the water draining slow in the bathtub. I enjoyed the friendliness of the staff and they were very helpful at all ... " More

By a verified traveler on Mon 05 Oct 2020

Hotel Description

Arlington hotel in West Arlington area

In Arlington

With a stay at this West Arlington hotel, you'll be within half a mile (1 km) of The Parks Mall at Arlington and 2 miles (3 km) of USMD Health System. Arlington Highlands and MetroCenter are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 102 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$103* Per night/room Oct 4 - Oct 5

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking (1BD, Mobility Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Studio, Accessible, Non Smoking (1 BD, Hear, Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Arlington, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Arlington, an IHG Hotel

Everyone (9) Couples (1) Family (3)
5 out of 5
My stay was very pleasant other than the water draining slow in the bathtub. I enjoyed the friendliness of the staff and they were very helpful at all times.

Posted by , from Grand Prairie on Oct 5, 2020

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5 out of 5
The hotel was very clean and very nice. The staff was very friendly. The only thing was in the shower the water was slow to drain.

Posted by , from Waco texas on Aug 15, 2020

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Comment from Hotel Management

Aug 16, 2020 by Front Office Manager

Thank you for writing a review of your visit to Holiday Inn Express & Suites Arlington (I-20 Parks Mall). We are glad you found our hotel clean, and our staff friendly and helpful. We will be sure to share your compliments with our team. Your feedback regarding the shower drain problem will also be addressed with appropriate individuals to make adjustments. It was a pleasure having you here, and we hope to welcome you back soon. Thank you! Norma Gutierrez, Front Office Manager, Holiday Inn Express & Suites

4 out of 5

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 6, 2020 by Front Office Manager

Thank you for your terrific rating of Holiday Inn Express & Suites Arlington (I-20 Parks Mall). We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Thank you! Norma Gutierrez, Front Office Manager, Holiday Inn Express & Suites

5 out of 5
Good location. Nice and clean . Freindly staff.promptly greeted at front desk

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Holiday Inn Express & Suites

Thank you for choosing Holiday Inn Express & Suites Arlington (I-20-Parks Mall) and for your excellent rating! We are glad to know you were pleased with our convenient location and diligent staff. It was a pleasure hosting you, and we look forward to your next visit. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites

3 out of 5
Marina the lady who prepared the breakfast was especially eager to please.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Nov 27, 2019 by General Manager

Thank you for reviewing your stay. We appreciate you for recognizing our Marina and complimenting her efforts. We hope to welcome you back soon so that we can earn your highest rating. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by General Manager

Thank you for your nice rating and letting us know that your stay at Holiday Inn Express & Suites Arlington (I-20-Parks Mall) was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites

4 out of 5
The first room was not clean. The second room was good. The breakfast was great.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by General Manager

Thank you for the kind review of the Holiday Inn Express & Suites Arlington (I-20-Parks Mall). Although we are sorry for the cleanliness issues you encountered in your previous room, we are glad we were able to accommodate you with the better option. It is also nice to know you enjoyed our delectable breakfast and had a comfortable stay. We appreciate your business and look forward to welcoming you again soon. Thank you! Silvia McIntosh, General Manager, Holiday Inn Express & Suites

4 out of 5
It was a pleasant stay. Breakfast was good and kitchen help was very friendly!

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 11, 2019 by General Manager

Thank you for the generous review of the Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are glad you enjoyed our delicious breakfast offerings and that you were impressed with our cordial service. We look forward to welcoming you back soon for another comfortable stay. Thank you! Silvia Tanner, General Manager, Holiday Inn Express & Suites

5 out of 5

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 17, 2018 by General Manager

Thank you for choosing the Holiday Inn Express & Suites Arlington (I-20-Parks Mall) and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you! Silvia Tanner, General Manager, Holiday Inn Express & Suites

1 out of 5

Will not stay again.

We checked in and our room was dirty. Bed had obviously been slept in. When I went and told the front desk I was told there was nothing I could do because I booked on Travelocity and they were sold out of other rooms. After I demanded to speak to a manager I was given a room with a broken toilet that we had to shut off the water every time we finished using it. We will not go back to this hotel.

Posted by on Apr 12, 2016

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About the Holiday Inn Express Arlington, an IHG Hotel

Location 1721 Pleasant Pl, Arlington, TX 76015

Property Features

Holiday Inn Express Arlington, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Arlington, an IHG Hotel. Self parking is free. This Arlington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Arlington, an IHG Hotel offers 102 accommodations with safes and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Express Arlington, an IHG Hotel has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Arlington Holiday Inn Express
  • Holiday Inn Express Arlington
  • Holiday Inn Express Hotel Arlington
  • Holiday Inn Express And Suites - Mt. Arlington
  • Holiday Inn Mount Arlington
  • Mount Arlington Holiday Inn
  • Holiday Inn Express Arlington Hotel
  • Holiday Inn Express Arlington (i-20 And Parks Mall)
  • Arlington Holiday Inn
  • Express Arlington, An Ihg
  • Holiday Inn Express Arlington
  • Holiday Inn Express Arlington, an IHG Hotel Hotel
  • Holiday Inn Express Arlington, an IHG Hotel Arlington
  • Holiday Inn Express Arlington, an IHG Hotel Hotel Arlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.