"The beds are extremely comfortable and the staff is always pleasant. " More
City center stay
A stay at this hotel places you within half a mile (1 km) of Lake Ray Hubbard and 6 miles (10 km) of The Harbor Rockwall Mall. Texas Health Presbyterian Hospital Rockwall and NYX Flyboard are also within 6 miles (10 km).
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-in are also offered.
Apr 17, 2016 by Guest Relations Manager
Dear Indiana, I regret that you were not comfortable during your stay due to issue with key card and the smell of pot in the 3rd floor. This is unlikely as we did not receive concerns regarding this matter nevertheless, your review will be submitted to our management for evaluation. I assure you that this will not go unnoticed. Thank you for staying here at our hotel We hope to see you again soon.
Feb 7, 2016 by Guest Relations Manager
Hello Rosie, Thanks so much for your 5 night stay here at our hotel. I am glad that you enjoyed your stay and found our location accessible to places you visited. Thank you for taking the time to complete this survey letting us know that we have sufficed your basic accommodation needs. It would be a pleasure to have you again. Thank you for your business.
Sep 29, 2015 by Front Desk Manager
Hello Mia, We appreciate your candid feedback following your stay here at Comfort Suites. I regret that you were not completely comfortable during your stay, your comment on the bed will be checked. Allow us to accommodate your next lodging needs by calling us if you have concerns.
Aug 30, 2015 by Manager
Hello SouthernNC, I am glad that your concerns were attended promptly when you called our staff and manager’s attention of your observation.Thank you for your 5 night stay here at Comfort Suites. We hope to have another opportunity to serve you again. Thank you for your business.
Jul 23, 2015 by Manager
Hello Jesse, Thank you very much for your feedback. We are happy that you enjoyed your stay. We want to give you and all our guests the best amenities, facilities and customer service you all deserve. Your feedback inspires us more to continue on improving so all of you would enjoy even more the next time you visit. Thank you very much for your recommendations. We are looking forward to your next stay. Cheers and have a great day.
Comfort Suites Lake Ray Hubbard offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 87009 square feet (7831 square meters) and includes conference space. The business-friendly Comfort Suites Lake Ray Hubbard also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Rowlett hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
Comfort Suites Lake Ray Hubbard offers 62 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Rowlett hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.