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"The beds are extremely comfortable and the staff is always pleasant. " More

By a verified traveler on Mon 18 Feb 2019

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Hotel Description

Enjoy the free WiFi at this beach Rowlett hotel

City center stay

A stay at this hotel places you within half a mile (1 km) of Lake Ray Hubbard and 6 miles (10 km) of The Harbor Rockwall Mall. Texas Health Presbyterian Hospital Rockwall and NYX Flyboard are also within 6 miles (10 km).

Business services

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-in are also offered.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Suites Lake Ray Hubbard ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Lake Ray Hubbard

Everyone (8) Family (1)
1 out of 5

Posted by on Oct 22, 2022

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2 out of 5

Posted by on Jun 23, 2022

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5 out of 5

Posted by on Mar 25, 2021

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5 out of 5
The beds are extremely comfortable and the staff is always pleasant.

Posted by on Feb 18, 2019

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2 out of 5

Not what we expected

All 3 floors smelled of pot including our room could not get the smell out. Everytime we left the room our key cards would not work. We had to get new ones everytime. They said it was because it was by our cellphone but my husband had his in his wallet with credit cards that still work?

Posted by on Apr 9, 2016

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Comment from Hotel Management

Apr 17, 2016 by Guest Relations Manager

Dear Indiana, I regret that you were not comfortable during your stay due to issue with key card and the smell of pot in the 3rd floor. This is unlikely as we did not receive concerns regarding this matter nevertheless, your review will be submitted to our management for evaluation. I assure you that this will not go unnoticed. Thank you for staying here at our hotel We hope to see you again soon.

4 out of 5

Comfortable on the Lake

We stayed for 5 days and enjoyed every day. Easy access to the freeway just a short drive to Rockwall for lots of shopping and nice restaurants. Bass Pro seconds away. Hotel very accomadatting - staff very nice. We would stay again. Easy access to the airport.

Posted by , from WV on Jan 25, 2016

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Comment from Hotel Management

Feb 7, 2016 by Guest Relations Manager

Hello Rosie, Thanks so much for your 5 night stay here at our hotel. I am glad that you enjoyed your stay and found our location accessible to places you visited. Thank you for taking the time to complete this survey letting us know that we have sufficed your basic accommodation needs. It would be a pleasure to have you again. Thank you for your business.

4 out of 5

Decent Hotel

Pros: We loved that they accepted pets and that the staff was very friendly.
Cons: The mattress in the room we stayed in was very firm and uncomfortable and the breakfast was mediocre (mainly just the way too salty gravy).
Location: There are A LOT of restaurants and Lake Ray Hubbard is literally a few miles away. It is also really close to Lake Pointe Medical Center.
The hotel was pretty nice and our stay was good. We loved that they accepted pets! The bed was a little too firm for our taste and the breakfast was the exact same both mornings we stayed (eggs, sausage, biscuits, and some INCREDIBLY salty gravy among other things like waffles and various pastries). The WiFi was atrocious, though we had a hard time accessing online databases and the like. However, the rooms were very spacious and clean and the staff was very accommodating. Overall, we had a good stay.

Posted by , from Longview on Sep 22, 2015

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Comment from Hotel Management

Sep 29, 2015 by Front Desk Manager

Hello Mia, We appreciate your candid feedback following your stay here at Comfort Suites. I regret that you were not completely comfortable during your stay, your comment on the bed will be checked. Allow us to accommodate your next lodging needs by calling us if you have concerns.

3 out of 5

Lake Views and Cost Saving Option

Pros: Staff/Owner attentive to issues/questions/complaints. FREE breakfast! Microwave & Mini Fridge
Cons: Covering the pool with a outside tarp, so the birds that stay in the trees nearby wouldn't be left behind daily in the pool.
Location: Lake Hubbard Lake and restaurants!!
First off if your looking for a 4++star hotel go across the street. If you want to save money and use it for other adventures I recommend this hotel. PRO's: STAFF was Very HIGHLY engaging, attentive to concerns/questions etc... For example, I went to take a early morning dip and birds feathers and hair were floating around pool steps. I spoke to the lady behind the desk and she had someone outside cleaning it within 5 minutes! Unfortunately, it wasn't up to my standards so I asked to speak to the manager and he immediately apologized and got the pool cleaner on the phone and out to the hotel within an hour! I understand because this is an uncovered pool bugs etc...are part of the challenge, so the owner's response to making me feel comfortable and fixing the issue was OUTSTANDING!! So if you don't mind outside pools feel assured that this owner keeps his in the best condition as possible, minus the birds he cannot control. Breakfast choices were filling....yes it was some type of microwavable scrambled eggs, but I didn't have to buy breakfast the entire 5 days because of the selection--sausage, bacon, waffles, dry cereals, juices, yogurts, fruit, and even gravy for your biscuits. Room came with microwave and mini sized fridge and the newer mattress was a plus!! The parking lot was also patrolled by the local PD, and I never had any issue feeling unsafe. CONS: Other than it not being a "newer" property.... and they allow four-legged friends, I had no complaints

Posted by , from Philadelphia, PA on Aug 17, 2015

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Comment from Hotel Management

Aug 30, 2015 by Manager

Hello SouthernNC, I am glad that your concerns were attended promptly when you called our staff and manager’s attention of your observation.Thank you for your 5 night stay here at Comfort Suites. We hope to have another opportunity to serve you again. Thank you for your business.

4 out of 5

Location was good. Lake view was great.

I enjoyed the visit and will recommend it to my friends.

Posted by , from texas on Jul 4, 2015

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Comment from Hotel Management

Jul 23, 2015 by Manager

Hello Jesse, Thank you very much for your feedback. We are happy that you enjoyed your stay. We want to give you and all our guests the best amenities, facilities and customer service you all deserve. Your feedback inspires us more to continue on improving so all of you would enjoy even more the next time you visit. Thank you very much for your recommendations. We are looking forward to your next stay. Cheers and have a great day.

1 out of 5

it was a place to sleep

not worth the money it was hot complained the night we got there and the next morning. They gave us 2 bottles of water and said sorry. Elevator was the slowest on the planet. It was not cheap and i will look for anywhere else to stay

Posted by , from Texas on Aug 15, 2013

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About the Comfort Suites Lake Ray Hubbard

Location 8701 E Interstate I 30, Rowlett, TX 75088

Property Features

Comfort Suites Lake Ray Hubbard offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 87009 square feet (7831 square meters) and includes conference space. The business-friendly Comfort Suites Lake Ray Hubbard also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Rowlett hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • 87009 sq ft of conference space
  • 7831 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Lake Ray Hubbard offers 62 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Rowlett hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 110 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Lake Ray Hubbard
  • Comfort Suites Lake Ray Hubbard
  • Comfort Suites Lake Ray Hubbard Hotel Rowlett
  • Comfort Suites Rowlett
  • Rowlett Comfort Suites
  • Comfort Suites Lake Ray Hubbard Hotel
  • Comfort Suites Ray Hubbard
  • Comfort Suites Lake Ray Hubbard Hotel
  • Comfort Suites Lake Ray Hubbard Rowlett
  • Comfort Suites Lake Ray Hubbard Hotel Rowlett

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.