Novotel Cusco

4.0 star property
4-star historic hotel near Cusco Cathedral
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Photo gallery for Novotel Cusco

Exterior
Exterior
Business center
LCD TV
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪5 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

Family Duplex, 1 Queen Bed (Colonial)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 176 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)
  • 229 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cusco

Heart of Cusco.At this Cusco Historic Center hotel, you'll be within a 5-minute walk of Cusco Cathedral and Plaza de Armas. San Blas Church and Coricancha are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cafe D’Wasi - ‬2 min walk
  • ‪Three Monkeys Coffee Company - ‬3 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk

About this property

Novotel Cusco

4-star historic hotel near Cusco Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

How close is Novotel Cusco to the airport?

Novotel Cusco is 3.2 mi (15-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Cusco?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Novotel Cusco on Oct 1, 2025 start from $165.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Cusco have an airport shuttle?

Novotel Cusco offers an airport shuttle 24 hours a day, on request, for a charge of PEN 50 per vehicle, one-way.

Does Novotel Cusco offer free breakfast?

Free breakfast isn’t provided at Novotel Cusco, but buffet breakfast is offered for a fee of PEN 60.20 for adults and PEN 35 for children. It's available on weekdays from 5:00 AM to 9:30 AM and weekends from 5:00 AM to 10:00 AM.

Is there a casino at Novotel Cusco?

No, there is no casino at this hotel.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Cusco?

Free parking is not available at this hotel.

Does Novotel Cusco have a pool?

Novotel Cusco does not have a pool.

Does Novotel Cusco have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Cusco have a spa?

There are no spa services available at this hotel.

How close is Novotel Cusco to downtown Cusco?

Novotel Cusco is 1.2 mi away from Cusco.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Seattle

Traveled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Huma

Traveled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leah

Disliked: Property conditions & facilities
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Stayed 2 nights in May 2025

10/10 Excellent

Carla, St Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Stayed 2 nights in May 2025

10/10 Excellent

Savitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Johane

Stayed 1 night in May 2025

10/10 Excellent

Jeremy, Bartlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

6/10 Okay

vinisha

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was always warm and too dry to breathe comfortably.
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…… . …..
Stayed 1 night in May 2025

10/10 Excellent

Paola

Liked: Cleanliness
Beautiful
Stayed 4 nights in Apr 2025

8/10 Good

Radhika

Stayed 3 nights in May 2025

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Cusco, Peru. Walking distance from the main plaza (Plaza Mayor), and close to restaurants and shops.
Stayed 4 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel located close to all the tourist sites
Stayed 1 night in May 2025

10/10 Excellent

ANABEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Stayed 3 nights in Apr 2025

8/10 Good

Carlos

Stayed 3 nights in Apr 2025

10/10 Excellent

Keith, brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. Nice buffet breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel within walking distance to everything. Staff are great and rooms are comfortable!
Stayed 5 nights in Apr 2025