See all properties

Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Hotel near Tamarack Centre, connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Indoor pool
Breakfast served
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool

Explore the area

View in a map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Place, Tamarack Centre
    ‪10 min walk‬
  • Place, Cranbrook Mall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪1 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Premier Room, 1 Queen Bed

7.8 out of 10
Good
(60 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cranbrook

Close to airport.Stay at this Cranbrook hotel and you'll be within half a mile (1 km) of Tamarack Centre and 2 miles (3 km) of Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 miles (5 km).

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook Mall - 10 min walk - 0.6 miles
  • Cranbrook City Hall - 16 min walk - 0.9 miles
  • Cranbrook History Centre - 1 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Arby's - ‬12 min walk
  • ‪Hot Shots Cafe - ‬8 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre, connected to the convention center in Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Courtyard
Days Inn & Conference Centre by Wyndham Cranbrook
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,512 reviews
$71 nightly
The price is $82
Nov 30 - Dec 1
Total with taxes and fees
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

How close is Heritage Inn Hotel & Convention Centre Cranbrook to the airport?

Heritage Inn Hotel & Convention Centre Cranbrook is 8.5 mi (18-min drive) away from the Cranbrook, BC (YXC-Canadian Rockies Intl.) airport, the closest popular airport to the property.

Does Heritage Inn Hotel & Convention Centre Cranbrook have an airport shuttle?

Airport shuttle services are not available at Heritage Inn Hotel & Convention Centre Cranbrook.

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free breakfast?

Free breakfast isn’t offered at Heritage Inn Hotel & Convention Centre Cranbrook, but buffet breakfast is offered for a fee of between CAD 10 and 25 for adults, CAD 10 and 10 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, there is no casino at this hotel, but Casino of the Rockies (10-min drive) is nearby.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Heritage Inn Hotel & Convention Centre Cranbrook?

This hotel offers free self parking.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Heritage Inn Hotel & Convention Centre Cranbrook features an indoor pool. Guests can enjoy pool access from 7 AM to 10 PM.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a restaurant?

Yes, there is a restaurant on site. The dining venue will be unavailable from November 11 2025 to November 11 2025 (dates subject to change). The dining venue(s) are closed on Christmas Eve, Christmas Day, and New Year's Day.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a spa?

There are no spa services available at this hotel.

How close is Heritage Inn Hotel & Convention Centre Cranbrook to downtown Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook is 0.6 mi away from Cranbrook.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1003 reviews
Rating 8 - Good. 370 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable to restaurants and the rooms were comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Corinna

Liked: Cleanliness, staff & service, room comfort

Hot breakfast

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.
Stayed 1 night in Aug 2025

4/10 Poor

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place but I stayed 2 days and they kept saying they would fix hottub but never did was not happy I would like some kinda refund please thanks
Stayed 1 night in Aug 2025

2/10 Terrible

William

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk told us we did not book a Pet-friendly room. We were given a room that was beside exit door that would not close properly. Sketchy area with homeless people checking the parking lot.
Stayed 1 night in Aug 2025

6/10 Okay

Tina

Liked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vern

Stayed 2 nights in Aug 2025

6/10 Okay

Lorie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
For an old place it was and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Sayma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service
Room lighting is not good and sink drain needs attention
Stayed 1 night in Aug 2025

4/10 Poor

Sydney

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Mary ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel. Stayed two nights with our granddaughter. She loved the pool.
Stayed 2 nights in Aug 2025

6/10 Okay

Janice

Stayed 3 nights in Aug 2025

4/10 Poor

Thompson,

Disliked: Staff & service
Nothing big but when i checked out invoice rates changed
Stayed 5 nights in Aug 2025

4/10 Poor

Sydney

Traveled with group
Liked: Room comfort
Disliked: Staff & service

Lack of communication between staff…

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Mrs.

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Golf trip overnighter

Hotel was pretty good overall. Room was good, clean. Ceiling above shower needed cleaning and mattress was too soft for my liking but overall a good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

John, Salmon Arm

Stayed 3 nights in Jul 2025

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was out dated and smelled like smoke. I think a good deep cleaning of the carpets and a fresh coat of paint would help with the smell and the out dated feel. The breakfast was great!
Stayed 1 night in Aug 2025

4/10 Poor

Jorge

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Was clean and staff were friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hot breakfast and clean fresh rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Traveled with family
Stayed 1 night in Aug 2025