2/10 Terrible
Owen
Traveled with group
Sep 2, 2025
This was definitely the worst property I’ve stayed at. Which is only a bigger concern because it was rated 4.2/5 and listed a a 3 star resort. There was zero resemblance what so ever to the photos. Every single aspect of the room was starkly different. This trip alone has completely changed my trust in Travelocity.
Every towel, and I mean all of them, were covered in hair and bugs and brown stuff. I took videos of this. There was also some random people roaming the lot at 3am. I was woken up at 8:30am by knocking at the door, I tried ignoring it since I was in bed having not got back to the hotel till around 3am. The knocking got harder and more aggressive so I thought maybe it was the police letting me know my car was broken into or something. I answered the door in my underwear and it was just housekeeping. However I was happy to ask for new towels since I couldn’t use any of the ones I had.
Unfortunately since the room itself was so different incredibly from the listing and the experience was so far from the reviews. I’m not sure I trust using Travelocity anymore.
Owen
Stayed 2 nights in Jun 2025