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Holiday Inn Norwich by IHG

3.0 star property
3-star hotel near Mohegan Sun Casino

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Photo gallery for Holiday Inn Norwich by IHG

Terrace/patio
Exterior
Lobby
Exterior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Foxwoods Resort Casino
    ‪17 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Norwich

Westside Norwich stay.Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Norwich Golf Course. Wells Dinosaur Haven and Kids Quest are also within 3 miles (5 km).

What's nearby

  • Norwich Golf Course - 3 min drive - 1.8 miles
  • Mohegan Sun Casino - 5 min drive - 3.3 miles
  • Mohegan Sun Arena - 5 min drive - 3.3 miles
  • Foxwoods Resort Casino - 17 min drive - 14.5 miles
  • Grand Theater at Foxwoods Resort Casino - 17 min drive - 14.5 miles

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬12 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

3-star hotel near Mohegan Sun Casino
Holiday Inn Norwich by IHG offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich by IHG also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Frequently asked questions

How close is Holiday Inn Norwich by IHG to the airport?

Holiday Inn Norwich by IHG is 15.9 mi (23-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Norwich by IHG?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich by IHG on Dec 15, 2025 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Norwich by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich by IHG.

Does Holiday Inn Norwich by IHG offer free breakfast?

Holiday Inn Norwich by IHG does not offer free breakfast. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Holiday Inn Norwich by IHG?

No, there is no casino at this hotel, but Mohegan Sun Casino (7-min drive) and Foxwoods Resort Casino (17-min drive) are nearby.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Norwich by IHG?

This hotel offers free self parking.

Does Holiday Inn Norwich by IHG have a pool?

Holiday Inn Norwich by IHG features an indoor pool.

Does Holiday Inn Norwich by IHG have a restaurant?

Holiday Inn Norwich by IHG is home to Rendezvous Restaurant, which features American cuisine.

Does Holiday Inn Norwich by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Norwich by IHG to downtown Norwich?

Holiday Inn Norwich by IHG is 2.5 mi away from Norwich.

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 102 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the first room we were given.I went to the front desk explained what was going on with the room and they moved me to another room .I would definitely stay at that hotel again.
Stayed 2 nights in Aug 2025

4/10 Poor

Nedra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shuttle to the casino only runs certain days, we were looking forward to having that option as we were there to attend a game and had to uber instead.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice and friendly place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They said there was a complimentary shuttle to the casino..well only weekends..Ruined my birthday. Only booked there because of shuttle. Disappointed with expedia. IGH staff were great!
Stayed 1 night in Aug 2025

2/10 Terrible

Mike Christine

Stayed 1 night in Jul 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is convenient for travel. The room was outdated and felt dirty and old. The bathroom also needs updating. The TV's plug and wire were across the room to an outlet and the TV did not turn on with the remote control. We were disappointed in this Holiday Inn.
Stayed 1 night in Aug 2025

8/10 Good

Holden

Stayed 1 night in Aug 2025

6/10 Okay

rebecca

Traveled with family
Liked: Property conditions & facilities, room comfort

Decent

It was fine for one night. Quiet and clean.
Stayed 1 night in Aug 2025

8/10 Good

Geri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

This hotel is 'plain vanilla'. The room was large, however the bathroom was tiny. It was comfortable and clean
Stayed 1 night in Aug 2025

2/10 Terrible

Rexhina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old dried up blood stain on mattress, door was damaged as if someone tried to knock it in or pried it open. When I went down to the front desk to change my room I noticed a dead cockroach right at the edge of the check in table/booth I am not sure what to call it. The room they moved us to was better, meaning no blood or broken doors but at that point the standard was on the floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. A good option when going to Mohegan Sun.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marisa

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The place is just run down and needs a renovation. Drapery was not hung properly. Bathroom was a shoe box. Only 1 out of 2 elevators were working. Staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
Its very convenient to get to the casinos.
Stayed 1 night in Jul 2025

6/10 Okay

Courtney

Traveled with group
Disliked: Cleanliness, staff & service
Elevator was broke and dead worms in the stairs
Stayed 1 night in Jul 2025

4/10 Poor

Saveeta

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is 3AM and I am unable to sleep because of the lack of Air conditioning in the room. Let me start with the check in. Derek was excellent- he was the only great part of this experience. He was friendly and welcoming. The check in process was fabulous. We ate dinner at the restaurant. As we entered, there was no one to greet us so after pacing around, we inquired from others at the restaurant on the process and was told to seat ourselves. There was only one employee who was in the restaurant. Poor thing. She was a bartender, a waitress, a cleaner, a server, a hostess . . . She had to do it all. This review isn’t based on the employee but the brand- the hotel and it's management. Cutting corners will destroy a good name brand hotel and this experience shows that. We waited 40 minutes+ to be served.Food was mediocre. Price was good and portion size was big. As we walked into the hallway into our room, the smell of musty, sweaty odor penetrated through every wall in the hotel. There was a lack of air conditioning throughout the hotel- my guess was management was cutting costs. No bottled water- just a plastic dispenser with ice and cups in the lobby for thirsty guests. Water tasted weird. Solution- maybe a vending machine or 2? Or- if management is cutting cost they may not want vending machines to add to their electric bill 🙄 I can't sleep 😕 😫 It's too hot. I have always trusted holiday inn but I will never visit this location again. Read the reviews before you do
Stayed 1 night in Jul 2025

4/10 Poor

Kristina

Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities, room comfort

One night stay, not the cleanest

The staff was okay, preoccupied with each other rather than us checking in. Once entering the room it seemed nice, no smell or anything of that nature. Went into the bathroom and needed to clean the shower head, as it was covered with black gunk. The pool was closed suddenly without notice. The towels in our room were dirty and one of them was stained with blood
Stayed 1 night in Jul 2025

2/10 Terrible

Danyelle

Stayed 5 nights in Jul 2025

8/10 Good

Alberta, Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Left two items in the room and was sent a text stating I could pick up or they would mail it to me. Was very nice and efficient the way it was handled. Bed was very comfy. Would definitely stay again.
Stayed 1 night in Jul 2025