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"Very well maintained clean inside and out, .good location " More

By a verified traveler on Tue 02 Jun 2020

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Hotel Description

Hotel perfectly located for exploring Post Falls

Heart of Post Falls

At this Post Falls hotel, you'll be within 3 miles (5 km) of The Highlands Golf Course and 6 miles (10 km) of Frontier Ice Arena. Coeur d'Alene Golf Course and Kootenai Clinic Hospital Medicine are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 47 guestrooms also offer free WiFi and LCD TVs. Refrigerators, microwaves, and rainfall showerheads are also available. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Feb 2 - Feb 3

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (5) Couples (3) Family (4)
4 out of 5

Posted by on Aug 27, 2021

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Comment from Hotel Management

Nov 25, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

1 out of 5
I hated eveything about are stay here. Are room was so dirty and damaged. We even found a previous guest medication in a night stand drawer. Several broken things in are room, towel rack was falling off the wall, the lights didnt work, coffee still in pot garbage under the bed. Let the night guy know and he said we would have to wait and talk to the manager in the morning, so we did, and the manger was very rude and unwilling to help us at all didnt seem to care at all I work at a quality inn, in my hometown and know a manger has more professional help then just saying he will have the owners call us. Witch we never received. I WILL NEVER STAY HERE AGAIN OR RECOMMEND THIS PLACE. ABSOLUTELY HORRIBLE!!!! TAKE YOUR MONEY ELSEWHERE PEOPLE!!

Posted by on Aug 26, 2021

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Comment from Hotel Management

Aug 28, 2021 by Manager

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

1 out of 5
Staff was friendly but untrained. There was practically no breakfast when there is a big sign outside advertising “Free Hot Breakfast”. There was no silverware to eat what breakfast was available. There were huge stains on our carpet in our room. There must be a major drainage issue. Because our bathroom sink and tub wouldn’t drain. Basically you’re standing in your own filth. We also found clothing items in our room from a previous guest. Beds were extremely hard. And the exterior was very unkept. Scratched paint and doors everywhere. The front door itself was disgusting. Sheets were the most uncomfortable and very minimal bedding.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Manager

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

3 out of 5

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 18, 2020 by Management

Thank you for your feedback!

5 out of 5

Posted by on Jun 22, 2020

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Comment from Hotel Management

Jun 22, 2020 by Management

Thank you for your feedback!

5 out of 5
Very well maintained clean inside and out, .good location

Posted by , from Great Falls, Montana on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Management

Thank you for staying with us and taking the time to respond to the guest survey, We appreciate your feedback, and hope to see you again in the future!

5 out of 5
Staff was very helpful - even held the door open for us.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 24, 2019 by shaniece

thank you for your response

5 out of 5
Was close to all our scheduled events. Super breakfast abd clean rooms.

Posted by on Jun 12, 2019

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4 out of 5
Staff was very friendly. Check in/out was speedy. The room wasn’t as cleanly as I hoped it would be.

Posted by on Mar 31, 2019

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3 out of 5
Ok. It wasn’t terrible. Curtains in room were dirty, chair was ripped, not super appealing to the eyes

Posted by , from washington on Jul 21, 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Post Falls hotel.

  • 47 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn offers 47 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Deep soaking tub
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coeur D'Alene Comfort Inn
  • Comfort Inn Coeur D'Alene
  • Comfort Inn Lake Coeur D'Alene
  • Comfort Inn Lake Coeur D'Alene Hotel
  • Comfort Inn Lake Coeur D'Alene Hotel Post Falls
  • Comfort Inn Lake Coeur D'Alene Post Falls
  • Quality Inn Post Falls
  • Quality Post Falls
  • Quality Inn Hotel
  • Quality Inn Post Falls
  • Quality Inn Hotel Post Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.