"This is an old property. First assigned room still had paint rags on the floor & closet doors off the hinges. 2nd assigned room had non-functioning TV ... " More
Heart of Post Falls
At this Post Falls hotel, you'll be within 3 miles (5 km) of The Highlands Golf Course and 6 miles (10 km) of Frontier Ice Arena. Coeur d'Alene Golf Course and Kootenai Clinic Hospital Medicine are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.
Apr 27, 2023 by Guest Relations Specialist
We appreciate you taking the time to write such an in-depth review for us. Thank you for highlighting areas where we can improve. We can use your feedback to improve this aspect of our hotel's guest experience. We look forward to serving you again soon.
Jul 18, 2022 by Manager
Hello Michael, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you in the future better.
Nov 25, 2021 by Manager
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
Aug 28, 2021 by Manager
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.
Aug 23, 2021 by Manager
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
Jul 18, 2020 by Management
Thank you for your feedback!
Jun 22, 2020 by Management
Thank you for your feedback!
Jun 2, 2020 by Management
Thank you for staying with us and taking the time to respond to the guest survey, We appreciate your feedback, and hope to see you again in the future!
Dec 24, 2019 by shaniece
thank you for your response
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Post Falls hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Quality Inn offers 47 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.