"This is an old property. First assigned room still had paint rags on the floor & closet doors off the hinges. 2nd assigned room had non-functioning TV
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At this Post Falls hotel, you'll be within 3 miles (5 km) of The Highlands Golf Course and 6 miles (10 km) of Frontier Ice Arena. Coeur d'Alene Golf Course and Kootenai Clinic Hospital Medicine are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.
This is an old property. First assigned room still had paint rags on the floor & closet doors off the hinges. 2nd assigned room had non-functioning TV. Desk agent did her best to rectify with no results although she was apologetic.
Posted by Carole on Apr 27, 2023
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Comment from Hotel Management
Apr 27, 2023
by Guest Relations Specialist
We appreciate you taking the time to write such an in-depth review for us. Thank you for highlighting areas where we can improve. We can use your feedback to improve this aspect of our hotel's guest experience. We look forward to serving you again soon.
5 out of 5
Posted by Michael on Apr 18, 2022
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Comment from Hotel Management
Jul 18, 2022
by Manager
Hello Michael,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you in the future better.
4 out of 5
Posted by Dovie on Aug 27, 2021
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Comment from Hotel Management
Nov 25, 2021
by Manager
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
1 out of 5
I hated eveything about are stay here.
Are room was so dirty and damaged.
We even found a previous guest medication in a night stand drawer. Several broken things in are room, towel rack was falling off the wall, the lights didnt work, coffee still in pot garbage under the bed. Let the night guy know and he said we would have to wait and talk to the manager in the morning, so we did, and the manger was very rude and unwilling to help us at all didnt seem to care at all I work at a quality inn, in my hometown and know a manger has more professional help then just saying he will have the owners call us. Witch we never received. I WILL NEVER STAY HERE AGAIN OR RECOMMEND THIS PLACE. ABSOLUTELY HORRIBLE!!!! TAKE YOUR MONEY ELSEWHERE PEOPLE!!
Posted by Savanah on Aug 26, 2021
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Comment from Hotel Management
Aug 28, 2021
by Manager
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.
1 out of 5
Staff was friendly but untrained. There was practically no breakfast when there is a big sign outside advertising “Free Hot Breakfast”. There was no silverware to eat what breakfast was available. There were huge stains on our carpet in our room. There must be a major drainage issue. Because our bathroom sink and tub wouldn’t drain. Basically you’re standing in your own filth. We also found clothing items in our room from a previous guest. Beds were extremely hard. And the exterior was very unkept. Scratched paint and doors everywhere. The front door itself was disgusting. Sheets were the most uncomfortable and very minimal bedding.
Posted by a verified traveler on Aug 22, 2021
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Comment from Hotel Management
Aug 23, 2021
by Manager
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
3 out of 5
Posted by a verified traveler on Jul 18, 2020
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Comment from Hotel Management
Jul 18, 2020
by Management
Thank you for your feedback!
5 out of 5
Posted by a verified traveler on Jun 22, 2020
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Comment from Hotel Management
Jun 22, 2020
by Management
Thank you for your feedback!
5 out of 5
Very well maintained clean inside and out, .good location
Posted by Alice, from Great Falls, Montana on Jun 2, 2020
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Comment from Hotel Management
Jun 2, 2020
by Management
Thank you for staying with us and taking the time to respond to the guest survey, We appreciate your feedback, and hope to see you again in the future!
5 out of 5
Staff was very helpful - even held the door open for us.
Posted by a verified traveler on Dec 22, 2019
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Comment from Hotel Management
Dec 24, 2019
by shaniece
thank you for your response
5 out of 5
Was close to all our scheduled events. Super breakfast abd clean rooms.
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Post Falls hotel.
47 guestrooms or units
2 levels
Continental breakfast (free)
Business center (24 hours)
Coffee in lobby
Front desk (24 hours)
Newspapers in lobby (free)
Fireplace in lobby
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Quality Inn offers 47 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.
Deep soaking tub
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Bathtub or shower
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Food & Drink
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Handrails in stairways
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25 per pet, per night
Only dogs and cats are allowed
Maximum 2 per room
Pets cannot be left unattended
An off-leash area is available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 18
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 4
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 50.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Coeur D'Alene Comfort Inn
Comfort Inn Coeur D'Alene
Comfort Inn Lake Coeur D'Alene
Comfort Inn Lake Coeur D'Alene Hotel
Comfort Inn Lake Coeur D'Alene Hotel Post Falls
Comfort Inn Lake Coeur D'Alene Post Falls
Quality Inn Post Falls
Quality Post Falls
Quality Inn Hotel
Quality Inn Post Falls
Quality Inn Hotel Post Falls
You should know
Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Quality Inn is 33.8 mi (38-min drive) away from the Spokane International Airport (GEG) airport, the closest popular airport to the property.
Airport shuttle services are not available at Quality Inn.
This hotel is 6.5 mi (12-min drive) from North Idaho Beach and 9.4 mi (14-min drive) from Sanders Beach. Don't forget your sunscreen!
Quality Inn offers free continental breakfast every day from 7:00 AM to 10:00 AM.
No, there is no casino at this hotel.
Check-in is from 3:00 PM - anytime.
This hotel offers free self parking.
Quality Inn does not have a pool.
There are no spa services available at this hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
