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Podollan Inn & Spa Grande Prairie

3.5-star property
10612 - 99th Avenue, Grande Prairie, AB 1-855-201-7819
3.7 out of 5
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See all 7 travelocity Reviews

"Everything was good except that I didn’t like the foam mattress. I just don’t do well in them. They depress to far and creates a divot and when I try ... " More

By a verified traveler on Fri 22 Mar 2024

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Hotel Description

3.5-star spa hotel perfect for exploring Grande Prairie

City center stay

At this hotel, you'll be steps from The L Spa & Wellness Centre and within a 10-minute walk of Northwestern Polytechnic. Gateway Power Centre and Muskoseepi Park are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the sauna and free cooked-to-order breakfast each morning.

King Bachelor Walk in Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$87* Per night/room Apr 20 - Apr 21

Podollan Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bachelor Full bathroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Executive

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Podollan Inn & Spa Grande Prairie ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Podollan Inn & Spa Grande Prairie

Everyone (5) Couples (1) Family (1)
4 out of 5
Both sink plugs aren’t working

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 24, 2022 by Joy Lagmay

Thank you for choosing Podollan Inn & Spa. We appreciate you taking time to share your experience with us. I sincerely apologize for the concern you shared about the sinks, it is unacceptable and brought to Maintenance Team attention.We hope to have another opportunity to provide you with more positive experience.

4 out of 5
Everything was good except that I didn’t like the foam mattress. I just don’t do well in them. They depress to far and creates a divot and when I try to roll over, I wake. And I’m not overweight. Otherwise I liked the room a lot.

Posted by , from LA CRETE on Mar 22, 2024

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Comment from Hotel Management

Mar 22, 2024 by Harry

Thank you for sharing your feedback with us. We're glad to hear that you liked the room overall, but we apologize for any discomfort caused by the foam mattress. Your comfort is important to us, and we appreciate you bringing this to our attention. We'll take note of your preference for future reference and strive to ensure a more comfortable sleep experience for you during your next visit. We value your feedback and hope to have the opportunity to welcome you back for an even better experience.

4 out of 5
The indoor warm parking is the cats meeyoow.

Posted by , from LA CRETE on Mar 6, 2024

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Comment from Hotel Management

Mar 20, 2024 by Harry

Thank you for your feedback! We're glad to hear that you enjoyed our indoor warm parking facility. Providing convenience and comfort for our guests, especially during colder months, is a priority for us. We appreciate your support and hope to welcome you back to Podollan Inn & Spa for another great experience soon!

5 out of 5

Posted by , from MEDICINE HAT on Feb 11, 2024

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Comment from Hotel Management

Mar 20, 2024 by Harry

Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Podollan Inn & Spa in the future!

1 out of 5
Awful stay. No heat in room. Turned it up to 24 and it didn’t get warmer than 16 all night. Bed was horrible and old mattress with big dents from past guests. Pillows were lumpy and uncomfortable. Not enough light in the room. Room was also loud with fans and other mechanical noises.

Posted by on Oct 25, 2023

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Comment from Hotel Management

Nov 6, 2023 by Harry Singh

We are deeply sorry to hear about your disappointing experience during your recent stay at Podollan Inn & Spa. Your feedback is genuinely concerning, and we apologize for the issues you encountered. We take your comments seriously and will thoroughly investigate and address the heating, bedding, and noise issues you described to ensure they do not happen again. We appreciate your valuable input as it helps us identify areas for improvement, and we hope to have the chance to provide you with a much more comfortable and enjoyable stay in the future.

4 out of 5

Posted by on Sep 20, 2022

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4 out of 5
No light to read my book in the bathtub. No place for things in the shower. Need more light in bathroom.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by Harry Singh

Thank you for choosing Podollan Inn & Spa. Your feedback has been addressed with our Management team to investigate and correct these issues. We hope to have another opportunity to provide you with more positive experience.

About the Podollan Inn & Spa Grande Prairie

Location 10612 - 99th Avenue, Grande Prairie, AB T8V 8E8

Property Features

Podollan Inn & Spa Grande Prairie offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Podollan Inn & Spa Grande Prairie. Parking is available for a fee. This 3.5-star Grande Prairie hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2008
  • Cooked-to-order breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Podollan Inn & Spa Grande Prairie offers 168 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 5:00 AM to 9:30 AM.

Jax Grill and Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

L Spa and Wellness Center has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 0.01 per stay (in/out privileges)
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Prairie Podollan
  • Grande Prairie Podollan Inn
  • Podollan
  • Podollan Grande Prairie
  • Podollan Inn Grande Prairie
  • Podollan Inn & Spa Grande Prairie, Alberta
  • Podollan Inn, Suites, Rez And Spa
  • Podollan Inn, Suites, Rez Hotel Grande Prairie
  • Podollan Inn
  • Podollan Inn Spa Grande Prairie
  • Podollan & Spa Grande Prairie
  • Podollan Inn & Spa Grande Prairie Hotel
  • Podollan Inn & Spa Grande Prairie Grande Prairie
  • Podollan Inn & Spa Grande Prairie Hotel Grande Prairie

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.