Book a hotel near Civil War Museum At The Exchange Hotel, Gordonsville

"The hotel is modern, clean, and convenient, and it's a great value. The staff, especially the General Manager Mr. Abdul Rab, is a gem. **pedia basically screwed up this booking due to website errors during payment ("Oops, something went wrong on our end, please try again"). They ended up booking the hotel five times, all on the wrong dates which had apparently re-loaded from the previous cached page for the booking I had just completed at a different hotel, for the day before this one. What a mess. I was able to cancel three; the fourth needed Customer Care to cancel. The fifth had already processed by then, and **pedia said they couldn't cancel it because it was a "no cancellation" booking. Two more days of frustrating emails and customer care sessions got me nowhere. **pedia could not (or would not) talk to the hotel manager. I finally called the hotel, spoke to Mr. Rab, and he graciously agreed to untangle the mess. This is probably the last time I will use 3rd-party booking, because when there's a problem, the hotel has very few options with the booking partner. Other than that - the hotel was wonderful, and the staff is super courteous and helpful. We'll be back! - Norm"

"It was clean and check in person was friendly and efficient. Very nice breakfast. Only complaint is the coffee in the room isn’t very good. The brand of coffee wasn’t very good. The hotel recently remodeled and it was a good value. "

"Great Hotel. Will stay here again "

"Thank you for my experience. You were very accommodating when I needed to take a meeting call, you let me use a private space. Very nice. The warm cookies were amazing too. "

"Amazing staff bed shower views breakfast pool and gym room !"

"I was pleasantly surprised by this hotel, it was not the usual cookie-cutter image I had in my mind. I had a queen suite, it was spacious, clean, and contemporary. The shower was fantastic! It was large and quiet, unlike so many chain hotel showers that could wake the dead with their banging and moaning. Honestly though, the very best part of my stay materialized in a young woman named Nanya. My phone died one morning and she stuck with working on a solution until she fixed it! Above and beyond, all the while being perfectly pleasant and kind. This is my new favorite travel hotel. Alison S."