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Grandhotel Pupp

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Exterior
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior
Indoor spa tub
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Mírové námestí 2, Karlovy Vary, 360 01
  • Place, Karlovy Vary Municiple Theater
    ‪5 min walk‬
  • Place, Hot Spring Colonnade
    ‪6 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪6 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪7 min drive‬

Room options

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

9.2 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

9.2 out of 10
Wonderful
(19 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room front view (Wellness access)

Classic Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Karlovy Vary

Close to the boardwalk/promenade.Steps from the hotel, you'll find Diana Cable Car and Karlovy Vary Museum. Karlovy Vary Municiple Theater and Market Colonnade are also within half a mile (1 km).

What's nearby

  • Karlovy Vary Municiple Theater - 5 min walk - 0.3 miles
  • Diana Lookout Tower - 6 min walk - 0.4 miles
  • Church of St. Mary Magdalene - 6 min walk - 0.4 miles
  • Hot Spring Colonnade - 6 min walk - 0.4 miles
  • Mill Colonnade - 9 min walk - 0.5 miles

Getting around

  • Karlovy Vary Station - 13 min drive
  • Vaclav Havel Airport (PRG) - 86 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Kavárna Zámecká Věž - ‬8 min walk
  • ‪Goethe's Beer House - ‬3 min walk
  • ‪Grandrestaurant Pupp - ‬1 min walk

About this property

Grandhotel Pupp

Luxurious 5-star hotel with 3 restaurants
Grandhotel Pupp offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Grandhotel Pupp. Parking is available for a fee. A complete renovation of Grandhotel Pupp was completed in January 2026.

This 5-star Karlovy Vary hotel is smoke free.

  • 237 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1701
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Grandhotel Pupp offers 237 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

SPA franziska has 1 treatment room. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Front of property
Luxury Spa Hotel OLYMPIC PALACE
Karlovy Vary
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 208 reviews
$189 nightly
The price is $217
Jun 2 - Jun 3
Total with taxes and fees
Luxury Spa Hotel OLYMPIC PALACE

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CZK 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CZK 550 for adults and CZK 375 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property hosts an optional Christmas Eve gala dinner for guests staying on December 24, 2026. Guests who wish to attend must book the gala dinner in advance.

Access methods

Staffed front desk

Pets

  • Pets: CZK 500 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 1500 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CZK 6070
  • Christmas Eve (December 24) Gala Dinner per child: CZK 6070 (from 3 to 18 years old)
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: CZK 50 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 550 for adults and CZK 375 for children
  • Uncovered self parking fee: CZK 500 per night
  • Pet fee: CZK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grandhotel Pupp

Grandhotel Pupp Hotel

Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Karlovy Vary

Grandhotel Pupp De Luxe Hotel Karlovy Vary

Grandhotel Pupp Hotel

Grandhotel Pupp Karlovy Vary

Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

How close is Grandhotel Pupp to the airport?

Grandhotel Pupp is 4.3 mi (25-min drive) away from the Karlovy Vary (KLV-Karlovy Vary Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Grandhotel Pupp?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on Jun 2, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grandhotel Pupp have an airport shuttle?

Airport shuttle services are not available at Grandhotel Pupp.

Does Grandhotel Pupp offer free breakfast?

Free breakfast isn’t provided at Grandhotel Pupp, but buffet breakfast is offered for a fee of CZK 550 for adults and CZK 375 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Grandhotel Pupp?

No, there is no casino at this hotel.

What time is check-in at Grandhotel Pupp?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grandhotel Pupp?

Free parking is not available at this hotel. Self parking is available for CZK 500 per night.

Does Grandhotel Pupp have a pool?

Grandhotel Pupp features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Grandhotel Pupp have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and light fare.

Does Grandhotel Pupp have a spa?

Pamper yourself with a day at SPA franziska, where you can enjoy body treatments, facials, and body wraps.

How close is Grandhotel Pupp to downtown Karlovy Vary?

Grandhotel Pupp is 0.9 mi away from Karlovy Vary.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
High class hotel. Really enjoyed it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Never disappoints. Our second time here and every amenity is top tier.
Stayed 6 nights in Feb 2026

10/10 Excellent

Gor

Stayed 8 nights in Jan 2026

10/10 Excellent

Jay

Amazing!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Gabriela

Liked: Cleanliness, amenities
Grand Hotel Pupp is visually stunning and iconic, but the experience was mixed. The hotel is enormous and spread across multiple buildings, which impacts room expectations. We stayed in the older wing but had a modern corner room with a great view—comfortable, though not the historic style we anticipated. Breakfast was excellent and the highlight of the stay. The spa was very busy; my Swedish massage was wonderful, but the facial felt confusing, with limited explanation of products or treatment steps. When I asked to take a photo of the treatment overview, I was told not to and to simply memorize it, which felt unnecessary. Dining service was inconsistent. At the Grand Café, we were rushed throughout a short visit, including having dessert cleared prematurely. At the main restaurant, despite a confirmed window-table reservation, we were initially seated in a corner and asked to stand awkwardly while staff checked with management. Several tables remained empty despite claims of being fully booked. The food was underwhelming for a five-star hotel. Despite the hotel’s James Bond branding, no venue—including the casino or speakeasy—could make a classic martini; the closest option was vodka with ice and lemon. The only well-made classic cocktail we had was a Manhattan at the pub. There was also a persistent sewage odor in common areas during our stay, without acknowledgment from the hotel. Architecturally grand, but service and communication fall short of five-star expectation
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff made numerous “accidental” charges to my CC, rooms are dated with peeling wallpaper and a horrific smell
Stayed 3 nights in Jan 2026

6/10 Okay

Vaughan

Traveled with partner
Liked: Staff & service
Just been here for 2 nights, lovely frontage of this Grand Hotel but inside wasva bit disappointing. There was an old musty damp smell in the lobby and other parts of the hotel. The spar was terrible! Its was so full you couldnt get anywhere to hang robes or leave slippers, the fountains weren't working, some parts were only for 2 persons! A small spa for a massive hotel was disgusting. Needs attendants checking areas or limited use time so its more pleasant and healthy. We wouldnt stay again, not worth the money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Raphael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Josef

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect servis and location in Karlovy Vary
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Staff & service, amenities
Everything and everyone made it a wonderful stay, especially the dinner service provided by Petra.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Grandhotel Pupp was perfect! Amazing and friendly staff, very clean, beautiful views. Cannot wait to go back!
Stayed 1 night in Dec 2025

10/10 Excellent

OLEG A

Stayed 4 nights in Dec 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful breakfast, staff very pleasant and in such a cool Building!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Ellen, Amherst

Stayed 1 night in Dec 2025

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms, staff, food, and atmosphere was excellent. Such a beautiful hotel and town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the Grand Popp hotel, with the exception of electrical outlets in the hotel room. Had 2 outlets but, neither was close to bed. No CPAP x 3 nights
Stayed 3 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Hotel Pupp was a wonderful experience!
Stayed 4 nights in Dec 2025

8/10 Good

Napoleon, Davis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time we stayed here and again, it was great. The facility and breakfast were excellent and the staff were friendly. This was the first time visiting Becher's Bar where the only issue occurred. The lady would not let me charge our bill to our room. She wanted to see the card with our room number written. I assumed it was the card that held our room keys that was given after we checked in. I showed our room key and told her our room number, but that was not sufficient. I was able charge everything else to our room without issue or being asked to see that "card". Regardless, the place is still one of our favorites and will return in the future ..... maybe not to Becher's Bar though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
This is an incredible hotel; the best I've ever stayed in. This was our second time - we loved it so much the first time that we flew back to CZ just to stay again. The food, the drinks, the spa are all excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and is located very central in Karlovyvary. Everything is walkable nearby— shops, cafes, restaurants, etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What can you say? It’s a once in a lifetime experience and was excellent throughout! A few tips: - Spend the few extra dollars to stay in the “Riverside” section; it is worthwhile. - the spa is great, but be mindful that it does not have a geothermal pool - just a regular pool and a mix of saunas/steamrooms. Overall, magical and magnificent!
Stayed 2 nights in Nov 2025