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Karlsbad Grande Madonna

4.0 star property
4-star spa hotel in Karlovy Vary City Centre

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Photo gallery for Karlsbad Grande Madonna

Business center
Minibar, in-room safe, desk, free cribs/infant beds
Buffet
Interior
Sauna, hot tub, steam room, body treatments, mud baths, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Moravská 2093/2A, Karlovy Vary, CZECH REPUBLIC, 360 01
  • Place, Hot Spring Colonnade
    ‪2 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪2 min walk‬
  • Place, Mill Colonnade
    ‪4 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room

  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Apartment

Minibar, in-room safe, desk, free cribs/infant beds

Apartment

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment (Spa Package)

Apartment (Spa Package) | Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Spa Package)

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Wellness Package)

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Spa Package )

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (Wellness Package)

Standard Double Room (Wellness Package) | Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Wellness Package)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Spa Package )

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Wellness Package)

  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room (Spa Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Spa Package)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Wellness Package)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Karlovy Vary

Karlovy Vary City Centre stay.With a stay at this Karlovy Vary City Centre hotel, you'll be steps from Church of St. Mary Magdalene and Hot Spring Colonnade. Market Colonnade and Karlovy Vary Municiple Theater are also within half a mile (1 km).

What's nearby

  • Hot Spring Colonnade - 2 min walk - 0.1 miles
  • Church of St. Mary Magdalene - 2 min walk - 0.1 miles
  • Market Colonnade - 3 min walk - 0.2 miles
  • Karlovy Vary Municiple Theater - 3 min walk - 0.2 miles
  • Mill Colonnade - 4 min walk - 0.3 miles

Getting around

  • Karlovy Vary Station - 11 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 18 min drive

Restaurants

  • ‪Café Elefant - ‬4 min walk
  • ‪Kaiser 53 - ‬9 min walk
  • ‪Pizzeria La Famiglia - ‬4 min walk
  • ‪Goethe's Beer House - ‬5 min walk
  • ‪Kavárna Zámecká Věž - ‬4 min walk

About this property

Karlsbad Grande Madonna

4-star spa hotel in Karlovy Vary City Centre
Karlsbad Grande Madonna offers its guests a full-service spa, a hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Karlsbad Grande Madonna. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

  • 54 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Coffee shop
  • 1 conference room
Karlsbad Grande Madonna offers 54 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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  • Hot tub
  • Spa
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 13 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 109.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 160
  • New Year's Eve (December 31) Gala Dinner per child: EUR 110 (from 2 to 12 years old)
  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 15 years old)
  • Self parking fee: EUR 13 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 109.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

AURA PALACE Spa Wellness hotel Karlovy Vary
Karlsbad Grande Madonna Aura Palace Hotel Karlovy Vary
AURA PALACE Spa Wellness Karlovy Vary
AURA PALACE Spa Wellness
Karlsbad Grande Madonna Aura Palace Hotel
Karlsbad Grande Madonna Aura Palace Karlovy Vary
Karlsbad Grande Madonna Aura Palace
Karlsbad Grande Madonna Hotel
Karlsbad Grande Madonna Karlovy Vary
Karlsbad Grande Madonna Hotel Karlovy Vary

Frequently asked questions

How close is Karlsbad Grande Madonna to the airport?

Karlsbad Grande Madonna is 4.9 mi (18-min drive) away from the Karlovy Vary (KLV-Karlovy Vary Intl.) airport, the closest popular airport to the property.

Does Karlsbad Grande Madonna have an airport shuttle?

Karlsbad Grande Madonna offers an airport shuttle 24 hours a day, for a charge of EUR 30 per person, one-way.

Does Karlsbad Grande Madonna offer free breakfast?

Karlsbad Grande Madonna offers free buffet breakfast every day from 7 AM to noon.

Is there a casino at Karlsbad Grande Madonna?

No, there is no casino at this hotel.

What time is check-in at Karlsbad Grande Madonna?

Check-in begins at 2:00 PM. Early check-in costs EUR 30 (subject to availability).

Is there free parking at Karlsbad Grande Madonna?

Free parking is not available at this hotel. Self parking is available for EUR 13 per night.

Does Karlsbad Grande Madonna have a pool?

Karlsbad Grande Madonna does not have a pool.

Does Karlsbad Grande Madonna have a restaurant?

Karlsbad Grande Madonna is home to GRAND RESTAURANT, which features international cuisine.

Does Karlsbad Grande Madonna have a spa?

This hotel has a spa, which features body treatments, massages, and mud baths.

How close is Karlsbad Grande Madonna to downtown Karlovy Vary?

Karlsbad Grande Madonna is 0.9 mi away from Karlovy Vary.

Karlsbad Grande Madonna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel is very well located. Very close to the last stop of bus no.2. And very close to the springs. The service there was very good and staff were very friendly. Overall, it's a pleasant stay.
Verified

4/10 Poor

Steve

Liked: Cleanliness
Leider wurden wir nicht wie gebucht im Hotel untergebracht, sondern in einem Apartment im Haus Festival. Es wurde uns nur grob gesagt wo dieses zu finden ist und wir mussten länger suchen. Zur Unterkunft führten viele Treppenstufen. Im Apartment waren nur 2 kleine Decken für 4 Leute vorhanden und erst nach dem 4. Mal ansprechen an der Rezeption wurde uns am 2. Tag Bezüge hingelegt, welche wir dann selber beziehen mussten. Leider war es kein Wellness-Erlebnis, wenn man für die Anwendungen und Frühstück sowie Abendbrot immer in das Hotel laufen musste und zurück. Wir baten um ein Zimmer im Hotel, da wir 2 kleine Kinder dabei hatten und ich schwanger bin. Es wurde nicht darauf eingegangen. Die Kommunikation war sehr schwierig, Deutsch und Englisch wurde nicht verstanden. Wir mussten über Handyübersetzung kommunizieren. Das Frühstücksbuffet war okay, manche Sachen wurden nicht aufgefüllt, man stande lange an der Kaffeemaschine an und es fehlte Geschirr, auf welches man ein Stück warten musste. Das Abendessen war am ersten Abend okay, das Schnitzel am zweiten Abend war total verbraten. Die Kinder haben keine Wellnessanwendungen bekommen, obwohl diese bezahlt waren, die Mitarbeiter waren nett aber die Betreuung chaotisch. Wir standen oft im Wellnessbereich wie bestellt und nicht abgeholt. Der einzige Pluspunkt war die phänomenale Aussicht aus dem Apartment und die Lage zur Innenstadt. Leider viel Geld bezahlt für kein Wellnessfeeling.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stays during our recent vacation. We did the Wellness Package and enjoyed dinner and two spa therapies. I want to thank Renata Masatova for coordinating Xenon Therapy for my wife and I. We did three sessions and was the most enjoyable thing we have ever done. We feel awesome and look forward to returning. The hotel was very clean and comfortable. The dinner and breakfast was very tasty. Natalia was very kind during our check in and provided great customer service.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service
Great location easy walking access to centre. Room was clean. Service was lacking, Spa not very friendly nor English spoken in SPA. They give us bed sheets instead of towels for jacuzzi, told me to go to my room and bring my shower towel... We only had one each and did not want to dirty it in the spa, would like to keep it fresh for our shower. For a 4 * hotel not acceptable. The hotel seems focused on catering to Russian clients, which is understandable but even as we where next in line for reception priority was given to Russian speakers. However service has this Eastern European soviet style, not very friendly nor do they go out of their way, maybe their clientele is used to this and willing to overlook. Absolutely no precautions taken for the Covid19 situation except a alcohol gel at reception. No plastic barrier at reception, no face masks, no social distance. Breakfast again self service buffet, waiters with no mask no gloves, absolutely no minimum mitigation measures taking Covid19 situation as an international hotel. I understand Czech Republic currently has low levels but need to consider this is an international hotel with people arriving from all over Europe some with high epidemic locations in this new day an age I just did not feel comfortable that no basic mitigation measures were in place like other hotels. All in all would try another hotel next time.
Stayed 1 night in Jul 2020
Verified

4/10 Poor

LM

Liked: Cleanliness, amenities, property conditions & facilities
Es ist ein schönes Hotel und auch die Zimmer sind groß und geräumig. Ich war total enttäuscht was den Spa Bereich angeht. Die Sauna wird an fest vorgeschriebenen Zeiten angemacht. Leider gibt es auch kein Pool nur einen großen Whirlpool.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Själva hotellet med personal, rum, frukost och läge har varit helt fantastiskt. - Stort minus var parkering i synnerhet för motorcykel. Både tillfart och själva parkering lutar mycket- mycket kraftigt. Beläggning dålig kullersten. Park. avgift kändes också dyrt. 15€\ natt även för mc. Men annars förövrigt kan varmt rekommenderas.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень уютный отель, расположенный в центре Карловых Вар. Персонал вежливый и отзывчивый. Завтраки очень вкусные. Обстановка холлов роскошная, очень много антиквариата и картин.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель выбрали случайно, в Карловых Варах уже бывал

Красивый отель, отличное расположение рядом с источниками. Прекрасное обслуживание в спа, хороший шведский стол. Красивый интерьер отеля и номеров. Можно рекомендовать друзьям и знакомым.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Geanken für jeden

Das Hotelzimmer war super, auch das WLAN war hervorragend. Der Service des Personal lies zu wünschen übrig. Keine Motivation, keine Freundlichkeit. Das Essen war ein Katastrophe (Halbpension). Das Wellness-Paket war gut
Verified

10/10 Excellent

Aka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, nice treatments

We're satisfied with services and treatments, doctor was amazing and high experienced. Thanks lot Aura!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukke hyggeligt hotel med super SPA

Vi havde ophold 6 dage med alt inklusiv med spa pakke. Mad var meget delicious,vildt, kanin, laks, forskellige salater og snacks.Spa pakke inkluderer 18 procedurer per 7 dage og lægens konsultation. Vi kunne godt lide de alt! især personale:)
Verified

10/10 Excellent

Krystof

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2018