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Heritage Inn Express Chico

2-star property
725 Broadway St, Chico, CA 1-855-201-7819

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2.7 out of 5
See all 25 Travelocity Reviews

"Good for an overnight stay. Beds were comfortable. Staff was friendly and room was clean. Amenities were decent as well as the continental breakfast. ... " More

By a verified traveler on Sun 20 Sep 2015

Points Of Interest

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Hotel Description

Hotel near California State University-Chico in Chico

City center stay

Within a 15-minute walk of the hotel, you'll find National Yo-Yo Museum and Bidwell Mansion State Historic Park. California State University-Chico is within 2 miles (3 km) and Butte College is within 16 miles (25 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the laundry service. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 39 guestrooms also offer free WiFi and cable TV. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$66* Per night/room Oct 15 - Oct 16

Standard Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Inn Express Chico ratings based on 25 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Heritage Inn Express Chico

Everyone (13) Family (4)
2 out of 5

Posted by on Oct 7, 2019

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4 out of 5
its a place to sleep could have better parking

Posted by on Mar 31, 2019

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2 out of 5
The staff was fine; checked in fine. Then, the keycard did not work and there was a regular doorknob that I turned to open the door, without the key. We wanted to get something to eat, so I had to go ask about the Keycard & doorknob; she finds a key that locks the doorknob. as we are leaving, a large group of possible homeless are gathered in a corner of the hotel. Not feeling safe about the place, we found another hotel. Then I found out that I was suppose to book at the Best Western Heritage Inn. Part of a wedding group. Disappointed in whole experience.

Posted by on Mar 20, 2019

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1 out of 5

Posted by on Feb 20, 2019

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1 out of 5
We had arranged for a late check in, two queen beds and a roll away. We got a small room with a single queen bed. We were told there were no other rooms available, despite our reservation. We were given two roll away beds that we had to roll down ourselves. They really didn’t fit in the room. One of the blankets had holes from cigarette burns. The room didn’t seem clean. The bathroom looked like my teenage son was in charge of cleaning it. The “breakfast buffet” consisted of small chewy muffins, some cereal, dry oranges, tea and coffee In styrofoam cups. At least it was quiet.

Posted by , from Chico, ca on Jan 24, 2019

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1 out of 5
Aggressive Homeless outside. Didnt even stay. Take this hotel off your site

Posted by on Jan 22, 2019

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3 out of 5
The key didn't work twice. Had to keep going to office. We never got a receipt, even after we requested one.

Posted by on Jan 16, 2019

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2 out of 5
heater fan noisy and wouldn't shut off. tv remote destroyed batteries every half hour or so. I finely bought a package of batteries so I could change the channel or mute. The office came with batteries 3 times but then quit answering my request for help. I couldnt use internet, was told Comcast was the problem. the maid was very good, but there needs to be a thorough cleaning of the walls woodwork and rug. yikes. the staff were all had very pleasant personalities.

Posted by on Jan 15, 2019

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3 out of 5
It was okay, and we were lucky to find it as most rooms were booked due to the Camp Fir

Posted by on Dec 13, 2018

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1 out of 5
Worst ever. Room not ready because lock broken. AC wouldn’t turn off had to pull the plug. TV didn’t work nor did internet. No towels in room. Shower control knob fell off during shower.

Posted by on Oct 22, 2018

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About the Heritage Inn Express Chico

Location 725 Broadway St, Chico, CA 95928

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Heritage Inn Express Chico. Parking is available for a fee. Smoking is allowed in designated areas at this Chico hotel.

  • 39 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chico, CA (CIC-Chico Municipal) (11 km / 6.8 mi)
  • Train station: Chico Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Heritage Inn Express Chico offers 39 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Chico hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Pets

  • Pets: USD 33.60 per accommodation, per stay, plus a deposit of USD 33.60 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 51.00 per night
  • Utility surcharge: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 1.00 per day
  • Pet deposit: USD 33.60 per stay
  • Pet fee: USD 33.60 per accommodation, per stay
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Heritage Inn Express
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.