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Best Western Heritage Inn - Chico

2.5-star property
25 Heritage Ln, Chico, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 31 travelocity Reviews

"This is a basic hotel with basic amenities. It's pretty clean and the front desk guy was nice, but don't expect anything other than fast food and truc ... " More

By a verified traveler on Mon 16 Aug 2021

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Chico hotel

In Chico

You'll find SacValley MedShare and Bidwell Mansion State Historic Park within 3 miles (5 km) of this hotel. California State University-Chico and National Yo-Yo Museum are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Cable TV

The 99 guestrooms offer TVs with cable channels, along with coffee/tea makers and free newspapers. Free local calls, hair dryers, and safes are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room Oct 20 - Oct 21

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Heritage Inn - Chico ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Heritage Inn - Chico

Everyone (8) Couples (1) Family (4)
4 out of 5
This is a basic hotel with basic amenities. It's pretty clean and the front desk guy was nice, but don't expect anything other than fast food and truck stops nearby.

Posted by on Aug 16, 2021

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4 out of 5
Liked that the pool and hot tub were open! Liked that they let you pick your own pre-packaged items at breakfast bar! Liked how new and clean room and hotel seemed to be. Didn't like noise from ice-machine right across from our room very early in the morning. Didn't like how you could hear freeway noise even though it wasn't too bad.

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 1, 2021 by Jenny K.

Dear Valued Guest, Thank you for taking the time to review your recent stay at the Best Western Heritage Inn Chico! I am so happy to see that you enjoyed your stay with us. In these crazy times we are trying to find our new normal! We are so happy that what we are doing is working!! Thank you so much for your feedback! Hope to see you again!! Thanks for staying with us!

4 out of 5
Exactly what we needed. Clean hotel, but homeless around parking lot.

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 1, 2021 by The Best Westen Team

Dear Valued Guest! Thank you for taking the time to review your recent stay at the Best Western Heritage Inn Chico! I am so happy to hear that you enjoyed your stay. On the homeless note, we do our best to keep them at bay, if you ever see anything that makes you feel uncomfortable please let a team member know and we will take care of it right away! We hope to see you again the next time you are in town! Thank you again for staying with us!

5 out of 5

Posted by on Dec 27, 2019

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3 out of 5

Posted by on Dec 14, 2019

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5 out of 5
We thought the hotel was very nice and clean. We were told the breakfast was until 9:30 am. But the ladies started putting the food away at 9:00 am. We felt in comfortable with we ate. We want ketchup but it was goon. Other come down and not much was there.

Posted by on Oct 5, 2019

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5 out of 5
Awesome service,nice breakfast,easy parking. The first floor rooms seem more updated than third,from our experience

Posted by on Oct 1, 2019

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5 out of 5

Posted by on Sep 8, 2019

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5 out of 5
Clean, friendly and efficient. The morning breakfast was delicious with lots of options

Posted by on Jul 21, 2019

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4 out of 5
Good place to stay in Chico on work trip. beds are decent.

Posted by on Jan 1, 2019

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About the Best Western Heritage Inn - Chico

Location 25 Heritage Ln, Chico, CA 95926

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Heritage Inn - Chico offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Heritage Inn - Chico also features multilingual staff, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Chico hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Built in 1985
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Chico Station (4.7 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Chico
  • Best Western Chico Heritage Inn
  • Best Western Heritage Chico
  • Best Western Heritage Inn Chico
  • Chico Best Western
  • Heritage Inn Chico
  • Best Western Heritage Hotel Chico
  • Best Heritage Chico Chico
  • Best Western Heritage Inn - Chico Hotel
  • Best Western Heritage Inn - Chico Chico
  • Best Western Heritage Inn - Chico Hotel Chico

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.