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4.3 out of 5

"Everything was good, including the restaurant. Very close to Chichen Itza. Google directions are incorrect - it is right on the main road to the rui ... " More

By a verified traveler on Sat 13 Feb 2016

Hotel Description

Family-friendly 3.5-star hotel near Pyramid of Kukulkan

City center stay

Within 2 miles (3 km) of this Piste hotel, you'll find Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Ik kil is within 6 miles (10 km) and Cenote Yokdzonot is within 12 miles (20 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free WiFi, balconies

The 40 individually furnished guestrooms offer free WiFi and room service. Other amenities include balconies, coffee/tea makers, and LED TVs with cable channels.

Standard Double Room, Garden View, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$79* Per night/room Jun 22 - Jun 23

Superior Room, Patio, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Chichen Itza ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Chichen Itza

Everyone (3)
4 out of 5

Easy to find, right on main street

Everything was good, including the restaurant. Very close to Chichen Itza. Google directions are incorrect - it is right on the main road to the ruins.

Posted by , from california on Feb 13, 2016

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5 out of 5

Lucia is Lovely

Pros: really close to the ruins
My wife and I just returned from a four day stay at the Hotel Chichen Itza and it was excellent. The pool is big clean and with a large deep end that actually was deep. The whole hotel was clean and well staffed The owner/ manager (Lucia) seemed to be on duty around the clock and was always ready to answer any question and offer tips on where to go. The only down side was that our room was near the street so we did hear traffic but it did not affect our sleep. James and Beverly

Posted by on Jan 12, 2016

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4 out of 5

Very nice hotel.

Nice hotel with very nice rooms, restaurant and pool. Food was acceptable and food and beverages were inexpensive. The WiFi was only available in the lobby and TV was not working. Best option in small town of Piste,

Posted by , from Hemet, Ca on Aug 17, 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available. This 3.5-star Piste hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manuel Crescencio Rejon Intl. Airport (MID) (127 km / 78.9 mi)
  • Parking: Free self parking

Room Amenities

Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chichen Itza Hotel
  • Hotel Chichen Itza
  • Hotel Chichen Itza Tinum
  • Chichen Itza Tinum
  • Hotel Chichen Itza Hotel
  • Hotel Chichen Itza Tinum
  • Hotel Chichen Itza Hotel Tinum
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.