Quality Inn & Suites

2.5-star property
16920 Halsted Street, Harvey, IL 1-855-201-7819

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3.1 out of 5
See all 10 Travelocity Reviews

"The pool was cold wish it was warmer over all I loved it and will go back but I'm asking is the pool warm. " More

By a verified traveler on Thu 13 Jul 2017

Points Of Interest

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Hotel Description

Harvey guestrooms with comfy beds

In Harvey

You'll find Midwest Carvers Museum and Harvey Public Library within 3 miles (5 km) of this hotel. Harvey Community Center and South Holland Village Hall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free Internet, comfy beds

The 73 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include refrigerators, microwaves, and plasma TVs with digital channels.

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$63 per night

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 10 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (10)
1 out of 5

Posted by on Jul 12, 2019

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5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 28, 2019 by Hotel Manager

Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

3 out of 5
You have to flush the toilet twice before it completely flushes and you can here the person next door snorting/sniffing like something is stuck in his throat. So nasty.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 5, 2019 by Hotel Manager

Dear Guest, Thank you for your review. I am glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related toilet didn't meet your expectations. We have informed about it to the maintenance department. We will surely work on it. Please visit us again. Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 2, 2018 by Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

1 out of 5

The Worst Ever....

1. The bath tub was stopped up, so we were walking through Water in the shower. 2. It was NOT a suite, just a regular room, although I paid for a suite 3. No phone, comforter had burn holes.

Posted by on May 29, 2018

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Comment from Hotel Management

Jun 1, 2018 by Hotel Manager

Dear Guest, Thank you for choosing us and for sharing your experience. It is highly regrettable that your stay with us was a huge disappointment. We are too embarrassed by the quality of the service, which you received. Please accept our sincerest apologies for such inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Hotel Manager

5 out of 5

Pool heat

The pool was cold wish it was warmer over all I loved it and will go back but I'm asking is the pool warm.

Posted by on Jul 13, 2017

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Comment from Hotel Management

Aug 3, 2017 by Webmaster

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again. Sincerely, Hotel Manager

2 out of 5

Small Details

Room had wall damage. Fridge froze my food and drinks. Microwave did not appear to work.

Posted by on Jul 5, 2017

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2 out of 5

Very noisy hotel

The room smelled. The breakfast was horrible. The staff was more concerned with talking on their cell phones than assisting customers. I will not stay there again.

Posted by , from M on Jun 30, 2017

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1 out of 5

Something Out of a Horror Film

Pros: The staff was fairly pleasant, breakfast was OK.
Cons: The entire environment
Location: Strip clubs and food
A place with flickering lights, run down and broken furniture, duct tape on the chairs, some sort of gooey glittery substance hardened on the desk, showers that set off the smoke alarms which they charge you a $250 fine for... a hangout for truckers and seedy characters coming from the nearby strip clubs..

Posted by , from Long Island, NY on Jan 28, 2016

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5 out of 5

Close to highway

Pros: Everything
Cons: Breakfast variety
Location: Right off the highway, 20 minutes outside of the city.
Exceptionally friendly staff..the hotel was clean and safe..breakfast needs more meat options for none pork eaters but overall the food was good..

Posted by , from Notre Dame, IN on Oct 11, 2015

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About the Quality Inn & Suites

Location 16920 Halsted Street, Harvey, IL 60426

Property Features

Quality Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. Event space at this hotel measures 500 square feet (45 square meters) and includes a meeting room. The business-friendly Quality Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Harvey hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Hazel Crest Station (2.5 km / 1.6 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites offers 73 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Harvey hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Plasma television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Harvey
  • Quality Inn Harvey

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.