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Quality Inn & Suites

2.5-star property
16920 Halsted Street, Harvey, IL 1-855-201-7819

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2.9 out of 5
See all 13 Travelocity Reviews

"Common areas were decent; breakfast was far better than expected; aspects of room were dated but was looking for reasonably price place to crash and f ... " More

By a verified traveler on Wed 13 Nov 2019

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Harvey hotel

In Harvey

You'll find Midwest Carvers Museum and Harvey Public Library within 3 miles (5 km) of this hotel. Harvey Community Center and South Holland Village Hall are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the express check-in and free Internet in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free Internet, comfy beds

The 73 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include refrigerators, microwaves, and plasma TVs with digital channels.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 13 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (12)
4 out of 5
Common areas were decent; breakfast was far better than expected; aspects of room were dated but was looking for reasonably price place to crash and for the price place was pretty decent.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 16, 2019 by Hotel Manager

Dear guest, We thank you for appreciating our facilities and services. Satisfying our customers is our top priority and receiving reviews like this helps us stay motivated. We will take your suggestions into considerations. We hope you will recommend us to your friends and family. Sincerely, Hotel manager

2 out of 5
We booked a room specifically for the pool and was told at check in the pool was down until the end of the year.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 24, 2019 by Hotel Manager

Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager

1 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 27, 2019 by Hotel Manager

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 28, 2019 by Hotel Manager

Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

3 out of 5
You have to flush the toilet twice before it completely flushes and you can here the person next door snorting/sniffing like something is stuck in his throat. So nasty.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 5, 2019 by Hotel Manager

Dear Guest, Thank you for your review. I am glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related toilet didn't meet your expectations. We have informed about it to the maintenance department. We will surely work on it. Please visit us again. Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 2, 2018 by Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

1 out of 5

The Worst Ever....

1. The bath tub was stopped up, so we were walking through Water in the shower. 2. It was NOT a suite, just a regular room, although I paid for a suite 3. No phone, comforter had burn holes.

Posted by on May 29, 2018

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Comment from Hotel Management

Jun 1, 2018 by Hotel Manager

Dear Guest, Thank you for choosing us and for sharing your experience. It is highly regrettable that your stay with us was a huge disappointment. We are too embarrassed by the quality of the service, which you received. Please accept our sincerest apologies for such inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Hotel Manager

5 out of 5

Pool heat

The pool was cold wish it was warmer over all I loved it and will go back but I'm asking is the pool warm.

Posted by on Jul 13, 2017

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Comment from Hotel Management

Aug 3, 2017 by Webmaster

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again. Sincerely, Hotel Manager

2 out of 5

Small Details

Room had wall damage. Fridge froze my food and drinks. Microwave did not appear to work.

Posted by on Jul 5, 2017

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2 out of 5

Very noisy hotel

The room smelled. The breakfast was horrible. The staff was more concerned with talking on their cell phones than assisting customers. I will not stay there again.

Posted by , from M on Jun 30, 2017

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About the Quality Inn & Suites

Location 16920 Halsted Street, Harvey, IL 60426

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 500 square feet (45 square meters) and includes a meeting room. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. This Harvey hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: O'Hare Intl. Airport (ORD) (66.3 km / 41.2 mi)
  • Train station: Hazel Crest Station (2.5 km / 1.6 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn & Suites offers 73 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Plasma television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Harvey
  • Quality Inn Harvey
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Harvey
  • Quality Inn & Suites Hotel Harvey

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.