4.0 out of 5

"This was a nice clean hotel. Alot of space in the rooms. We got a 2 dou le bed room and it also had a pull out sofa. The over night staff was very fri ... " More

By a verified traveler on Tue 13 Mar 2018

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Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

Within 3 miles (5 km) of this Oakbrook Terrace hotel, you'll find Oakbrook Center Mall and Drury Lane Theater. Also, Yorktown Shopping Center is within 3 miles (5 km) and Oak Brook Golf Course is within 6 miles (10 km).

Free perks

This hotel features a sauna and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, comfy beds

The 102 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and LCD TVs with cable channels.

Business Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$72 per night

Business Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Oakbrook Terrace Chicago ratings based on 48 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Oakbrook Terrace Chicago

Everyone (17) Couples (1)
3 out of 5
It’s was ok pool could have been cleaner and bigger

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 4, 2019 by Laveen

Dear Guest We appreciate your feedback and thank you for letting us know about the pool request being "bigger" which might be a challenge for an indoor pool (20' x 30' current size). We have informed our maintenance dept. to check into the cleanliness of the pool. Kind Regards Hotel Management

4 out of 5
This was a nice clean hotel. Alot of space in the rooms. We got a 2 dou le bed room and it also had a pull out sofa. The over night staff was very friendly. The pool water was freezing, but the kids enojoyed themselves. My only complaint is when I called to confirm reservations I requested a crib (traveling with a 1 year old) I was told no problem at all, I would be able to get one when we checked in. After several attempts at getting one finally after 8PM I was told they couldnt give us one. Would of been nice to know before this time. So I ended up sleeping on the floor with my 1 year old for most of the night because I didnt want him to roll out of the bed. So I payed for a nice comfy bed to sleep on the floor. Over all other than that one snag it was an enjoyable stay. Good free breakfest included. Make your own waffles are always a hit with the kids.

Posted by on Mar 13, 2018

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Comment from Hotel Management

Mar 15, 2018 by Laveen Hira, General Manager

Dear Guest, We are delighted your family and you enjoyed your stay with us and breakfast. We're sorry we were unable to provide you with a crib as those are on a request and first come basis. We look forward to future visits from you down the road. Kind Regards Laveen Hira General Manager

4 out of 5
Its too bad it is do close to the road. You can hear the cars and trucks driving by. M

Posted by on Apr 13, 2017

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5 out of 5

Very comfortable rooms

Pros: seriously everything, the staff are amazing too.
Cons: more tables and space for breakfast time
We seriously couldn't have picked a better hotel to stay at for our trip, this was my first time in Chicago and from the hotel's location to everything about the hotel, it was so amazing and we had such a fabulous time and I couldn't recomend staying here more.

Posted by , from Texas on Mar 22, 2017

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Comment from Hotel Management

Mar 31, 2017 by Laveen Hira, GM

Dear Marlene, We are delighted you enjoyed your stay and invite you back to visit us again. This Fall - we start a major renovation project which includes doubling our breakfast space and seating as well. Kind Regards, Laveen Hira General Manager

5 out of 5

Comfortable hide away

This was a great place to stay. The hotel was clean and comfortable. The breakfast was delicious. Would stay again.

Posted by , from Lincoln, NE on Jan 1, 2017

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Comment from Hotel Management

Jan 5, 2017 by Laveen Hira

Dear Amy Thank you for your recent review and staying with us over new year. We hope you had s splendid holiday. Kind regards Laveen Hira General manager

1 out of 5

staff is rude and got put out and charged

I was sleep in my room got a call from the front desk about noise complaints that just steps away from the front desk goto the front desk to talk to the employee they was rude unprofessional mean and racist they called the police and ask me and my husband to leave in the middle of the night 2AM and the hotel still charged my card I felt humiliated and saddened by what hade just happened after I spent over a thousand dollars there I'm call corporate in the morning

Posted by , from oak brook il on Dec 12, 2016

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Comment from Hotel Management

Dec 14, 2016 by Hotel Management

Dear Marcellus, Our hotel has a no illegal substance policy as well as a no smoking policy. You were evicted as well as escorted by the local PD due to smoking as well as using illegal substance in your rented suite at around 1am. As a result no refunds would be issued. Sincerely, Hotel Management

4 out of 5

Staff very friendly & accommodating.

Though the hotel is obviously older, the facilities are clean and well-appointed. Room was spacious, bed and bedding very comfortable. Reception on TV in bedroom was poor, but the sitting area one was fine. Breakfast options were good for both the hearty appetite and those preferring lighter, healthier choices. We will be back!!

Posted by on Sep 29, 2016

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Comment from Hotel Management

Oct 1, 2016 by Laveen Hira

Dear Too Tall We are delighted you enjoyed your stay with us as well as are very appreciative of you mentioning some of our breakfast choices as well as our friendly and accommodating hospitable staff. We are making some changes to our cable TV by working with Comcast to better the reception in a couple channels we currently experience poor reception. Sincerely, Laveen Hira General Manager

4 out of 5

Business quick in/out

Pros: Room sizes and beds.
Cons: Breakfast buffet.
Arrived a little after 11PM for an overnight stay. The hotel reception was handled quickly by a very friendly young lady. The hotel is a 1970 - early 1980 build. It is clean but somewhat dated. My suite was comfortable. The room was to the front of the hotel and the street noise was loud. I was very tired so, it didn't keep me up. The "complimentary" breakfast had the usual setup. The scrambled eggs were very disappointing being grainy. Otherwise a pleasant hotel.

Posted by on Sep 15, 2016

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Comment from Hotel Management

Sep 16, 2016 by Laveen Hira, General Manager

Dear Guest, Thank you for staying at our hotel and reviewing your recent stay. Thank you for letting us know about the eggs so that we can fix this moving forward. We hope you'd visit us in the future when visiting the Chicago area.

5 out of 5

nice hotel

I really enjoyed my stay, price was awesome. Food was great, room service awesome,restaurants nearby and close to my destination.

Posted by , from Fort Lauderdale, Fl on Aug 29, 2016

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Comment from Hotel Management

Sep 17, 2016 by Laveen Hira, General Manager

Dear "enjoyable", Your 5 star review pleased us very much knowing you had a marvelous stay. We invite you to visit us again when in the area. Kind regards, Hotel Management

4 out of 5

Nice hotel

Pros: Large room
Cons: Maintenance
Location: Close to highway
Large room, very comfortable. Only challenge was sink was clogged, if it was ever cleaned it would have been found.

Posted by , from Des Moines, Iowa on Aug 18, 2016

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Comment from Hotel Management

Aug 20, 2016 by Laveen Hira, General Manager

Dear Jeremy Thank you for staying with us and reviewing your stay. We appreciate your feedback and welcome you back when visiting the area. Sincerely, Laveen Hira General Manager

About the Comfort Suites Oakbrook Terrace Chicago

Location 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 700 square feet (65 square meters). A sauna, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Oakbrook Terrace Chicago. Self parking is free. This 3-star Oakbrook Terrace hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.1 km / 17.4 mi)
  • Train station: Villa Park Station (5.1 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Oakbrook Terrace Chicago offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.

Pool and sauna (located inside the pool room) hours are from 9AM to 10PM. The fitness center is open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

This property requires a credit cards deposit of USD 50 for all bookings. The property will preauthorize card prior to arrival. When making reservations, please request away from or facing highway. However, requests are not guaranteed and subject to availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Prepaid debit cards are not accepted for any bookings or onsite payments. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Prepaid debit cards are not accepted for any bookings or onsite payments.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Comfort Suites Hotel Oakbrook Terrace Chicago
  • Comfort Suites Oakbrook Terrace Chicago
  • Comfort Suites Oakbrook Terrace Chicago Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:30 AM to 9:30 PM.