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4.2 out of 5

"The bed was very comfortable and there was plenty of lighting. It was a little tight in the bathroom and needed some updating. " More

By a verified traveler on Mon 16 Sep 2019

Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

You'll find Oakbrook Center Mall and Drury Lane Theater within 3 miles (5 km) of this hotel. Yorktown Shopping Center is within 3 miles (5 km) and College of Dupage is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free WiFi, comfy beds

The 102 individually furnished guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include living rooms and refrigerators.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Oct 11 - Oct 12

Business Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite, 2 Double Beds with Sofa Sleeper

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Comfort Suites Oakbrook Terrace near Oakbrook Center ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Oakbrook Terrace near Oakbrook Center

Everyone (5) Family (1)
5 out of 5

Posted by on Sep 16, 2020

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Comment from Hotel Management

Sep 19, 2020 by Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4 out of 5
The bed was very comfortable and there was plenty of lighting. It was a little tight in the bathroom and needed some updating.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 18, 2019 by Hotel Manager

Dear Guest, Thanks for your stay at our hotel and glad to know that it was a nice one, but at the same time, we have noted your suggestions on upgrade bathroom and forwarded to management. Please do visit us again. Sincerely, Hotel Manager

3 out of 5
It’s was ok pool could have been cleaner and bigger

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 4, 2019 by Laveen

Dear Guest We appreciate your feedback and thank you for letting us know about the pool request being "bigger" which might be a challenge for an indoor pool (20' x 30' current size). We have informed our maintenance dept. to check into the cleanliness of the pool. Kind Regards Hotel Management

4 out of 5
This was a nice clean hotel. Alot of space in the rooms. We got a 2 dou le bed room and it also had a pull out sofa. The over night staff was very friendly. The pool water was freezing, but the kids enojoyed themselves. My only complaint is when I called to confirm reservations I requested a crib (traveling with a 1 year old) I was told no problem at all, I would be able to get one when we checked in. After several attempts at getting one finally after 8PM I was told they couldnt give us one. Would of been nice to know before this time. So I ended up sleeping on the floor with my 1 year old for most of the night because I didnt want him to roll out of the bed. So I payed for a nice comfy bed to sleep on the floor. Over all other than that one snag it was an enjoyable stay. Good free breakfest included. Make your own waffles are always a hit with the kids.

Posted by on Mar 13, 2018

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Comment from Hotel Management

Mar 15, 2018 by Laveen Hira, General Manager

Dear Guest, We are delighted your family and you enjoyed your stay with us and breakfast. We're sorry we were unable to provide you with a crib as those are on a request and first come basis. We look forward to future visits from you down the road. Kind Regards Laveen Hira General Manager

4 out of 5
Its too bad it is do close to the road. You can hear the cars and trucks driving by. M

Posted by on Apr 13, 2017

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5 out of 5

Very comfortable rooms

Pros: seriously everything, the staff are amazing too.
Cons: more tables and space for breakfast time
We seriously couldn't have picked a better hotel to stay at for our trip, this was my first time in Chicago and from the hotel's location to everything about the hotel, it was so amazing and we had such a fabulous time and I couldn't recomend staying here more.

Posted by , from Texas on Mar 22, 2017

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Comment from Hotel Management

Mar 31, 2017 by Laveen Hira, GM

Dear Marlene, We are delighted you enjoyed your stay and invite you back to visit us again. This Fall - we start a major renovation project which includes doubling our breakfast space and seating as well. Kind Regards, Laveen Hira General Manager

About the Comfort Suites Oakbrook Terrace near Oakbrook Center

Location 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to September 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Oakbrook Terrace near Oakbrook Center offers its guests an indoor pool and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 700 square feet (65 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Oakbrook Terrace near Oakbrook Center. Self parking is free. This 3-star Oakbrook Terrace hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.1 km / 17.5 mi)
  • Train station: Lombard Station (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Oakbrook Terrace near Oakbrook Center offers 102 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations have separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Oakbrook Terrace hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free full breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards for all bookings and onsite payments; cash is not accepted

Prepaid debit cards are not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid debit cards are not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Comfort Suites Hotel Oakbrook Terrace Chicago
  • Comfort Suites Oakbrook Terrace Chicago
  • Comfort Suites Oakbrook Terrace Chicago Hotel
  • Comfort Suites Oakbrook Terrace near Oakbrook Center Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.