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Hotel Apartamentos Stone

2.5 star property
Enjoy the outdoor pool at this Bacalar hotel

Choose dates to view prices

Photo gallery for Hotel Apartamentos Stone

Front of property
Shower, rainfall showerhead, free toiletries, towels
Family Suite, 1 King Bed, Non Smoking | 2 bedrooms, minibar, individually furnished, blackout drapes
Deluxe Double Room, 2 Double Beds, Accessible, Pool View | Garden view
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Avenida 15 Numero 24 Gonzalo Guerrero, Bacalar, QROO, 77930
  • Fort of San Felipe
    ‪13 min walk‬
  • Municipal Spa of Bacalar
    ‪16 min walk‬
  • Laguna Bacalar Ecological Park
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View | 2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

2 bedrooms, minibar, individually furnished, blackout drapes

Family Suite, 1 King Bed, Non Smoking

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Bacalar

In Bacalar .Within a 15-minute walk of the hotel, you'll find Lake Bacalar and Fort of San Felipe. Canal de los Piratas and Laguna Bacalar Ecological Park are also within 2 miles (3 km).

What's nearby

  • Fort of San Felipe - 13 min walk - 0.7 miles
  • Municipal Spa of Bacalar - 16 min walk - 0.9 miles
  • Laguna Bacalar Ecological Park - 16 min walk - 0.9 miles
  • Cenote Negro - 3 min drive - 1.2 miles
  • Cenote Cocalitos - 6 min drive - 2.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬9 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Trompo de K'los - ‬10 min walk
  • ‪fruta - ‬9 min walk
  • ‪Las Quekas Bacalar - ‬7 min walk

About this property

Hotel Apartamentos Stone

Enjoy the outdoor pool at this Bacalar hotel
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Apartamentos Stone. Self parking is free.

This Bacalar hotel is smoke free.

  • 18 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Hotel Apartamentos Stone offers 18 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. 43-inch Smart televisions come with satellite channels. Accommodations all include kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bacalar hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Apartamentos Stone

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE
Hotel Apartamentos Stone Hotel
Hotel Apartamentos Stone Bacalar
Hotel Apartamentos Stone Hotel Bacalar

Frequently asked questions

How close is Hotel Apartamentos Stone to the airport?

Hotel Apartamentos Stone is 23.7 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Apartamentos Stone have an airport shuttle?

Airport shuttle services are not available at Hotel Apartamentos Stone.

Does Hotel Apartamentos Stone offer free breakfast?

Hotel Apartamentos Stone does not offer free breakfast.

Is there a casino at Hotel Apartamentos Stone?

No, there is no casino at this hotel.

What time is check-in at Hotel Apartamentos Stone?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Apartamentos Stone?

This hotel offers free self parking.

Does Hotel Apartamentos Stone have a pool?

Hotel Apartamentos Stone features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel Apartamentos Stone have a spa?

There are no spa services available at this hotel.

How close is Hotel Apartamentos Stone to downtown Bacalar?

Hotel Apartamentos Stone is 0.3 mi away from Bacalar.

Hotel Apartamentos Stone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 84 reviews
Rating 8 - Good. 25 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Inja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and convenience to buy grocery.
Stayed 2 nights in Feb 2025

6/10 Okay

Keith, souris

Traveled with partner
Despite having a kitchenette, only 1 glass in the entire place, no other cooking utensils or dishes. Hot water was luke warm not hot.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar!

great place to stay, clean and close to amenities over the highway, 10 minutes to the 7 shades of blue Lagoon
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk people are truly kind, nice facilities and not that far from downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huuuge, clean and comfortable. Pool area is great. Communal kitchen is ok. Coffee every morning (if you like it). Could use a few more pots and pans for long term stays. Staff are awesome. So kind, friendly and very hard working.
Stayed 7 nights in Feb 2024

8/10 Good

KARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.

8/10 Good

Manche

Stayed 4 nights in Apr 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Place was nice with good location.
Stayed 1 night in Dec 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

This place should not be rented out to guest! The day we arrived I asked for a quiet room they assigned me to the 3rd floor, when I walked in the room I was shocked to see rat droppings everywhere!!! It was all over the floor, restroom, even on the bed sheets It was so disgusting! I immediately went to the lobby to let them know & offer me another room also on the 3rd floor but all the rooms were all the same full of rat droppings the front office person admitted that they have issues with rodents & that I would be better off by staying on the first floor because the rodents seem to have taken over the third floor. I really wanted to cancel & booked somewhere else but because Bacalar is a very small town there aren’t many hotels & everything was booked specially because I was here during spring break....Never again will I stay here & I also hope no one stays here I’ll be posting pics
Rat droppings
Rat droppings on bed
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2020

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

The room was clean and the hotel was well maintained and looked fairly new. I was able to park my car inside the hotel. The hotel receptionist was resourceful and accessible.
Stayed 1 night in Jul 2020

8/10 Good

Alfredo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 2 nights in Jul 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!!

We loved our 2 night stay--wish it were longer!!! Staff were all very helpful & so friendly! We really appreciated that they could speak English or they used their phone translator--So nice of them!!! The room was very clean, spacious, & modern!! Our fav was having a fridge and the pool was clean & awesome! Close to bus station, Cenotes, & beautiful Lagoon & Cocalitas beach! I definitely recommend this hotel & Bacalar!!!😊
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was OK The room is big and nice Its clean, but little bit smelling. The stuff was nice. The hotel is 10-15 min walk from the lake and its not in the center. Its 5 min walk from the ADO bus station.
Stayed 1 night in Sep 2019

8/10 Good

Kassy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be so close to everything. We had a spacious room and great amenities. Highly recommend!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone may 2025

Comodo y muy limpio
Stayed 2 nights in May 2025

10/10 Excellent

Blanca aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente el hotel y servicio y esta centrico lo que no me gusto es que llegue antes de la hora de entrada y tuve que esperar.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
El lugar está bien ubicado, me he hospedado en dos ocasiones y tuve una buena experiencia, pero esta vez tuve varios problemas; el internet no funcionaba bien, teníamos agua pero el del depósito del baño no 😣 . Y lo reportamos dos veces y no quedó. Me cambiaron un banco que estaba muy dañado, no lo podíamos usar .
Stayed 2 nights in Mar 2025

10/10 Excellent

Eliezer Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025