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Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel

2.5-star property
111 Betz Rd, Cheney, WA 1-855-201-7819
4.6 out of 5
Wonderful!
See all 10 travelocity Reviews

"Great location, easy to find, across from a shopping center. Staff was friendly, quiet rooms. Good full breakfast. " More

By a verified traveler on Tue 04 Feb 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Cheney hotel

In Cheney

You'll find Cheney Historical Museum and Eastern Washington University within 2 miles (3 km) of this hotel. Reese Court is within 3 miles (5 km) and Fairways Golf Course is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. You'll appreciate the free area shuttle, 24-hour business center, and free WiFi in public areas.

Free Internet, comfy beds

The 76 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$120* Per night/room Nov 14 - Nov 15

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Walk-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel

Everyone (5) Family (2)
5 out of 5
Great location, easy to find, across from a shopping center. Staff was friendly, quiet rooms. Good full breakfast.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by David S. - Management

Thank you so much for awarding us a perfect 5 out of 5 stars on your review regarding your recent experience as our guest. We also greatly appreciate the kind words you shared about our convenient location, quality amenities and friendly team. It was an honor hosting you as our guest, and we hope to see you again in the near future! Sincerely, David S. - Management

4 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by David S. - Management

Thank you for providing feedback regarding your recent experience as our guest. We appreciate you choosing Holiday Inn Express & Suites Cheney, and hope to see you again in the future. Sincerely, David S. - Management

4 out of 5
Room was initially very cold but heated fine. Otherwise excellent.

Posted by on Apr 12, 2019

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5 out of 5
Very good overall experience! Now that you are requiring more comments than I want to provide, I downgrade this experience.

Posted by on Nov 19, 2018

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5 out of 5
Friendly staff, clean hotel from the front entrance to the rooms. Best place to stay in Cheney.

Posted by , from Washington on Jul 23, 2018

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5 out of 5
Had a great stay here. The staff was friendly, and helpful. The only thing I wasn't happy about was our room was next to a staff room, and we could hear the door shutting constantly. Overall I would recommend this hotel.

Posted by on Mar 19, 2018

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4 out of 5

A good place to stay in Cheney, Washington

We were initially assigned a room that faced two very busy roads, but when we asked to be given a quieter room our request was immediately and cheerfully fulfilled. Both rooms were spacious and well equipped. All staff members were very friendly and helpful. The complimentary breakfast, offered every day, was generous and offered many choices.

Posted by on Nov 5, 2009

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4 out of 5

Great Place to Stay

Very nice hotel, friendly staff, clean & good breakfast. Good value. Would definitely stay again.

Posted by on May 9, 2009

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5 out of 5

Excellent Hotel

Stayed overnight in November of '08. Hotel and room were clean and quiet. Staff friendly, helpful and unintrusive. Don't understand the online rating at 2 stars at all. One of the best hotels I've stayed at and on par with the best. This is the only Hotel I would stay at in Cheney OR Spokane which is just a 15min ride away. Also, the free breakfast, although standard fare, was fresh, hot and good.

Posted by on Nov 19, 2008

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5 out of 5

Great place to stay in Cheney, WA

The room was clean and proper. The bed was SO comfortable. We really appreciated the security that was evident. Staff was great and food very good.\nWill stay here again.

Posted by on Aug 30, 2007

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About the Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel

Location 111 Betz Rd, Cheney, WA 99004

Property Features

Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel. A free area shuttle within 7.00 mi is available. Self parking is free. This Cheney hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 7.00 mi; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel offers 76 accommodations with safes and complimentary newspapers. Beds feature Tempur-Pedic mattresses. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Cheney-University Area
  • Holiday Inn Express Hotel Cheney-University Area
  • Cheney Holiday Inn
  • Holiday Inn Cheney
  • Holiday Inn Express Cheney
  • Holiday Inn Express Hotel And Suites Cheney - University Area
  • Holiday Inn Express Hotel Suites Cheney University Area
  • Express CheneyUniversity Area
  • Holiday Inn Express Hotel Suites Cheney University Area

You should know

  • Holiday Inn Express Hotel & Suites Cheney-University Area, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 5 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.