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Willow Springs Motel

2-star property
5 B St, Cheney, WA 1-855-201-7819
2.8 out of 5
See all 9 travelocity Reviews

"There were alot of fees at check in. $15 a day fee for a key to the room, that comes out of $40.00 damage deposit. Rooms smelled musty , no coffee ma ... " More

By a verified traveler on Sun 04 Apr 2021

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Hotel Description

Motel perfectly located for exploring Cheney

City center stay

Your stay at this Cheney motel places you within a 10-minute walk of Cheney Historical Museum and Eastern Washington University. Reese Court is within 2 miles (3 km) and Fairways Golf Course is within 9 miles (15 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, cable TV

The 44 guestrooms offer TVs with cable channels, along with free WiFi and phones. Other amenities include desks and free toiletries.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Willow Springs Motel ratings based on 9 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Willow Springs Motel

Everyone (3) Couples (1) Family (1)
3 out of 5
There were alot of fees at check in. $15 a day fee for a key to the room, that comes out of $40.00 damage deposit. Rooms smelled musty , no coffee maker in rooms. Brds and pillow very uncomfortable. But i guess $68.00 a night . Still!

Posted by on Apr 4, 2021

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5 out of 5
I like that it was secluded and for the most part it was quiet besides the trains. We also had a problem with the toilet not flushing well. But I was only there for one night and it was a good one

Posted by on Jan 7, 2021

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4 out of 5

Posted by on Aug 9, 2019

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4 out of 5
Clean and comfortable. Winter time and the staff did a very good job of keeping the sidewalks clear of snow.

Posted by on Jan 2, 2019

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1 out of 5

You get what you pay for!

You get what you pay for. Room smelling of mold. Appeared that there was once a leak under the sink or from the unit next door. Refrigerator was not working. Shower head partially works. Adhesive nonslip strips in tub peeling up. Sink chipped. Although things appeared to be clean the overall room smell and lack of attention to detail made you wonder if it was.

Posted by , from Cheney, WA on Sep 21, 2013

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1 out of 5

Not impressed...at all

Cons: Noisy, no breakfast, weak internet signal, no in-room coffee
I was really hesitant to try Willow Springs based on the appearance alone, but due to the close proximity to the EWU campus we took a chance while visiting our daughter. Not impressed...at all. For starters, the clerk barely spoke to me, simply handed me a card to fill out and gave me a key. No greeting, welcome, or anything. No breakfast. No coffee machines in the room. (I found out while checking out the next morning there was coffee i the lobby...probably wouldn't have tried it anyhow though). Very very weak WIFI signal. I had to walk my laptop down the hall and stand outside the office door to connect - and I lost the signal several times. The door looked like it had been kicked in several times. The motel sits right next to an active rail line. Granted, the price I paid was on the low end of the scale, but I've stayed in a much better hotel, with a comp breakfast and 24-hr coffee, for less in Spokane, about 20 minutes away. The place looks like it could be a crime scene from Criminal Minds... Would I stay there again? No.

Posted by , from Seattle, WA, USA on Nov 29, 2012

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2 out of 5

You get what you pay for.

Pros: Close restaurants, Free Internet, cheap
Cons: 10 ft off train track
Since the only other option in Cheney is the Holiday Inn at three times the price, this was a bed and a shower. Fine for our needs. I didn't really notice the trains, but bring your earphones just in case.

Posted by on Jun 6, 2012

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3 out of 5

Willow Springs Motel near EWU

The hotel is old and a bit run down. There was a heavy musty odor in the room. The door was difficult to operate, otherwise the room was clean and comfortable. The cost was consistent with the quality of the stay.

Posted by on Sep 27, 2010

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2 out of 5

You get what you paid for

The Front Desk was Friendly, The rooms were ok and clean, The Outside apperance was not my standards of a good hotel, Broken down cars everywhere, Cigarrette Butts and Garbage everywhere. Sidewalks had huge cracks in them, and the Hallways I thought we were going to fall through when walking down them. Plus it is right on the Train Tracks, so no sleep.

Posted by on Jul 15, 2009

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About the Willow Springs Motel

Location 5 B St, Cheney, WA 99004

Property Features

As a guest of Willow Springs Motel, you'll find coffee/tea in a common area and laundry facilities. WiFi is free in public spaces. Self parking is free. This Cheney motel is smoke free.

  • 44 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Willow Springs Motel offers 44 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations. This Cheney motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night, plus a deposit of USD 40 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Willow Springs Motel Ewu Cheney
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  • Willow Springs Motel
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  • Willow Springs Motel Motel
  • Willow Springs Motel Cheney
  • Willow Springs Motel Motel Cheney

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.