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"Nice place, convenient to a lot of nicer restaurants. Fairly new, nice indoor pool. Good area-HP " More

By a verified traveler on Mon 16 Aug 2021

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Hotel Description

3-star hotel near Hamilton Place Mall

In Chattanooga

You'll be within 2 miles (3 km) of Hamilton Place Mall and 6 miles (10 km) of Tennessee Valley Railroad Museum with a stay here. Concord Golf Club and Brown Acres Golf Course are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 137 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Dec 16 - Dec 17

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Walk-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Hamilton Place, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hamilton Place, an IHG Hotel

Everyone (11) Couples (2) Family (3)
1 out of 5
Terrible

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Manager

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

5 out of 5
Nice place, convenient to a lot of nicer restaurants. Fairly new, nice indoor pool. Good area-HP

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5 out of 5
I liked the location on the Eastern side of Chattanooga. I had a little trouble figuring out which street to take to get back to the hotel. You can see it clearly from the Interstate, but it's a maze to get to the front door.

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 4, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

3 out of 5
Had to wait a while after check in time to check in because rooms weren’t cleaned. Finally got to my room and had to walk past mound of dirty linens. The headboard in my room had a greasy handprint and overall dirty so I wiped it down myself. Other than very thin walls and furniture that needs updated, it was nice. Excellent water temp and pressure in the shower.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5 out of 5

Posted by on Dec 10, 2020

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Comment from Hotel Management

Dec 10, 2020 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 20, 2019 by Hotel Staff

It was an absolute pleasure hosting you here at the Holiday Inn Chattanooga at Hamilton Place. Thank you very much for your nice comments about your recent stay! We take great pride in providing our guests with an inspiring and comfortable stay. We will pass your compliments to our team. Again thank you for choosing to stay with us at the Holiday Inn Chattanooga at Hamilton Place. We look forward to your next visit in the near future!

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 19, 2019 by Hotel Staff

Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and we hope to see you again soon! Have a great day!

2 out of 5
Free breakfast is misleading. They still charged $25 since i didnt "buy points" and even after waitress said she would not charge us so we would "be happy" about our stay. Read fine print since we mistakenly took them at their word.

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 30, 2019 by Hotel Staff

Hello Anonymous, Our sincere apologies that we didn’t live up to your expectations during your recent stay. We will use your comments to improve going forward. Thanks again for sharing and for being a valued guest.

3 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hotel Staff

Our sincere apologies for not meeting your expectations during your recent stay. We value your feedback as a guest and will look at ways of improving our product accordingly.

About the Holiday Inn Hamilton Place, an IHG Hotel

Location 2232 Center Street, Chattanooga, TN 37421

Property Features

Holiday Inn Hamilton Place, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Holiday Inn Hamilton Place, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 3-star Chattanooga hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • 1818 sq ft of conference space
  • Built in 2012
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Hamilton Place, an IHG Hotel offers 137 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Fuse Restaurant & Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water sports equipment

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamilton Place Holiday Inn
  • Holiday Inn Hamilton Place
  • Holiday Inn Hotel Hamilton Place
  • Holiday Inn Hamilton Place Hotel Chattanooga
  • Holiday Inn Hamilton Place Hotel
  • Holiday Inn Hamilton Place Chattanooga
  • Holiday Inn Hamilton Place
  • Holiday Hamilton Place, An Ihg
  • Holiday Inn Hamilton Place, an IHG Hotel Hotel
  • Holiday Inn Hamilton Place, an IHG Hotel Chattanooga
  • Holiday Inn Hamilton Place, an IHG Hotel Hotel Chattanooga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.