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Comfort Suites Dulles Airport

2.5-star property
13980 Metrotech Dr, Chantilly, VA 1-855-201-7819

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4.2 out of 5
Very good!
See all 23 Travelocity Reviews

"The maintenance people must be total idiots. I called the front desk once and reported that the water in the toilet would not shut off. Again the ne ... " More

By a verified traveler on Thu 28 Dec 2017

Hotel Description

Hotel near Chantilly Crossing Shopping Center, connected to a shopping center in Chantilly

Heart of Chantilly

Within 3 miles (5 km) of this Chantilly hotel, you'll find Chantilly Crossing Shopping Center and National Air and Space Museum Steven F. Udvar-Hazy Center. Frying Pan Farm Park and Eleanor C. Lawrence Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Free wired Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 89 guestrooms also offer free wired Internet and LCD TVs with cable channels. WiFi, microwaves, and premium bedding are also available.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Feb 28 - Feb 29

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Dulles Airport ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Dulles Airport

Everyone (4) Family (1)
5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by mario

Dear Guest Thank you for staying with us and for your review. Mario Pais

1 out of 5
I got swarmed by bedbugs in this miserable place. I had reservations for a week. Pulled out early the second morning covered with parasite bites. I told the manager on duty I wanted a full refund and moved to the Wingate by Wyndham for the rest of the week. The manager told me I had a rash, but agreed to the refund. You should de-list this nasty trash heap until they present proof they have fumigated the building.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mario

Dear Guest, Thank you for your evaluation and comments, after we spoke I had inspected the room, I also call our pest control for a thoroughly inspection and nothing was found. We will heat treat the room just to be on the safe side. Thank you.very much. Mario Pais General Manager

4 out of 5

Posted by on May 17, 2019

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Comment from Hotel Management

May 21, 2019 by Mario

Dear Guest, Thank you for staying with us and for your review. We hope to see you soon. Mario Pais

2 out of 5
Not very well maintained: Loud heater, dirty ice bucket, ceiling in the bathroom had a hole in it, remote wouldn't work for the TV, shower had patched holes from previous bar, shower head was rusty, and the door knob guard on the wall was cracked.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 26, 2019 by Mario

Dear Guest, Thank you for staying with us and for your review. We are able to verify and correct the items. Mario Pais General Manager

3 out of 5

If there are problems with maintenance, forget it!

Pros: The breakfast was very good as was the location.
Cons: They really need to get good quality maintenance people. The caulking jobs in the bath looked like a child or and untrained person had done the caulk
Location: Lots of places to eat. Thai, Chinese, Viet, Mexican, American etc. within walking distance.
The maintenance people must be total idiots. I called the front desk once and reported that the water in the toilet would not shut off. Again the next day I called about the same thing and in addition that the toilet seat was broken. I was assured by the lady at the desk when we left for the day that it would be fixed by the time we got back. Well, 9 hours later, the toilet seat was still broken, but the toilet was not running. The reason was that they had turned OFF the water. We ended up checking out at 2:30am and leaving!!! There is NO excuse for such treatment of their hotel guests!!!!

Posted by , from Summerfield, Florida on Dec 28, 2017

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5 out of 5

Dulles Airport

A lot smaller than Atlanta airport, great facility

Posted by on Sep 19, 2017

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5 out of 5

I highly recommend staying there

Pros: Free breakfast, Close restaurants, Quiet
Quiet, clean, good breakfast, free parking lot, not expensive.

Posted by , from Ewing Township, NJ, USA on Oct 17, 2012

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4 out of 5

A good assortment of features

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The rooms were quite comfortable, there was good fitness equipment and a reasonable pool. I was quite happy with the restaurants that could be found quite near the hotel.

Posted by on Jul 26, 2012

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5 out of 5

Nice place to stay. Clean an comfotable.

Pros: Free breakfast, Close restaurants, Free Internet
Chose this hotel for value and location near Smithsonian museum near Dulles. Easy access to highways and easy access to dining combined with good service made it a great choice.

Posted by , from O'Fallon, MO, USA on Jul 20, 2012

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5 out of 5

great suburban stay

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Very close to the Udvar-Hazy center- one of our primary destinations for this trip. Also close enough to Vienna Metro stop for easy access to D.C. Hotel was very clean, breakfast was well stocked. Great service and price for a big suburban hotel.

Posted by on Jul 12, 2012

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About the Comfort Suites Dulles Airport

Location 13980 Metrotech Dr, Chantilly, VA 20151

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters). An area shuttle within 5 mi and a roundtrip airport shuttle at scheduled times are free. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Dulles Airport. Limited free parking is available on a first-come, first-served basis. This Chantilly hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (12.1 km / 7.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle
  • Parking: Free self parking; extended parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Suites Dulles Airport offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chantilly Comfort Suites
  • Comfort Suites Chantilly
  • Comfort Suites Hotel Chantilly
  • Comfort Suites Chantilly Hotel Chantilly
  • Comfort Suites Dulles Airport Hotel
  • Comfort Suites Dulles Airport
  • Comfort Suites Dulles Airport Hotel
  • Comfort Suites Dulles Airport Chantilly
  • Comfort Suites Dulles Airport Hotel Chantilly

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Comfort Suites Dulles Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.