Holiday Inn Phoenix - Chandler by IHG

3.0 star property
3-star hotel in Ocotillo

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Golf
Exterior
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chandler

Ocotillo stay.Your stay at this Ocotillo hotel places you within 6 miles (10 km) of Chandler Fashion Center and Chandler Center for the Arts. Also within 9 miles (15 km) are Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Chandler Fashion Center - 8 min drive - 6.1 miles
  • Chandler Center for the Arts - 9 min drive - 5.9 miles
  • Wild Horse Pass Motorsports Park - 13 min drive - 9.6 miles
  • Rawhide Western Town & Event Center - 15 min drive - 10.5 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC8 Cafe - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

How close is Holiday Inn Phoenix - Chandler by IHG to the airport?

Holiday Inn Phoenix - Chandler by IHG is 5.4 mi (14-min drive) away from the Chandler, AZ (CHD-Chandler Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on Jun 10, 2025 start from $93.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Phoenix - Chandler by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Phoenix - Chandler by IHG.

Does Holiday Inn Phoenix - Chandler by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Phoenix - Chandler by IHG, but buffet breakfast is offered for a fee of USD 15.99 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Phoenix - Chandler by IHG?

No, there is no casino at this hotel, but Lone Butte Casino (12-min drive) is nearby.

What time is check-in at Holiday Inn Phoenix - Chandler by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

Is there free parking at Holiday Inn Phoenix - Chandler by IHG?

Free parking is not available at this hotel. Self parking is available for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Holiday Inn Phoenix - Chandler by IHG features an outdoor pool.

Does Holiday Inn Phoenix - Chandler by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Phoenix - Chandler by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Phoenix - Chandler by IHG to downtown Chandler?

Holiday Inn Phoenix - Chandler by IHG is 4.3 mi away from Chandler.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 898 reviews
Rating 8 - Good. 205 out of 898 reviews
Rating 6 - Okay. 70 out of 898 reviews
Rating 4 - Poor. 37 out of 898 reviews
Rating 2 - Terrible. 29 out of 898 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rick

Business traveler
Liked: Cleanliness
Great location for things in and around the south Phoenix metro area.
Stayed 1 night in Feb 2025

10/10 Excellent

Denese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly & accommodating. Suite was clean & has a fridge & microwave & plenty of room to relax. Love the Dove products provided. Strip mall across the street for shopping & eating but we tried St A’s across the parking lot & had an awesome meal & drinks!
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not as good as other Holiday Inn.

Front desk lady was too rude. We were waiting for checkin for more than 40 min. Here attitude was obnoxious. Rooms are not as par as other Holiday Inn.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, accessible room comfortable.

Hotel stay was good. The accessible room we had was the perfect set up. Room and bathroom was clean, bedding was good. Only 2 things I mention for improvement: we showered at various times and each time we showered, all we got was Luke-warm water, no hot water. Also, there was a group of hockey players and their parents in town for a hockey tournament and the children were allowed to run loose all over the property without adult supervision and they were quite loud in the hallway and I had to talk to them each night around 11:00 p.m. The adults in the group were allowed to be very loud in the pool area until 11:00, even though pool hours ended at 10:00, and they were also very loud in the lobby each night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel and Lottie, Independence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe at this location and felt pleased with my stay. My room was really nice and clean. It was quiet. Numerous food and shopping options to walk to right from the hotel. I wish there was a free breakfast option and that actual creamer and not powdered creamer was provided with the coffee maker in the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but needs some love

Bar was closed and WiFi didn’t work.. no booze and no porn
Stayed 2 nights in Jan 2025

2/10 Terrible

Diana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again. Late arrival, slow checkin. Rude.

I booked it last minute because I was very tired from driving. I arrived at 10:30 PM only to find the manager talking about her alcohol problems with a guest checking in just in front of me. The manager took an extraordinarily long time to discuss some type of heartburn treatments with the person in front of me. I had to politely interrupt to remind them that it was late, and I would like to check in to get to bed. The manager behind the desk, seemed insulted and bothered by my request. She was very rude and by the time I got to check in she reported there was no Wi-Fi and so I asked if possible to waive the $12 parking fee and she said no. Parking was far from my room and it was raining out so that took some time by the time I got my key. I will never stay here at this property again, and Holiday Inn hiring such a poor Management in charge, I will think twice about staying at any Holiday Inn.
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in a whole was good. I didn’t like the idea of paying for parking every day in a suburban area with lots of area. The staff was friendly especially maintenance. I’m sure because of staffing the restaurant was closed except for breakfast. In other properties like this one is was free. Room was nice and housekeeping was efficient.
Stayed 7 nights in Jan 2025

8/10 Good

Riley

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

So so

Hotel was decent, advertised "breakfast" however the breakfast cost $16, and the check in clerk was super rude rude. Huge turnoff for a $200 room.
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2024

10/10 Excellent

John, Wake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly, and the room was comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lezlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, staff great but no notice the restaurant and bar shut down. Also I was charged for parking with was not mentioned
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Homero

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Staff were excellent and accommodating. Very nice place to stay for sure. I will stay here each time I'm in the area!
Stayed 13 nights in Dec 2024

10/10 Excellent

Bobby A

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room
Stayed 1 night in Dec 2024

4/10 Poor

Bonifacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Free Breakfast???

Did not like that breakfast was not included. We decided to pay for the breakfast extra @16.99 and it was not good. Way overpriced! For the quality and selection of food.. it should have just been free.
Stayed 1 night in Jan 2025

2/10 Terrible

Gerard

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is a nice and comforting place. The staff however is not. I couldn’t have my tv above volume 10 without getting a noise complaint. The staff even came and said something to me while smoking outside. Needless to say I got charged with a smoking fee, even though they watched me go outside and smoke every time. There is no way to dispute or fight it, so if they say you were smoking then that’s it! I travel the country year round for work, and have stayed in plenty hotels. I will not be back to this one. I recommend you go somewhere else. Not to mention the manager didn’t help whatsoever. I asked what I can do about this situation, and he basically said nothing.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Area was very nice and safe . Hotel was very kept up .
Stayed 2 nights in Dec 2024