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Diplomat Hotel

3.0 star property
3-star hotel near Ayala Center

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Photo gallery for Diplomat Hotel

Interior entrance
Front of property
In-room safe, desk, blackout drapes, cribs/infant beds
Room amenity
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
90 F Ramos St., Cebu City, Cebu, 6000
  • Ayala Center
    ‪3 min drive‬
  • Waterfront Cebu City Casino
    ‪4 min drive‬
  • SM City Cebu
    ‪5 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, cribs/infant beds

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Cebu City

Santa Cruz stay.Your stay at this Santa Cruz hotel places you within 2 miles (3 km) of Ayala Center and SM City Cebu. Cebu Normal University and Mango Square are also within half a mile (1 km).

What's nearby

  • Osmeña Fountain Circle - 8 min walk - 0.5 miles
  • Colon Street - 13 min walk - 0.7 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 4 min drive - 1.7 miles
  • SM City Cebu - 5 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Abuhan Restaurant - ‬1 min walk
  • ‪Atbang Velez Fastfood - ‬2 min walk
  • ‪Fiddler's - ‬1 min walk
  • ‪Dessert Factory - ‬2 min walk
  • ‪The Good Cup Coffee Company - ‬1 min walk

About this property

Diplomat Hotel

3-star hotel near Ayala Center
There's a restaurant on site. Public spaces have WiFi for a fee. A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Diplomat Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

  • 1 building
  • 130 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Diplomat Hotel offers 130 air-conditioned accommodations with safes and slippers. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Filipino

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (PHP 60 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: PHP 180 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from September 23 2021 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 180 per person
  • Fee for wireless internet in public areas: PHP 60 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Diplomat Cebu
Diplomat Hotel Cebu
Diplomat Hotel Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Hotel
Diplomat Hotel Cebu City
Diplomat Hotel Hotel Cebu City

Frequently asked questions

How close is Diplomat Hotel to the airport?

Diplomat Hotel is 8.9 mi (39-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Diplomat Hotel have an airport shuttle?

Airport shuttle services are not available at Diplomat Hotel.

Does Diplomat Hotel offer free breakfast?

Free breakfast isn’t provided at Diplomat Hotel, but local cuisine breakfast is offered for a fee of PHP 180 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Diplomat Hotel?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (6-min drive) is nearby.

What time is check-in at Diplomat Hotel?

Check-in begins at 2 PM.

Is there free parking at Diplomat Hotel?

This hotel offers free self parking.

Does Diplomat Hotel have a pool?

Diplomat Hotel does not have a pool.

Does Diplomat Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Diplomat Hotel have a spa?

There are no spa services available at this hotel.

How close is Diplomat Hotel to downtown Cebu City?

Diplomat Hotel is 0.4 mi away from Cebu City.

Diplomat Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 347 reviews
Rating 8 - Good. 125 out of 347 reviews
Rating 6 - Okay. 109 out of 347 reviews
Rating 4 - Poor. 33 out of 347 reviews
Rating 2 - Terrible. 21 out of 347 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ken.michelle

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You sold us rooms from a hotel that’s been closed for nearly two years leaving our daughters stranded without a place. Well done!
Stayed 2 nights in Sep 2021

8/10 Good

jocylen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed is very small, bath room no floor towel, no face towel and the floor in the room is awful isn’t mop...
Stayed 3 nights in Jan 2020

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good basic hotel with no frills. Good price

Decent basic hotel with no frills. Can't go wrong for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly Staff Room not Clean. But Acczetable for the Price, good Place to move around
Stayed 6 nights in Dec 2019

6/10 Okay

Doris

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

4/10 Poor

Miguel, Bacolod

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I like the accessibility of the hotel to my meeting venue. I don't like the cleanliness of the room.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...
Stayed 1 night in Sep 2019

8/10 Good

Roljune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I am having a very comfortable stay at the hotel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Russell

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dissatisfied with the service.

Check was dismal no service what so ever why work in a hospitality service when you can't even be polite and helpful to the paying guests. Hotel is a little out of the way small shops around the area to buy goods McDonald's not far away and Robinson shopping centre is about 15 minutes walk .The room was big refrigerator free toiletries hot and cold shower large bathroom good bed ok channels .Ok for a night safe area they have a restaurant but didn't eat there. Would not stay again as there are plenty more hotels to choose from with friendly front desk staff.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. There are plenty of shops and restaurants in the area. We booked a Superior room but upgraded to Executive by paying PHP 320 as we were 3 in our family. The quality of the towels given in the rooms should be improved as they looked old.
Stayed 1 night in Mar 2019

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities

Good value for money hotel in Cebu.

Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value-for-money Hitel

This is my favourite, value-for-money hotel in Cebu city and I have stayed here many times in the past decade. The staff are friendly and helpful and the bedrooms suit me as possess all I need- in-room safe, fridge, TV, A/C, free WiFi, toiletries , peace and quiet. The hotel is within walking distance of shopping ,restaurants and a few pubs.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was very nice spacious ,neat,and clean room.The hotel nearby hospitals ,malls and commercial bank.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was so nice spacious area.Many restaurant near the hotel and commercial establishment.The staff very kind and accomodating .I will stay again in the near future.
Stayed 1 night in Dec 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Good experience. Room is old, bed sheets were frayed, but kept clean. Thought I'd avoid the roosters waking me up on the 7th floor, but no chance. Ok for a night.
Stayed 1 night in Dec 2018