Book a hotel near Catuai Palladium Shopping Center, Bourbon

"Here’s the deal: the room itself was spotless, and the hotel was definitely clean overall. Breakfast? Delicious. Plus, if you’re heading to the Iguaçu Falls, the location is on point. The standout moment was the first staff member who helped us—early check-in, no hassle. But after that? The rest of the staff dropped the ball. Wrong info more than once, promises to deliver things to the room that never showed up, and when we went in person, they were pretty unhelpful. So, yeah, that was a mess. In the end, though, outside of those staff blunders, it was a good stay."

"I was really disappointed to learn this was considered a five star hotel. The room was nice enough but the cold water did not work (only hot water). The USB chargers also did not work. The coffee shop was only open 10am-7pm so I was unable to get coffee before starting the days adventure. "

"O lugar é bem limpo, a equipe de trabalho excelente,prestativos,simpáticos. Vi que está passando por reformas, acredito que precise pq tem alguns reparos pra fazer. Mas recomendo ,ótimo café da manhã, excelente localização."

"The lobby, restaurants, pools, and water park are excelent. However, the guest room had many issues. Bathroom: No where to place soap in shower so have to hold in your hand or drop to the floor. They put no cup or glass to hold toothbrushes. When we arrived there was no shampoo and had to wait for them to bring some. They offer a coffee machine that is not plugged in and does not even have an electric outlet nearby. There is no coffee, cream or sugar in the room or even a coffee mug or cup to put it in. Since all the electrical outlets only offer the brazilian plugs, we had to buy adapters for all our equipment. "

"The hotel was OK. We were on the bottom floor which was a bit noisy from the people above. Walking distance to a modern shopping centre with dinning options. I was a bit worried but safety but it felt very safe in the area."

"Excelente "