2/10 Terrible
Jeremy
Traveled with partner
Aug 2, 2025
Outside pool was nasty. Walls, ladder, flaps in between outside and inside all had black crap on them. Like algae or just not cleaned in a very long time.
Also, I had booked the wrong location, did Hilton garden inn…Meant to book the Hilton Home2Suites which is literally across the parking lot. Hotel staff couldn’t help at all with simply moving to a room across the parking lot. Was totally my fault and booked through Travelocity which couldn’t do anything either. Was an anniversary and the home2suites is where we stayed years ago so was disappointed Hilton couldn’t credit one hotel and move to the other. Literally across the parking lot. And yes, there’s were plenty of rooms available. Even with my wife being a Hilton honors member for years as well. Again, my fault 100% for incorrectly booking with addresses damn near the same. But mostly booked for that awesome the pool area of the suites and sentimental value. Then to have the Garden Inns pool just flat out nasty made it worse. Room was great and front desk was nice as well.
Jeremy
Stayed 1 night in Aug 2025