4/10 Poor
Deborah
Apr 22, 2025
We are Hilton members. This was not a good stay for us tho. Here are our comments.
Pros
The checkin last night was very nice - efficient and friendly.
The breakfast this morning was good.
The property was very easy to get to - right off the 75
Cons
There was no coffee at all at 9 am! Despite the fact that breakfast goes until 10, all coffee urns were empty. It was finally remade after I asked two people and waited 10 minutes. No coffee with breakfast. And it was awful.
My bed was uncomfortable and I had 4 lumpy pillows of varying sizes and firmness. There was no top sheet on my bed altho my husband had one. Thus my terrible sleep. And my frustration at having no coffee with breakfast.
The property is very worn with chipped paint. I have photos.
There was construction right outside our window first thing this morning.
So it was a very bad stay and we are paying the price for it today.
We expect better from you and will not be staying at this hotel again.
Deborah
Stayed 1 night in Apr 2025