Hotel Casa Cytia

3.0 star property
3-star hotel near Cartagena de Indias Convention Center

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Photo gallery for Hotel Casa Cytia

Outdoor pool
Standard Triple Room | Minibar, in-room safe, soundproofing, free WiFi
Interior detail
Interior
Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle del Pozo 27-16. Getsemani, Cartagena, Bolívar
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Bocagrande Beach
    ‪3 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Classic Double Room, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double or Twin Room, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Cartagena de Indias Convention Center and Clock Tower. Santisima Trinidad Church and Plaza de la Trinidad are also within half a mile (1 km).

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.3 miles
  • Clock Tower - 8 min walk - 0.5 miles
  • Walls of Cartagena - 11 min walk - 0.6 miles
  • San Felipe de Barajas Castle - 11 min walk - 0.6 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • ‪Salon Tropical - ‬2 min walk
  • ‪Rebelion - ‬2 min walk
  • ‪Basilica Pizzería Café - ‬1 min walk
  • ‪Casa Del Túnel - ‬1 min walk

About this property

Hotel Casa Cytia

3-star hotel near Cartagena de Indias Convention Center
Free breakfast is available daily. Public spaces have free WiFi. Hotel Casa Cytia also features an outdoor pool, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 12 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel Casa Cytia offers 12 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Satellite channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Hotel Casa Cytia Hotel
Hotel Casa Cytia Cartagena
Hotel Casa Cytia Hotel Cartagena

Frequently asked questions

How close is Hotel Casa Cytia to the airport?

Hotel Casa Cytia is 3.5 mi (15-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Casa Cytia have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Cytia.

How close is Hotel Casa Cytia to the beach?

This hotel is 1.5 mi (9-min drive) from Bocagrande Beach and 2.5 mi (13-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Hotel Casa Cytia offer free breakfast?

Hotel Casa Cytia offers free cooked-to-order breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Casa Cytia?

No, there is no casino at this hotel, but Rio Cartagena Casino (7-min drive) is nearby.

What time is check-in at Hotel Casa Cytia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Casa Cytia?

Free parking is not available at this hotel.

Does Hotel Casa Cytia have a pool?

Hotel Casa Cytia features an outdoor pool.

Does Hotel Casa Cytia have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Cytia to downtown Cartagena?

Hotel Casa Cytia is 0.4 mi away from Cartagena.

Reviews

Hotel Casa Cytia Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 59 reviews
Rating 8 - Good. 7 out of 59 reviews
Rating 6 - Okay. 0 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice very attractive property. We stayed three nights, the staff were wonderful. The food was really nice. A full breakfast. Pool was delightful, the rooftop area with lounge chairs, and beautiful views was lovely. The proximity to everything was perfect.
Stayed 3 nights in Jul 2025

2/10 Terrible

Anlly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Stayed 2 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location,Incredible Staff, & Inconsistencies

Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks: Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests. Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues. Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry. Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful. While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Stayed 14 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are delightful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Charm and quite. People are very nice. Recommended
Stayed 3 nights in Feb 2025

8/10 Good

Myles

Stayed 1 night in Feb 2025

10/10 Excellent

januari

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jan 2025

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of all the nightlife. Carlos was great as well.
Stayed 2 nights in Jan 2025

4/10 Poor

Ariana

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kindly. This property is close for everything you need to know in Cartagena
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret, Irvington

Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2024

10/10 Excellent

andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Pedro henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo Alan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ticiane

Stayed 3 nights in Jul 2025

10/10 Excellent

MARCELO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpreendente

Super bem localizado. Curtimos sem a necessidase de carro. O quarto super confortável e o atendimento expecional. Time super alegre e divertido.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, muito bem localizado, equipe super atenciosa. Café da manhã otimo, chuveiro quente, tudo bem arrumado e quarto muito bom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nassidit

Traveled with group
Liked: Amenities
Excelente servicio!
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniela michell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amables, las habitaciones muy limpias El desayuno estuvo muy rico , nos encantó la atención brindada, la seguridad es muy buena
Stayed 4 nights in Jun 2025