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4.1 out of 5

"The hotel is alittle dated but very clean the staff is wonderful and it’s right on the strip " More

By a verified traveler on Sat 21 Apr 2018

Hotel Description

4-star beachfront hotel near Bocagrande Beach

On the beach

Within a 10-minute walk of this Bocagrande hotel, you'll find Bocagrande Beach and Rio Cartagena Casino. Hospital Naval de Cartagena and Parque de La Marina are also within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Relax with a drink at the beach bar and enjoy perks like free self parking.

Free WiFi, balconies

Boasting comforts like premium bedding and pillow menus, the 202 guestrooms also offer free WiFi and plasma TVs with cable channels. Balconies, 24-hour room service, and refrigerators are also available.

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$119* Per night/room Jan 22 - Jan 23

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Capilla del Mar ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Capilla del Mar

Everyone (2) Couples (1)
5 out of 5
Beautiful hotel with very friendly staff. Great food & easy beach and shopping access.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 22, 2019 by Julia Arteta

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ

2 out of 5
Killer views and a beachfront location should give this place top rating but the hostile attitude, xenophobia, occasionally snail slow WiFi and underwhelming beach experience place it in the two star category. NOT recommended.

Posted by , from USA on Dec 3, 2018

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4 out of 5

Great staff

The hotel is alittle dated but very clean the staff is wonderful and it’s right on the strip

Posted by on Apr 21, 2018

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Comment from Hotel Management

Apr 24, 2018 by Julia Arteta

Dear Guest, We kindly appreciated your comments and the time you took to share your experience. Is so heartwarming read this nice experience with the city and the hotel as well, we work to generate these experiences. Best regards, Julia Arteta

4 out of 5

Happy Traveler

Hotel located very well, very close to everything you like to see, food, beach, shopping, sites. the room was very good with view of beach at sunset. transportation is all very close, buffet in motel upscale and nice, expensive but nice. personell were not the most helpfull and you have to be a little pushy. The pool is on the roof and small.

Posted by on Oct 24, 2010

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4 out of 5

The Hotel is good for the money

We had a good experience with the stay at this Hotel , except for the trouble we had to check in ,but the eveything else turned ok , we like the breakfast spread along with the room and the balcony view we had. the place is clean and the staff looks to make sure eveything is ok with you. I recommend this Hotel to anyone who wants to venture into Cartagena.

Posted by on Oct 22, 2010

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5 out of 5

No question. The best

Before leaving for Cartagena, I called Capilla del Mar to see if it was possible to book the same room I had on my February trip. The staff made no promises but indicated they would try. Lo, and behold. I got it. Because I was traveling to Aruba in the middle of my Cartagena trip, I had to make several requests of the reservations staff. Without hesitation, they found a way to make me happy. Talk about value. I am always surprised at how reasonable all the services are. There is never a question about where I will stay in Cartagena. It will always be Capilla Del Mar. No question.

Posted by on Sep 17, 2010

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5 out of 5

Capitall del Mar - highly recommended

Our hotel was fabulous. They did not have our room ready when we arrived so they gave us an upgrade to a suite. The employees were very courteous and helpfull and I have nothing but great reviews for this hotel

Posted by on Jan 24, 2010

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Property Features

Hotel Capilla del Mar offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Capilla del Mar. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Cartagena hotel is smoke free.

  • 202 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Built in 1976
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (8 km / 5 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Hotel Capilla del Mar offers 202 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs are allowed
  • Weight limit: 20 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 31500 for adults and COP 15500 for children (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet fee: COP 80000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capilla Hotel
  • Capilla Mar Global
  • Capilla Mar Global Cartagena
  • Capilla Mar Global Hotel
  • Capilla Mar Global Hotel Cartagena
  • Hotel Capilla
  • Hotel Capilla Del Mar Global
  • Hotel Capilla Mar Cartagena
  • Hotel Capilla Mar
  • Capilla Mar Cartagena
  • Capilla Mar
  • Capilla Del Mar Global Hotel
  • Hotel Capilla del Mar Hotel
  • Hotel Capilla del Mar Cartagena
  • Hotel Capilla del Mar Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.