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Hotel Boutique Diego de Alcala

Property class: 3.5
3.5-star Colonial inn near Clock Tower

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Photo gallery for Hotel Boutique Diego de Alcala

Family Suite | Minibar, in-room safe, desk, iron/ironing board
Standard Suite | Minibar, in-room safe, desk, iron/ironing board
Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Balcony
Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Room service

Explore the area

View in a map
Calle de la Tablada No. 7-26, Plaza Fernández de Madrid, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Room

  • 236 sq ft
  • Sleeps 2
  • Free WiFi

Room

  • Park view
  • 516 sq ft
  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Suite, Park View

Deluxe Suite, Park View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, Park View

  • Park view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, desk, iron/ironing board

Standard Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cartagena

Cartagena Walled City stay.Within a 10-minute walk of this Cartagena Walled City inn, you'll find Clock Tower and Walls of Cartagena. Iglesia de Santo Toribio de Mangrovejo and Santo Toribio Church are also within half a mile (1 km).
View more Inns in CartagenaOpens in a new window

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • Plaza Santo Domingo - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 11 min drive

Restaurants

  • ‪Buena Vida - ‬3 min walk
  • ‪Mama’s Pizza - ‬3 min walk
  • ‪Espiritu Santo Restaurante - ‬3 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪Restaurante Juan del Mar - ‬3 min walk

About this property

Hotel Boutique Diego de Alcala

3.5-star Colonial inn near Clock Tower
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hotel Boutique Diego de Alcala also features tour/ticket assistance and room service (during limited hours).
  • 8 guestrooms or units
  • Full breakfast (free)
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Dining venue
Hotel Boutique Diego de Alcala offers 8 air-conditioned accommodations with minibars and safes. Accommodations are furnished with double sofa beds and desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Double sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, American Express, and Diners Club.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Boutique Diego Alcala Cartagena
Hotel Boutique Diego Alcala
Boutique Diego Alcala Cartagena
Boutique Diego Alcala
Diego Alcala Cartagena
Hotel Boutique Diego de Alcala Inn
Hotel Boutique Diego de Alcala Cartagena
Hotel Boutique Diego de Alcala Inn Cartagena

Frequently asked questions

How close is Hotel Boutique Diego de Alcala to the airport?

Hotel Boutique Diego de Alcala is 4.2 mi (11-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Boutique Diego de Alcala have an airport shuttle?

Airport shuttle services are not available at Hotel Boutique Diego de Alcala.

How close is Hotel Boutique Diego de Alcala to the beach?

This inn is 2.4 mi (10-min drive) from Bocagrande Beach and 1.9 mi (10-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Hotel Boutique Diego de Alcala offer free breakfast?

Hotel Boutique Diego de Alcala offers free full breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Boutique Diego de Alcala?

No, there is no casino at this inn, but Rio Cartagena Casino (9-min drive) is nearby.

What time is check-in at Hotel Boutique Diego de Alcala?

Check-in begins at 1:00 PM.

Is there free parking at Hotel Boutique Diego de Alcala?

Free parking is not available at this inn.

Does Hotel Boutique Diego de Alcala have a pool?

Hotel Boutique Diego de Alcala does not have a pool.

Does Hotel Boutique Diego de Alcala have a restaurant?

Hotel Boutique Diego de Alcala is home to Cafe de Artistas, which features international cuisine and light fare.

Does Hotel Boutique Diego de Alcala have a spa?

There are no spa services available at this inn.

How close is Hotel Boutique Diego de Alcala to downtown Cartagena?

Hotel Boutique Diego de Alcala is 0.2 mi away from Cartagena.

Hotel Boutique Diego de Alcala Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima localização e custo beneficio

A estadia no hotel foi otima, os funcionários são super solícitos, a única exceção é quanto ao café da manhã que tem opções restritas, o que nos faz comer praticamente o mesmo todos os dias. A qualidade dos produtos é boa, a restrição é apenas quanto ao tipo de café servido.
Stayed 4 nights in Oct 2017
Verified review

10/10 Excellent

Herwin Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, personal muy amable, con todo lo necesario para pasar un buen día!
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Estupenda la ubicacion, muy cercana a los principales puntos de interes.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calido y ameno

La atención fue muy cordial. Excelente ubicación. El personal del hotel muy predispuesto a la atención y a solucionar cada una de nuestras demandas.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Super connected and conveniently located in a nice park. Very kind staff. Good breakfast.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay.

It was a nice hotel, small but clean but it has an amazing view to some of the main attractions in Cartagena. The breakfast was delicious.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Miriam Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion excelente

Me encanto el Destino,,, y el hotel súper bien ubicado
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Carmen Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Adoramos nos hospedar no Hotel Boutique Diego de Alcala. O casal que administra a pousada é muito atencioso e disponível e nos ajudou em tudo que precisamos. A equipe do hotel também é excelente, muito simpáticos e prestativos. A localização do hotel é excelente. Quando voltarmos a Cartagena queremos nos hospedar nele novamente.
Stayed 7 nights in Jun 2017
Verified review

8/10 Good

hugo antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper todo muy bonito
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito agradável e bem localizado.

O hotel é muito agradável e a localização é excelente.As instalações são limpas e os funcionários são super atenciosos,prestativos e sorridentes.Todas as solicitações foram resolvidas rapidamente.Destaque para os donos do hotel,Sr.Miguel e Sra.Sherly, que são muito disponíveis e prestativos, além do Sr.Roger, também muito atencioso e pronto a ajudar sempre. A nossa estadia foi muito boa. Voltarei e recomendarei o hotel.
Stayed 7 nights in Jun 2017
Verified review

10/10 Excellent

Ana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel conveniente

Estuvo bien, la ubicación excelente, lo único es que para ir al cuarto donde esta la cama hay que subir escaleras y no deja de ser un poco incomodo
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we stayed here! Beutoful, ideally located

Great staff, made our stay a lot better. Next to a lovely park, you can have breakfast right in the park. Building is old - as every building in the area, but well maintained.
Verified review

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

centrado y acogedor

muy bien estuvimos muy bien atendidos, el desayuno incluido fue muy bueno y generoso.
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location with plenty of good restaurants and bars in the same place. Walking distance to everything. The staff was attentive and helped out when needed.
Verified review

10/10 Excellent

Mario Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

còmodo,muy bien ubicado,excelente la atencion

excelente la atenciòn
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

... having said that, the hotel is right on an active plaza - so bring earplugs. (That's true of everything in this area!)
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great, personable staff. Great location. Tasty included breakfast.
Verified review

6/10 Okay

Gineau

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very good location. Beds are not comfortable and there was not hot water on pie room . Breakfast was very good. Staff is friendly and helpful
Verified review

8/10 Good

Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location

Breathtakingly beautiful location on a lovely square (and I had a room with views over it) in the heart of Cartagena. Only downside was 2 noisy neigbours (bars which insisted on playing loud music from mid day to after midnight), so while this was a lovely place to wake up and be in the morning, it was not somewhere for an afternoon nap or an early night.
Verified review

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude people, convenient location

The people at Hotel Boutique Diego de Alcala are absolutely as rude and unpleasant as it gets. We had a late addition to the trip and even though there was plenty of space in the room, they treated us like we were criminals and charged us an extra $200 for that person. The hotel itself is OK- the room was clean and spacious, but there are is no pool and the people are rude. I think you can find better options in Cartagena. Being in the walled city is nice, but there are definitely better options with more amenities and less rudeness.
Verified review

10/10 Excellent

MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in walled historic district.

Perfect location to explore the colonial historic district. The hotel's Cafe de Artistas offers good food and drinks. The staff is very friendly and they are always making sure your stay is going well. The rooms are clean and comfortable. I visited Cartagena with my family and I'll stay here again.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Overall ok, but issues need to be addressed

My wife and I decided to stay at this hotel after reading the great reviews online. We requested a rooom in the back due to concerns from previous travelers that noted noise issues that made it hard to sleep. Check in was pleasant, with very nice hotel staff. Upon check in, the room was fairly spacious and seemed clean. The location itself was great in terms of being close to anything we wanted to see. Check out was also a breeze and the staff was helpful in arranging a MarSol for us to the next city on our trip. The following issues were encountered however, and we sincerely hope the hotel management takes action: 1. Upon check in, we only were given 1 set of towels for 2 people. We had to ask for more on 2 occasions. It's a small thing, but we expected more. 2. The shower had hot and cold settings but we could never get a warm shower. Ever. It was either scalding hot or cold. Given the price, I found this to be unacceptable. 3. My wife found a cockroach in the bathroom. It slipped into a hole before I could kill it... though I did photo it. Given the area, this is not uncommon, so it wasn't a deal breaker, but again, not a great experience. 4. Noise! The noise from the bar next door went to the late morning hours. Ear plugs were required. I don't think there is a single room where peace and quiet could be attained, as we could here the staff in the hallways as well. If you value quiet: do not stay here. 5. Wifi in our room was inferior.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grial location, partially remodel, not sharp.

A mix feeling with the staf. Not a clear set of instructions or the facilities. I was visiting some relatives on Cartagena and they were prevented from joining me, in addition, the manager avoided to cover the breakfast on the first morning saying that the person wasn't register since the second person did not arrived on the first day of the reservation. The manager made it complicated, the rest of the staff didi cooperated.
Verified review

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

affordable & clean hotel

the hotel was very nice and very very clean! the water took a little while to get hot, and the water quantity was not too generous in the shower / sink.

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