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"You know, it was fine. And the staff was very good, and the rooms were well-equipped and clean. However, you should know this: This was reported befor
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Your stay at this Sea Point apartment places you within 3 miles (5 km) of Camps Bay Beach and Two Oceans Aquarium. Also, Cape Town International Convention Centre is within 3 miles (5 km) and Castle of Good Hope is within 6 miles (10 km).
Business services
An outdoor pool is featured at this apartment, along with a coffee shop and free WiFi in public areas. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle. There's luggage storage and multilingual staff can provide around-the-clock assistance.
Free WiFi, balconies
Featuring conveniences like microwaves and coffee/tea makers, the 39 apartments also offer free WiFi and TVs with satellite channels. Other amenities include balconies, DVD players, and room service.
First Group Riviera Suites ratings based on 2 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for First Group Riviera Suites
Everyone (2)
4 out of 5
Posted by a verified traveler on Jun 27, 2021
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Comment from Hotel Management
Jul 20, 2021
by Ct
Thank You
4 out of 5
Good hotel in a good location, but beware...
Pros:Great staff. Good/safe location.
Cons:Description of rooms is misleading!
Location:The center of Sea Point, close to the V & A. Note: The beach is not for swimming. It is rocks and seaweed. Scenic though, and there is a public pool.
You know, it was fine. And the staff was very good, and the rooms were well-equipped and clean. However, you should know this: This was reported before, but I took a chance, thinking that the situation had surely been corrected, but this hotel advertises a superior studio as having a balcony, 2 double beds, and a full kitchen. However, when we got there, we were given a studio with one king, no balcony, and a tiny kitchenette. When I objected, the front desk woman said that the better attributes were only for the penthouse or a 1-bedroom suite. I showed her a screenshot I had taken of the description of our superior studio, which clearly indicated a balcony, full kitchen, etc.. She was very patient and also somewhat distressed, as she admitted that they needed to fix their descriptions, because they were wrong (clearly, this had happened before). For the first night, there was nothing she could do; for the remaining nights, she upgraded us to a 1-bedroom apt., which was larger, had a full kitchen, but still only had one king bed and no balcony. Mind you, by and large, I was happy with our stay; it's a good hotel, which has upgraded most of their apts., so some of the former complaints have been addressed. But they are still clearly mis-advertising their studios, at the very least, and this should be corrected.
Posted by a verified traveler on Dec 24, 2017
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Comment from Hotel Management
Feb 5, 2018
by GM
Dear Valued Guest
I thank you for your comments and I can assure you that your concerns will be addressed and that corrective action will be taken to rectify the shortcomings
There's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly First Group Riviera Suites. This 4-star Cape Town apartment is smoke free.
Train station: Cape Town Station (5.1 km / 3.1 mi)
Property shuttles: Airport shuttle
Room Amenities
First Group Riviera Suites offers 39 accommodations with DVD players and safes. Rooms open to balconies. Satellite television is provided. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.
Private balcony
In-room dining (limited hours)
Television
Satellite channels
DVD player
Microwave
Coffee maker
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Ceiling fan
Wardrobe or closet
Food & Drink
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Surfing/bodyboarding nearby
Golfing nearby
Sailing nearby
Boat tours nearby
Scuba diving nearby
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
First Group Riviera Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at First Group Riviera Suites
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.
Property is cleaned with disinfectant
Debit cards not accepted
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Property uses a professional cleaning service
No gap period between guest stays
Property is not currently implementing any guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: ZAR 450.00 per vehicle (one-way, maximum occupancy 3)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Riviera Cape Town
Riviera Hotel Cape Town
Riviera Suites Hotel Cape Town
Riviera Suites Cape Town
Riviera Suites Hotel
Riviera Suites Apartment Cape Town
Riviera Suites Apartment
Riviera Suites Cape Town South Africa
First Group Riviera Suites Apartment
First Group Riviera Suites Cape Town
First Group Riviera Suites Apartment Cape Town
You should know
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
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Frequently Asked Questions
First Group Riviera Suites is 15.9 mi (29-min drive) away from the Cape Town Intl. Airport (CPT) airport, the closest popular airport to the property.
First Group Riviera Suites offers an airport shuttle 24 hours a day, for a charge of ZAR 450.00 per vehicle, one-way.
This apartment is a short 3-minute walk from Milton Beach and 2.4 mi (7-min drive) from Camps Bay Beach. Don't forget your sunscreen!
First Group Riviera Suites does not offer free breakfast.
No, there is no casino at this apartment, but GrandWest Casino & Entertainment World (18-min drive) is nearby.
Check-in start time: 3:00 PM; Check-in end time: midnight.
Free parking is not available at this apartment.
First Group Riviera Suites features an outdoor pool.
There are no spa services available at this apartment.
First Group Riviera Suites is 2.1 mi away from Cape Town.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
