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4.5 out of 5

"Nice location and reasonable price " More

By a verified traveler on Fri 07 May 2021

Hotel Description

3.5-star beachfront hotel near Norte Beach

On the beach

You'll be within half a mile (1 km) of Norte Beach and 2 miles (3 km) of Garrafon Natural Reef Park with a stay here. Tortugranja Turtle Farm and Dolphin Discovery are also within 6 miles (10 km).

2 outdoor pools

This traditional hotel features 2 outdoor pools, a fitness center, and a restaurant. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi, cable TV

In addition to TVs with cable channels, the 111 guestrooms offer free WiFi and minibars. DVD players, room service, and coffee/tea makers are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$156* Per night/room Aug 3 - Aug 4

Suite, 1 Bedroom, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Ixchel Beach Hotel ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ixchel Beach Hotel

Everyone (12) Couples (7) Family (2)
5 out of 5

Posted by on Jul 3, 2021

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5 out of 5
Nice location and reasonable price

Posted by on May 7, 2021

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Comment from Hotel Management

May 18, 2021 by Servicio a Clientes

Thank you for your valuable comments.

4 out of 5
Very clean, great location right on the beach! Highly recommend!!!

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 25, 2021 by Customer Service

Many thanks for sharing your experience!

5 out of 5
Excellent service, food and our room was beautiful. Room service restocked and made our bed everyday. Loved this hotel and will definitely return.

Posted by on Jan 29, 2021

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Comment from Hotel Management

Jan 29, 2021 by Customer Service

How wonderful to know that you enjoyed your time with us and will be looking forward to welcoming you again.

5 out of 5
Great service everybody was really friend . We loved the rooms

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 27, 2019 by Customer Service

It was a pleasure being your host and we already look forward to have you back!

5 out of 5
VERY VERY VERY friendly and helpful staff. VERY clean property. Everyone works very hard and does their job well. Beyra at the front desk was kind and courteous. Conchi in housekeeping did a great job. Chapo, Elvis, and Jesus the wait staff on the beach go above and beyond expectations. They were always fast, helpful, and had smiles on their faces. This was my 3rd stay at Ixchel and I would stay there again. Always pleasant at Ixchel

Posted by , from lincoln NE on Nov 20, 2019

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Comment from Hotel Management

Nov 27, 2019 by Customer Service

Dear KARI, it was a great honor being your host and we would love to see you again.

5 out of 5
Great property. People were awesome. Had a great massage on the beach. Just all around great experience.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Customer Servicie

Thank you very much for taking some time to leave your comments, we really appreciate them. Very glad your stay was great. Hope to see you again! Warm regards.

5 out of 5
The location of this property is perfect! Close to restaurants and shops. Direct access to the beach. We had requested a room with 2 beds, but got a room with only 1. We were pretty upset about it because we had to stay in that room one night then pack up and move everything to another room for the rest of the trip. One employee in particular went above and beyond, Alexis, he was great, very apologetic and did all he could to change our minds about Ixchel.

Posted by , from Houston, TX on Jul 31, 2019

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Comment from Hotel Management

Aug 2, 2019 by Customer Service

Dear Melissa, how wonderful to know that you enjoy your time with us and we appreciate your kind comments. We wish you all the best!

4 out of 5
A very beautiful beach. With a great staff and drink options

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jul 23, 2019 by Customer Service

Greetings, Thank you for your visit, glad that you have enjoyed Playa Norte!

5 out of 5
Location, location, location! Just a few steps to the beach and a few steps into town. Perfecto!

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jul 23, 2019 by Customer Service

Hello, Thanks for sharing your experience, glad that you have enjoyed our location! Visit us again! Looking forward to it!

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ixchel Beach Hotel and enjoy amenities like a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available. This 3.5-star Isla Mujeres hotel is smoke free.

  • 111 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2006
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (34.8 km / 21.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:30 AM.

Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Ixchel Beach Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: MXN 200 for adults and MXN 200 for children (approximately)
  • Airport shuttle fee: MXN 3535 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1767 (roundtrip), (from 2 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ixchel
  • Ixchel
  • Ixchel Beach
  • Ixchel Beach Hotel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Isla Mujeres
  • Ixchel Hotel
  • Ixchel Beach Hotel Hotel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel Isla Mujeres

You should know

  • Ixchel Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.