"Only there one night. Will definitely stay here again. The staff are amazing. Very helpful and accommodating. We ate in the restaurant and dinner ... " More

By a verified traveler on Thu 21 Jul 2016

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Hotel Description

A family-friendly stay in Cancun awaits you at Comfort Inn Cancun Aeropuerto. You'll be 12.9 km (8 mi) from Delfines Beach and 14.5 km (9 mi) from El Rey Ruins. Highlights at this hotel include free buffet breakfast, a restaurant, and free self parking.

All 65 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, room service, free bottled water, and in-room massages are available.

The restaurant, La Veranda, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 269 square feet (25 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Free breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free airport pick-up service.

With a stay at this 3-star Alfredo V. Bonfil hotel, you'll be 18.6 km (11.6 mi) from La Isla Shopping Mall.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$56 per night

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Inn Cancun Aeropuerto ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
1 out of 5

Do not stay here unless only room in town

Cons: WiFi availability; construct a driveway; improve garage or provide other parking. For a start.
Location: Near airport but not in walking distance to it or anything else of interest.
Located in an industrial area, this hotel has difficult access by car. Parking garage is almost impossible to navigate. Elevator was slowest in recent memory. WiFi was mostly unavailable. Insufficient towels for number of guests, even when more were requested. No restaurants nearby. Don't bother to stay here unless it's the only space available in town or you just need a bed right before leaving from the airport.

Posted by on May 23, 2017

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2 out of 5

Not saving money by staying here

Cons: Offer transportation to and from the airport as advertised. The free breakfast is deplorable. Coffee made in an "instant" machine not brewed.
Please be aware the hotel offers shuttle service to the airport but only on pick-up from the airport and it was only available after 5;30 pm on the day I arrived. I had called the day before and was told it would start at 3pm (check in time) This Hotel never provides free shuttle service from the hotel to the airport. I had to pay both ways to stay here - travelocity will not allow me to post the taxi rates here but it was substantial. Take this into consideration when pricing this hotel

Posted by on Apr 1, 2017

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5 out of 5

Quick Stay

Only there one night. Will definitely stay here again. The staff are amazing. Very helpful and accommodating. We ate in the restaurant and dinner was quite good. Again, service was amazing.

Posted by , from tucson, AZ on Jul 21, 2016

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4 out of 5

Comfortable hotel convenient to airport

Location: Very close to the airport, otherwise not much there.
The hotel had the basics; was Clean and Comfortable and the rate was reasonable. Appreciated the free shuttle! And we had a tasty dinner in the on-site restaurant.

Posted by , from Merida MX on Oct 16, 2015

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3 out of 5

Good for a one night stay.

Pros: The staff was friendly and helpful. The price was very affordable. Free shuttle and close to the airport.
Cons: The noise level. Jacuzzi could be fixed and covers added.
Location: There are two fast food restaurants nearby (within walking distance) and a 7-11 store. Great birding from the roof top if you have binoculars.
We spent the night at this hotel in order to catch an early flight at the airport. It is located close to the airport and they do offer a free shuttle. The staff was excellent and helpful. They even made us coffee at 3 a.m. before we left for the airport and sent us off with a boxed lunch for the plane. The rooms were clean and comfortable. The downside of this hotel is the walls are thin and you can hear your neighbors. If you have a pair of earplugs, be sure to bring them along.

Posted by , from USA on Oct 2, 2015

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5 out of 5

One night stopover. Was a wonderful place to stay

Pros: LOCATION
Cons: ADD A POOL
Location: CLOSE TO HOTEL ROW
Flight to Cancun to continue our journey. It was convenient location close to the airport with transportation to and from airport. We were quickly given our room keys and the room was spacious and very comfortable.

Posted by , from Southern Californiq on Sep 25, 2015

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1 out of 5

We did not go to Cancun nor stay in this hotel.

Pros: Sorry, we did not go there. Where did you get this false information?
Cons: Please analyze this mistake and let us know how it happened.
We went to Panama and had a great time. We went to see the Canal and the new construction, as well. Also, of note was the new Metro which was done in a user-friendly manner. Although, the streets and sidewalks need lots of work, the Metro was done -- Spare no expense -- in a superb manner.

Posted by on Aug 5, 2015

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4 out of 5

Where to stay if you have a flight out of Cancun

Pros: An answer to a specific problem.
Cons: They give you a breakfast to take on the plane. Don't forget to remove the drinks before going through security.
Location: With enough time you could hop a bus and go into town for a fun evening.
If you rent a car in Cancun and you need to return it at a time the rental place isn't open, this is a fine place to stay.

Posted by , from Oregon on Apr 6, 2015

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4 out of 5

Ok, just to spend the night

, shuttle only works until 8pm, we arrived @airport at 8:06 and they didn't want to pick us up. Other thn that, everything else is very good.

Posted by , from Chicago on Nov 21, 2012

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4 out of 5

Perfect for the need

Pros: Free Internet, close to airport
We were in cozumel and had an 8"45 flight. We arrived the night before the flight to a clean, need, modern room. The hotel doesn't have transportation until 7 and the $25 taxi seemed a bit much for the 3ish miles. Served its purpose well

Posted by on Sep 24, 2011

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About the Comfort Inn Cancun Aeropuerto

Location Carr. Cancun/Aeropouerto, Cancun, QROO 77560

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 269 square feet (25 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Comfort Inn Cancun Aeropuerto. A shuttle from the airport to the hotel is free (available 24 hours). Self parking is free. This 3-star Cancun hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 4 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (4.1 km / 2.6 mi)
  • Property shuttles: Free airport pick-up; area shuttle, ferry terminal shuttle, beach shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn Cancun Aeropuerto offers 65 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

La Veranda - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • This property does not allow children.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Hotel Names

  • Cancun Comfort Inn
  • Cancun Comfort Inn Aeropuerto
  • Comfort Inn Aeropuerto Cancun
  • Comfort Inn Aeropuerto Hotel Cancun
  • Comfort Inn Cancun
  • Comfort Inn Cancun Aeropuerto
  • Comfort Inn Cancun Aeropuerto Hotel Cancun

You should know

  • Comfort Inn Cancun Aeropuerto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.