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Bahía Tolok

3.5 star property
3.5-star spa hotel near North Beach

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Bahía Tolok

Photo gallery for Bahía Tolok

Dining
Exterior
Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes
Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes
Jetted tub

Overview of Bahía Tolok

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Popular LocationIsla Mujeres Ferry Terminal16 min walk
  • Popular LocationNorth Beach5 min drive
  • Popular LocationDolphin Discovery7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)111 min drive

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • 646 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Penthouse

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, in-room safe, blackout drapes

Basic Room, 1 King Bed, Refrigerator

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes

Family Room, Terrace, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Apartment, 2 Double Beds, Balcony, Sea View

Comfort Apartment, 2 Double Beds, Balcony, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Apartment, 2 Double Beds, Balcony, Sea View

  • 600 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Premier Studio Suite

  • 646 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes

Presidential Cabin

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, 1 Double Bed, Accessible, Kitchen

Comfort Studio, 1 Double Bed, Accessible, Kitchen | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, 1 Double Bed, Accessible, Kitchen

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Standard Double Room, 2 Queen Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Isla Mujeres

Seaside stay .You'll be within half a mile (1 km) of Garrafon Natural Reef Park and 2 miles (3 km) of North Beach with a stay here. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk
  • Miguel Hidalgo - 18 min walk
  • Cocal Beach - 3 min drive
  • North Beach - 5 min drive
  • Dolphin Discovery - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • luna Grill - 17 min walk
  • Miramar Restaurant & Bar - 17 min walk
  • Mocambo Lancheros - 17 min walk
  • Muelle 7 - 2 min drive
  • Mango Café - 19 min walk

About this property

Bahía Tolok

3.5-star spa hotel near North Beach
Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Bahía Tolok. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Meeting rooms
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahía Tolok

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and PayPal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

How close is Bahía Tolok to the airport?

Bahía Tolok is 21.1 mi (112-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Bahía Tolok?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Bahía Tolok on Apr 26, 2024 start from $73.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bahía Tolok have an airport shuttle?

Bahía Tolok offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 2300 per person.

How close is Bahía Tolok to the beach?

This hotel is 1.1 mi (5-min drive) from North Beach and 13 mi (99-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Bahía Tolok offer free breakfast?

Bahía Tolok does not offer free breakfast.

Is there a casino at Bahía Tolok?

No, there is no casino at this hotel, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are nearby.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Bahía Tolok?

This hotel offers free self parking.

Does Bahía Tolok have a pool?

Bahía Tolok features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Bahía Tolok have a spa?

This hotel has a spa, which features deep-tissue massages, facials, and mani/pedis.

How close is Bahía Tolok to downtown Isla Mujeres?

Bahía Tolok is 0.7 mi away from Isla Mujeres.

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 146 reviews" "
Rating 8 - Good. 29 out of 146 reviews" "
Rating 6 - Okay. 15 out of 146 reviews" "
Rating 4 - Poor. 3 out of 146 reviews" "
Rating 2 - Terrible. 8 out of 146 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

8/10 Good

ANNE, ST LOUIS

Liked: Cleanliness, staff & service

10/10 Excellent

Lynn

Stayed 3 nights in Jan 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Nancy

Stayed 4 nights in Dec 2023

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the suite, the Terrace room oceanview. Enjoyed sitting on private patio in morning and evening. Staff were awesome . King size bed was decently comfortable but pillows are too lumpy. However this maybe a personal opinion. Overall really liked this boutique hotel. Location kinda mid island where walking is definitely possible, which is a plus for us.
Stayed 5 nights in Dec 2023

4/10 Poor

Maria de la Luz, Miami

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Michael

Traveled with family
First impressions matter!
Bad first impression with the hotel manager. She changed our price at the hotel for the stay. She changed the shuttle price 3xs then charged me again on the way out. The shuttle company was trying charge us as well. There was a big miscommunication. We definitely will be back to Isla Mujeres but definitely not to this hotel. The apartment description don’t match photos. I don’t like to review. But we just did not really feel the welcome from the two women working the reception it was more like we were annoying them. I’m pretty sure they felt the same way we did. The bad first impression and attitude from them sparked this bad energy. I’ve had much better experiences in other hotels on the island. I must say that Brandon the hotel restaurant manager was super cool. Every morning I had coffee and he was super respectful and very helpful along with his assistant. The cleaning lady is great and the night security guy are awesome as well
Stayed 8 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Stayed 3 nights in Nov 2023