4/10 Poor
Fadhill
Apr 25, 2025
I was shocked for a couple of reason.
As we arrived at the hotel we were greeted by a young lady with reddish hair. She was completely unfriendly and unhelpful. When I was checking in with my family I have asked her to confirm if one of the rooms following our request had the two separate beds and she rolled her eyes weirdly as I dint understand how I was being rude? And said no. I then asked her politely if this can be done as this was requested 2 months ago.
Then after entering our rooms unfortunately we were greeted by dead flies on our windows, spider webs across the room ceiling. There was hair in our shower, the toilet brush was COMPLETELY UNSANITARY AND DIRTY. I don’t need to explain in detail as you can imagine what kind of dirt this is.
We have raised this to the hotel but nothing was done during our stay. I had requested EVERYDAY for a new set of shower cap and vanity set which usually comes as house cleaning is done but that was not the case even when requested. I was ignored.
The staff were simply unfriendly during our stay. Not sure if others experienced the same but early I wouldn’t recommend this hotel, even though, at first when I did book it, I was surprised to read the greta comments. The location is the only thing that saves it because it’s in front of the tram.
Fadhill
Stayed 4 nights in Apr 2025