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Aparthotel

Oaks Brisbane Aurora Suites

4.5 star property
4.5-star luxury aparthotel near Brisbane Customs House

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Photo gallery for Oaks Brisbane Aurora Suites

Property amenity
Outdoor spa tub
Desk, iron/ironing board, cribs/infant beds, rollaway beds
City view from property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Washer
  • Dryer
  • Barbecue grill
  • Pool
  • Kitchen

Explore the area

View in a map
420 Queen St, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪5 min walk‬
  • Treasury Building
    ‪10 min walk‬
  • South Bank Parklands
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, River View ((No Housekeeping))

View from room

Executive Apartment, 2 Bedrooms, River View ((No Housekeeping))

  • 926 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Two Bedroom - River View

View from room

Two Bedroom - River View

  • 926 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms

  • 926 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

View from room

Executive Apartment, 1 Bedroom

  • 732 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, River View

View from room

Executive Apartment, 2 Bedrooms, River View

  • 926 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Executive Apartment, 1 Bedroom, River View (No Housekeeping)

View from room

Executive Apartment, 1 Bedroom, River View (No Housekeeping)

  • 732 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive Apartment, 1 Bedroom, River View

View from room

Executive Apartment, 1 Bedroom, River View

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Three Bedroom Apartment - No Housekeeping

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Three Bedroom Apartment - No Housekeeping

  • 1615 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Three Bedroom Apartment

  • 1615 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment 1 Bedroom, (No Housekeeping Service)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment 1 Bedroom, (No Housekeeping Service)

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Apartment 2 Bedroom, (No Housekeeping Service)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment 2 Bedroom, (No Housekeeping Service)

  • 926 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Two Bedroom - River View - No Housekeeping

View from room

Two Bedroom - River View - No Housekeeping

  • 926 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom - No Housekeeping

View from room

Executive Apartment, 1 Bedroom - No Housekeeping

  • 732 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive One-Bedroom Apartment-No Housekeeping

  • Sleeps 2

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Three Bedroom Apartment

  • Sleeps 6

Executive One-Bedroom Apartment

  • Sleeps 2

One-Bedroom Apartment With River View-No Housekeeping

  • Sleeps 2

View all photos for One Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One Bedroom Apartment

  • Sleeps 2

View all photos for One Bedroom Executive Apartment with River View

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One Bedroom Executive Apartment with River View

  • Sleeps 2

View all photos for Two Bedroom Apartment with River View

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Two Bedroom Apartment with River View

  • Sleeps 4

Apartment 2 Bedroom, (No Housekeeping Service)

  • Sleeps 4

Executive Two-Bedroom Apartment with River View-No Housekeeping

  • Sleeps 4

Executive One-Bedroom Apartment With River View-No Housekeeping

  • Sleeps 3

View all photos for One Bedroom River View

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One Bedroom River View

  • Sleeps 3

About the neighborhood

Brisbane

City center retreat .A stay at this Brisbane Central Business District aparthotel places you steps from Brisbane Customs House and within a 5-minute walk of Waterfront Brisbane. ANZAC Square War Memorial and Queen Street Mall are also within half a mile (1 km).
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Waterfront Brisbane - 3 min walk - 0.2 miles
  • Queen Street Mall - 5 min walk - 0.3 miles
  • Treasury Building - 10 min walk - 0.6 miles
  • Story Bridge - 12 min walk - 0.7 miles
  • South Bank Parklands - 17 min walk - 0.9 miles

Getting around

  • Brisbane Central Station - 6 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • Taro's Ramen
  • ‪Riverland - ‬1 min walk
  • ‪Customs House Restaurant - ‬2 min walk
  • ‪Ramen Danbo Brisbane City East - ‬1 min walk
  • ‪Le Bon Choix - ‬2 min walk

About this property

Oaks Brisbane Aurora Suites

4.5-star luxury aparthotel near Brisbane Customs House
As a guest of Oaks Brisbane Aurora Suites, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Oaks Brisbane Aurora Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 67 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Oaks Brisbane Aurora Suites offers 144 air-conditioned accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Languages

English

Similar properties

Outdoor pool, a heated pool

Oaks Brisbane Festival Suites

  • Pool
  • Hot Tub
  • Kitchen
  • Washer
4.3 out of 5, Excellent, 2,670 reviews
$155 nightly
The price is $155
Aug 17 - Aug 18
Total includes taxes and fees
Oaks Brisbane Festival Suites

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 45 per night)
  • Extended parking on site (AUD 245 per week)
  • Limited onsite parking

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 144 units
  • 67 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 45 per night
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

Property is also known as

Aurora Oaks
Oaks Aurora
Oaks Aurora Brisbane
Oaks Aurora Hotel
Oaks Aurora Hotel Brisbane
Oaks Aurora Apartment Brisbane
Oaks Aurora Apartment
Oaks Aurora Tower Apartment Brisbane
Oaks Aurora Tower Apartment
Oaks Aurora Tower Brisbane
Oaks Aurora Tower
Oaks Auroroa Towers Brisbane
Oaks Brisbane Aurora Suites Brisbane
Oaks Brisbane Aurora Suites Aparthotel
Oaks Brisbane Aurora Suites Aparthotel Brisbane

Frequently asked questions

How close is Oaks Brisbane Aurora Suites to the airport?

Oaks Brisbane Aurora Suites is 10.5 mi (23-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

Does Oaks Brisbane Aurora Suites have an airport shuttle?

Airport shuttle services are not available at Oaks Brisbane Aurora Suites.

How close is Oaks Brisbane Aurora Suites to the beach?

This aparthotel is 17.6 mi (31-min drive) from Shorncliffe Beach.

Does Oaks Brisbane Aurora Suites offer free breakfast?

Oaks Brisbane Aurora Suites does not offer free breakfast.

Is there a casino at Oaks Brisbane Aurora Suites?

No, there is no casino at this aparthotel.

What time is check-in at Oaks Brisbane Aurora Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Oaks Brisbane Aurora Suites?

Free parking is not available at this aparthotel. Self parking is available for AUD 45 per night. Extended parking is available for AUD 245 per week.

Does Oaks Brisbane Aurora Suites have a pool?

Oaks Brisbane Aurora Suites features an outdoor pool.

Does Oaks Brisbane Aurora Suites have a spa?

There are no spa services available at this aparthotel.

How close is Oaks Brisbane Aurora Suites to downtown Brisbane?

Oaks Brisbane Aurora Suites is 0.4 mi away from Brisbane.

Oaks Brisbane Aurora Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1013 out of 2223 reviews
Rating 8 - Good. 778 out of 2223 reviews
Rating 6 - Okay. 255 out of 2223 reviews
Rating 4 - Poor. 109 out of 2223 reviews
Rating 2 - Terrible. 68 out of 2223 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Each bedroom had its ensuite which was very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Harley

Liked: Cleanliness, room comfort
The only thing I can comment on is having to pay for parking.
Stayed 1 night in May 2025

10/10 Excellent

Padmanabhan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Very comfortable. Nothing to complain. Everything was good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mick, Snells Beach

Liked: Cleanliness, property conditions & facilities
Great walkable property. Will stay again.
Stayed 3 nights in May 2025

8/10 Good

joel

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 4 nights in Apr 2025

6/10 Okay

Christopher

Disliked: Cleanliness, room comfort

A Glen 20 kind of stay.....

Our stay was mostly pretty good. Check-in was smooth and the staff nice. The units are well laid out and ours had nice views over the river. The location is excellent for seeing Brisbane, shopping and accessing the river. We did find the wifi very frustrating. I could not connect with any stability even using the guest code from the front desk. I then contacted the help desk and they said they would reboot the modem and wait 15 minutes. That made no difference. It was all very frustrating and I gave up after wasting too much time. In 2025 this is not good enough. I expect to log on quickly and not have ongoing issues. Another thing to note is there is construction work going on in an adjacent building that involves continuous loud grinding during the day. The noise started at 7 am. We noticed an unusual smell in our unit on the couch and in the bedroom. We thought this may have been from a dog? We deployed the Glen 20 and this seemed to moderate the smell! YMMV
Stayed 7 nights in Apr 2025

6/10 Okay

Nicholas

Disliked: Cleanliness, property conditions & facilities
The property was dirty.
Stayed 2 nights in Apr 2025

6/10 Okay

Chi ko

Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

CAMERON, Terrigal

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Overall the property had everything we needed and was reasonably priced for out short stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very happy experience. I would book here again! Good hotel facilities!
Stayed 1 night in Feb 2025

8/10 Good

Leathrese, WOODBRIDGE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's very nice staying at Oaks Aurora because of the view by the windows. The only thing i did not like was its quite pricey to stay there.
Stayed 2 nights in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mal

Liked: Cleanliness, property conditions & facilities
Great location. Near river. Very helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Decent amount of room and a good kitchen. Property was clean and tidy. The staff were helpful and polite when checking in and out. Overall we enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Chunhou

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Only a one night stay but unit had everything we required. Checkin was excellent. Had a TV problem in that we could not get it turned on, called reception and 5 minutes later someone was there to help. We finally worked out that the remotes had been switched between the lounge and bedroom at some point. Easy fix
Stayed 1 night in Jan 2025

10/10 Excellent

Noah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience would love to book in again when rooms are available
Stayed 2 nights in Jan 2025