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4.4 out of 5

"Service is always friendly. On this visit in my initial room, the thermostat and the toilet were not working. I was quickly moved to another room whe ... " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

3.5-star hotel near Natick Collection

In shopping district

You'll be within half a mile (1 km) of Natick Collection and 2 miles (3 km) of Cochituate State Park with a stay here. Also, Framingham State University is within 3 miles (5 km) and Wellesley College is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the restaurant and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 251 guestrooms feature comforts like pillowtop beds and premium bedding, while microwaves and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and flat-screen TVs with cable channels.

Room, 2 Double Beds (Chill)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Jun 2 - Jun 3

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Dream On)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Good Vibes)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Verve Boston Natick, Tapestry Collection by Hilton ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Verve Boston Natick, Tapestry Collection by Hilton

Everyone (15) Family (2)
3 out of 5
Service is always friendly. On this visit in my initial room, the thermostat and the toilet were not working. I was quickly moved to another room where the tank on the toilet was cracked and water flooded out when flushed.I have not had previous facilities issues on my past stays.

Posted by on Mar 9, 2020

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5 out of 5
The decor is retro and fun to remember things that I grew up with in the 50-70s

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 2, 2020 by Terri

Thank you!

4 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Kristen Goncalves

Thanks for the great review!

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Kristen Goncalves

Thank you for the great review!

3 out of 5
Clean likes most hotel in this price range. However, there were no tooth brush nor tooth paste provided. Remember to bring you owner.

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Kristen Goncalves

Thank you for your review! We do offer complimentary toothbrushes and toothpaste at the front desk, and also sell travel packs in our gift shop. During your next stay please ask a member of our staff and we can happily provide you with some! Hope to see you again soon!

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Alec Rafter

Thanks!

5 out of 5
Excellent hotel...nothing impressive to see on the outside, but FANTASTIC on the inside...great staff...check in/out personnel, waitresses and bar tender!!!

Posted by , from Syracuse on Nov 20, 2018

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Comment from Hotel Management

Nov 22, 2018 by Alec Rafter

Thanks Mikey for the review and rating!

5 out of 5

Great hotel!

Pros: The room was clean and comfortable. The bathroom was clean and well stocked. The breakfast was excellent!
Cons: The manager at Pantry had trouble moving tables in and out, resulting in many people waiting in the lobby for a table.
Location: Across the street from the Natick Mall where there are many great shops and restaurants.
Excellent & friendly staff. Clean and comfortable room. Delicious breakfast at Pantry.

Posted by , from Massachusetts on Aug 22, 2017

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5 out of 5

Crowne Plaza Natick

Modern upbeat style Convenient to interstates for travel Very customer focus staff The Pantry restaurant had varied menu and good food

Posted by , from Florida on Sep 13, 2016

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5 out of 5

Clean, Quiet and Fine

Pros: As I said above, this room fit my needs.
Cons: You could stop asking me to rate rooms and go on and on for many characters.
Location: Not applicable. I met my duaghters.
The room was clean, it was relatively quiet and overall the stay was fine. It would be nice if other guests did not let their doors slam, especially at one in the morning but such is life in a hotel.

Posted by , from Mass. on Jul 25, 2016

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About the The Verve Boston Natick, Tapestry Collection by Hilton

Location 1360 Worcester St, Natick, MA 01760

Renovations + Closures

This property is closed from 20 March 2020 to 28 May 2020 (dates subject to change).

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

The following facilities are closed on Friday and Saturday:

  • Bar/lounge

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1530 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly The Verve Boston Natick, Tapestry Collection by Hilton. An area shuttle within 2 mi and a shopping center shuttle are free. Free self parking is available. This 3.5-star Natick hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 17000 sq ft of conference space
  • 1530 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Arcade/game room
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (37.4 km / 23.3 mi)
  • Train station: West Natick Station (3.7 km / 2.3 mi)
  • Property shuttles: Free area shuttle within 2 mi and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Verve Boston Natick, Tapestry Collection by Hilton offers 251 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Natick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Pantry Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Violet Thorn - This bar specializes in American cuisine and serves dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0013481980. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0013481980. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Tax ID - C0013481980
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 17 for adults, USD 9 and USD 17 for children (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton Hotel
  • The Verve Boston Natick, Tapestry Collection by Hilton Natick

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.