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Quality Inn & Suites University

2.5-star property
840 E King Street, Boone, NC 1-855-201-7819

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3.7 out of 5
Good!
See all 17 Travelocity Reviews

"Love the entire atmosphere for this trip and it will be well recommended for the future " More

By a verified traveler on Sat 27 Jul 2019

Points Of Interest

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Hotel Description

Hotel near Appalachian State University in Boone

In Boone

Within 2 miles (3 km) of this Boone hotel, you'll find Appalachian State University and Horn in the West. Hickory Ridge Living History Museum and Daniel Boone Native Gardens are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 72 guestrooms also offer free WiFi and LCD TVs with cable channels. IPod docks, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Jun 15 - Jun 16

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites University ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites University

Everyone (7) Couples (1) Family (4)
1 out of 5
The first room we got was dirty. Carpet was dirty, bathroom floor was dirty. Sheets had body and pubic hair on the sheets and under the sheets. We asked for new sheets and got them but the bed had more hair when we tried to use the new sheets. We asked to speak to a manager and the staff said they would send one up. After 30 mins I called back down to the front desk and no answer so I went down to the front desk. The gal said she could not get a hold of a manager but never bothered to call me back so I asked for a different room. She was very nice so I just thanked her and took the new room. The new room was cleaner but after all that, no bueno.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 9, 2020 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We use all of our guest's feedback to improve our service for all of our guests. I do hope that you will give us another opprotunity to serve you again in the future and allow us to provide you with the service that you expect and deserve from us.

5 out of 5
Love the entire atmosphere for this trip and it will be well recommended for the future

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to seeing you again soon! Thank you Stephanie O'Brien Regional Manager

1 out of 5
Overbooked, had to wait 45 min to attempt to fix situation!

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. I apologize that you had to wait a few minutes for us to get you into your room. I know this can be frustrating. I hope that you will give us another opportunity to serve you again in the future when you are back in our area. Thank you Stephanie O'Brien Regional Manager

4 out of 5
It is a clean room, quiet facility and has everything I need.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 17, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 4, 2019 by Stephanie

Thank you for taking the time to provide some feedback for our hotel in regards to your recent stay with us. We love hearing from all of our guests. We look forward to seeing you again in the future when you are back in our area.

5 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 30, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
The guy who checked up in was great. Super nice and attentive. The guy working this morning doesn’t seem to have any personality. No good morning or how was your stay, nothing. He barely made eye contact. The carpet in our room looked as if it hadn’t been vacuumed and we did not have wash cloths. We just used the hand towels. The breakfast didn’t look good at all so we are heading out to IHOP. But for the price it was all just fine.

Posted by , from Greensboro on Feb 22, 2019

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Comment from Hotel Management

Feb 28, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5

Thin Walls

Pros: Like where it is situated relative to the school campus.
Cons: Sound proof the walls.
It is not easy for me to fall asleep when I can hear the next door neighbor snoring, water moving the the water pipe, neighbor on the other side flush their toilet, and people talking in the hall way (on the 3rd floor). Pillows were awesome and the bed was very comfortable you better be a deep sleeper to sleep well here.

Posted by on Sep 21, 2015

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2 out of 5

Not Good

Pros: Decent, room and bathroom were both clean, good location.
Cons: Breakfast, needs hot foods. Make sure there is enough hot water! Hotel was not even completely booked.
Location: Mountains of NC. Near Grandfather Mountain, Tweetsie Railroad, and Blowing Rock.
No hot water, breakfast was only cold foods, nothing cooked. Power went out for two hours, hotel staff gave us wrong directions to get on the Blue Ridge Parkway. Overpriced for what we got. No action taken about problems.

Posted by , from USA on Aug 10, 2015

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5 out of 5

Us and our dogs

Me, my son , mom and our four dogs. Had a wonderful time. We had two rooms. They were very clean, beds were comfortable and staff was pleasant. .

Posted by , from North Carolina on Jul 11, 2015

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About the Quality Inn & Suites University

Location 840 E King Street, Boone, NC 28607

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites University offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn & Suites University also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Boone hotel.

  • 72 guestrooms or units
  • 3 levels
  • Built in 2001
  • Continental breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites University offers 72 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Blue
  • Best Western Blue Ridge
  • Best Western Blue Ridge Plaza
  • Best Western Blue Ridge Plaza Boone
  • Best Western Blue Ridge Plaza Hotel
  • Quality & Suites University
  • Blue Ridge Plaza
  • Blue Ridge Plaza Best Western
  • Quality Inn & Suites University Hotel
  • Quality Inn & Suites University Boone
  • Quality Inn & Suites University Hotel Boone
  • Quality Inn University Boone
  • Quality University Boone

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.