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"Three mini-muffins and coffee with powdered creamer does not qualify as "breakfast." " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

Hotel near Boise State University in Boise

Close to airport

Within 3 miles (5 km) of this hotel, you'll find Boise State University and ExtraMile Arena. National Interagency Fire Center and Wildland Firefighters Monument and Christ Chapel are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a garden are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms also offer free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Room, 2 Queen Beds, Refrigerator & Microwave (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Lion Inn & Suites Boise Airport ratings based on 42 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Red Lion Inn & Suites Boise Airport

Everyone (22) Couples (4) Family (20)
3 out of 5

Posted by on Oct 16, 2020

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Comment from Hotel Management

Oct 16, 2020 by Front Desk Agent

Thank you for your review!

4 out of 5
Three mini-muffins and coffee with powdered creamer does not qualify as "breakfast."

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by General Manager

Hi There, Thank you so much for taking time to fill out our survey, our amenities have changed due Idaho being in stage 4, we are sorry for the inconvenience, please stay safe and come back and see us.

5 out of 5

Posted by on Oct 2, 2020

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Comment from Hotel Management

Oct 2, 2020 by General Manager

Thank you so much for the awesome perfect 5 Star Review, we really appreciate your support. Please do take care and be safe!

3 out of 5
There was no light above the sink. A real inconvenience that I’ve never experienced before.

Posted by , from Seattle, WA on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by Front Desk Agent

Thank you so much for staying with us and we are terribly sorry about the maintenance issue with the light! I hope you reported the problem to our front desk staff. we do our best to get on top of these types of occasional unavoidable situations as quickly as possible. Please do come and see us again. stay safe

3 out of 5
The floor clearly had not been mopped in weeks. I accidentally spilled a few drops of water and wiped it up...the towel was black. It was sticky to the touch. It was seemingly clean otherwise.

Posted by , from Utah on Aug 21, 2020

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Comment from Hotel Management

Aug 21, 2020 by Front Desk Agent

Thank you for staying with us. We are sorry we did not fully meet your expectations and your feedback in regards to housekeeping are being addressed internally. Do come and see us again the next time you are in the area.

4 out of 5
Liked: Great price, super clean, pretty standard hotel breakfast... Disliked: Long haul trucker trucks idling outside my window all night...

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by Delila at the front desk

Thank you so much for staying with us and for enjoying all the things within our control here at the hotel. We do strive to give our guest the best experience possible. Please do come and see us again.

3 out of 5
Hotel needs feather pillows or at least one in room Big foam pillows were terrible

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Michelle

Thank you so much for taking the time to give us your valuable feedback. Your suggestion will be passed on to keep in mind for future purchasing. Thank you for staying with us.

1 out of 5
I booked this property because of the airport shuttle. The young gentleman that checked me in purposely did not tell me the shuttle doesn't run from 11 pm to 7 am. He went so far as to call me a taxi, which I had to pay for. The taxi driver did not want to take us to the hotel. We had to bribe him with a $20 tip!!!! Don't stay here if you need a shuttle for early or late flights.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 12, 2019 by General Manager

Dear Bonnie, Our property has always been the go-to place for most travelers due to our proximity to the airport and our complimentary shuttle service. Although it seems our location suited your travel needs, it saddens us to hear we fell short with our airport transportation during your stay. Know that we will pass along your feedback to our team to ensure all of our policies and updates are appropriately communicated. Should your travels bring you back to the area, we hope to be given another chance to provide a satisfactory experience.

4 out of 5
Everyone was very helpful and polite. The only complaints are the tv service and the air conditioner isn’t that great.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by General Manager

We can't thank you enough for joining us at Red Lion Inn and Suites Boise Airport. It is our mission to deliver the best guest service to every guest who comes our way, and it is gratifying to hear that we succeeded in achieving this based on your accounts. We will look into your comments regarding our television and A/C unit and use them to further improve our facilities. During your next visit, we hope to provide you with an even better stay.

5 out of 5

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by GM

We are happy to receive a positive feedback on your recent stay with us. Thank you

About the Red Lion Inn & Suites Boise Airport

Location 4111 Broadway Ave, Boise, ID 83705

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Red Lion Inn & Suites Boise Airport also features a 24-hour fitness center, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Boise hotel.

  • 125 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Boise, ID Airport (BOI) (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Red Lion Inn & Suites Boise Airport offers 125 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Refrigerators and microwaves are provided. This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Inn Boise Airport
  • Shilo Inn Suites Hotel Boise Airport
  • Boise Shilo Inn
  • Shilo Inn Boise Airport Hotel Boise
  • Shilo Inn Suites Boise Airport Hotel
  • Shilo Suites Boise Airport
  • Shilo Inn Boise Airport Hotel
  • Red Lion Boise Airport
  • Red Lion Inn Suites Boise Airport
  • Red Lion & Suites Boise Boise
  • Red Lion Inn & Suites Boise Airport Hotel
  • Red Lion Inn & Suites Boise Airport Boise
  • Red Lion Inn & Suites Boise Airport Hotel Boise

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.