Holiday Inn Birmingham City Centre by IHG

4.0 star property
4-star hotel near Bullring & Grand Central

Choose dates to view prices

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Exterior
Front of property
Exterior
Interior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, Birmingham Hippodrome
    ‪3 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Birmingham City Centre stay.With a stay at this Birmingham City Centre hotel, you'll be steps from Shopping District and The Alexandra Theatre. Hurst Street and Birmingham Hippodrome are also within half a mile (1 km).

What's nearby

  • Birmingham Hippodrome - 3 min walk - 0.2 miles
  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • The Alexandra Theatre - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • The Mailbox - 5 min walk - 0.3 miles

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪The London & North Western (Wetherspoon) - ‬2 min walk
  • ‪The Victoria - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Radisson Blu Hotel Bar - ‬2 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

4-star hotel near Bullring & Grand Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 15.50 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 15.50 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

How close is Holiday Inn Birmingham City Centre by IHG to the airport?

Holiday Inn Birmingham City Centre by IHG is 17.1 mi (34-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Birmingham City Centre by IHG?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre by IHG on Apr 5, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Birmingham City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Birmingham City Centre by IHG.

Does Holiday Inn Birmingham City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Birmingham City Centre by IHG, but English breakfast is offered for a fee of between GBP 14.00 and 17.95 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Holiday Inn Birmingham City Centre by IHG?

No, there is no casino at this hotel, but Genting Club Star City Casino (10-min drive) is nearby.

What time is check-in at Holiday Inn Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Birmingham City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 15.50 per night.

Does Holiday Inn Birmingham City Centre by IHG have a pool?

Holiday Inn Birmingham City Centre by IHG does not have a pool.

Does Holiday Inn Birmingham City Centre by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Birmingham City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Birmingham City Centre by IHG to downtown Birmingham?

Holiday Inn Birmingham City Centre by IHG is 0.2 mi away from Birmingham.

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a brilliant location just minutes from the station - look and feel is much nicer when you get inside - bar area really nice and rooms to a good standard. Breakfast felt very busy and cramped but was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Rajeeb

Stayed 1 night in Dec 2025

10/10 Excellent

Rosa

Traveled with family and small children
Liked: Amenities
very friendly clean room good location definitely recommend to friends and family
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Good location for new street station and easy walk to city centre.
Stayed 1 night in Dec 2025

8/10 Good

Jasna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite the tiny shower in a relatively large bathroom and the room being a bit tired, the hotel was excellently located (3 minute walk from the New Street station), public areas comfortable, breakfast lovely and the service was very good!
Stayed 1 night in Dec 2025

8/10 Good

Estelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park is rather tight but good location for christmas market
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Room was a good size, comfy beds - had everything we needed
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.
Stayed 1 night in Nov 2025

8/10 Good

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent staff.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicola

Traveled with family
Room was nice but sofa bed was not prepared so had to wait for staff to make up the bed. Not good when we arrived late and wanted to get the kids to bed quickly. The other thing that was really very sad is the personal hygiene of a couple of members of staff - why hasn’t the manager or senior staff met with them to give advice/support and maybe offer cleaning products for free to help?? The stink of body odor hit us walking through the entrance. I thought it was a customer in the waiting area of Reception. It was so strong, such a shame and not the welcome I was expecting to deal with. It spoilt the beginning of our stay. Sadly the two members of staff that helped to make up the bed in our room were two of the people that required some sort of discussion with management about their body odor. We had to open the window wide open and also the hotel door to try and clear the smell before we could sort anything else. What a shame no one has highlighted this to them. It puts a big impact on how the hotel comes across, despite the lovely decor and breakfast which were great. I know this sounds like I’m being horrible but if customers are dealing with this it’s not good. We will not be returning anyway but it’s my advice to the management to get something sorted please.
Stayed 2 nights in Nov 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Information about the car park was poor
Stayed 1 night in Nov 2025

4/10 Poor

Arjun

Business traveler
Liked: Cleanliness
Booked the room due to the brand name and expected a great stay, especially given how much I paid. The room was freezing cold on arrival and the heating in the room didn't work. Called down to complain and was given a small space heater, which barely warmed the side of the bed in a large room. Had to wait in line to check out the next morning when most hotels now provide a keycard drop slot to check out quickly. Think I would have had a signifciantly better stay in the Travelodge next door for half the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Excellent friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Rodger

Stayed 1 night in Nov 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
The room was quality and very comfortable
Stayed 1 night in Nov 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious clean room. The foyer was decorated beautifully for Christmas and had a warm and cozy feeling. The bar staff were very warm and friendly. I was a woman travelling on my own, meeting girlfriends for a night out, and I felt very safe within the hotel.
Christmas Tree in foyer
Foyer greeting
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

6/10 Okay

Sadie

Stayed for one night as two friends. Beds were comfortable but we booked twin beds and they were very close to each other. Bathroom was clean but was very tired and grout was mouldy in places and was in need of an update.
Stayed 1 night in Nov 2025

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities
Nicely situated. Carpark practical.
Stayed 2 nights in Aug 2025

6/10 Okay

Derek

Business traveler
Disliked: Staff & service, amenities
Absolutely freezing cold room with no heating as the system was broken.
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.
Stayed 2 nights in Oct 2025

8/10 Good

Alistair

Stayed 1 night in Oct 2025