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5.0 out of 5

"I could not believe how conveniently located this property was to the airport, the International train station and the NEC (convention center). It to ... " More

By a verified traveler on Wed 30 Oct 2019

Hotel Description

Family-friendly 4-star hotel near Resorts World Birmingham

Near the airport

With a stay at this Birmingham hotel, you'll be steps from National Exhibition Centre (NEC) and within a 15-minute walk of Resorts World Birmingham. Pendigo Lake and The Bear Grylls Adventure are also within half a mile (1 km).

Dining options, 3 bars/lounges

This hotel features 2 restaurants, an indoor pool, and a 24-hour health club. Families will appreciate the children's pool and onsite laundry facilities. Unwind with a drink at one of the 3 bars/lounges and enjoy freebies like WiFi in public areas and a roundtrip airport shuttle.

WiFi, flat-screen TVs

The 790 individually decorated guestrooms offer WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include wired Internet and premium bedding.

Room (Virtual)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hilton Birmingham Metropole ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Birmingham Metropole

Everyone (1)
5 out of 5
I could not believe how conveniently located this property was to the airport, the International train station and the NEC (convention center). It took 5-10 minutes to walk from the hotel to the NEC, then the train station and the airport. The hotel also has a shuttle that will pick you up at the train station (which is connected to the airport). I totally loved this convenience. There are shops 5 minutes away from the hotel at Resorts World, a theater, a casino, many restaurants. At the nearby in the train station you can get groceries, and there are more restaurants. The folks at the concierge desk were so nice - thanks to Martin who helped us with train tickets, restaurants, etc. and was an all around sweet guy. There is also a nice bar, restaurant and coffee shop in the hotel. I loved the large swimming pool and gym in the hotel, and used the gym every day. The beds were comfortable and room was clean - provided a safe, hair dryer, iron, kettle with tea and instant coffee. It does not have a fridge or ice bucket (that must be a U.S. thing - and no wash cloths are provided in the UK, so bring your own if it's important to you). The only problem with my room is that I could not get the heat/air conditioning to work - it seemed broken. But the staff brought me a stand-up heater which worked well and the window opened if I needed fresh air, so I felt fine to stay in my room for my entire 5 night stay.

Posted by on Oct 30, 2019

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Renovations + Closures

This property is closed from 24 March 2020 to 1 September 2020 (dates subject to change).

Property Features

Hilton Birmingham Metropole offers its guests an indoor pool, a children's pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 59999 square feet (5574 square meters) and includes conference space. A sauna, a terrace, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 790 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • 59999 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1976
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Birmingham Airport (BHX) (4 km / 2.5 mi)
  • Train station: Birmingham International Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hilton Birmingham Metropole offers 790 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Maximum 2 per room (weight limit: 26 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 18.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 per day (rates may vary)
  • Self parking fee: GBP 12.00 per night
  • Valet parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Hilton
  • Birmingham Metropole
  • Birmingham Metropole Hilton
  • Hilton Birmingham Metropole
  • Hilton Metropole Birmingham
  • Hilton Metropole Hotel Birmingham
  • Metropole Birmingham
  • Metropole Birmingham Hilton
  • Metropole Hilton
  • Metropole Hilton Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham
  • Hilton Birmingham Metropole Hotel
  • Hilton Metropole
  • Hilton Birmingham Metropole Hotel
  • Hilton Birmingham Metropole Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.