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"Not to clean and no mini fridge?????? " More

By a verified traveler on Mon 17 May 2021

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Hotel Description

4-star hotel in North Park

North Park stay

A stay at this North Park hotel places you steps from Western Heritage Center and within a 5-minute walk of Toucan Gallery. Skypoint and The Pub Station are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. A free airport shuttle is offered as well. Self parking, a 24-hour business center, and a snack bar/deli are also offered.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$178* Per night/room Jun 4 - Jun 5

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Billings ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Billings

Everyone (12) Couples (3) Family (8)
5 out of 5

Posted by on Apr 22, 2023

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Comment from Hotel Management

May 17, 2023 by Monica

Thank you for rating your recent stay with us. We appreciate it.

2 out of 5
The van driver was rude and very unhelpful, we did not think twice about not giving him a tip. Our room stinks of cigarette smoke, not sure if it’s from last guest or five or ten years ago. Rooms are outdated and in desperate need of remodeling and cleaning crew, should be retrained.

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 10, 2022 by General Manager

Dear Marina, We hope you'll accept our apologies for any lack of cleanliness or perceived rudeness during your visit. We'll discuss all of your comments internally as we continue to make changes for the future. Despite this, we hope you'll come back and revisit us soon.

5 out of 5

Posted by on Jul 2, 2022

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5 out of 5

Posted by on Aug 3, 2021

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5 out of 5
Not to clean and no mini fridge??????

Posted by on May 17, 2021

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Comment from Hotel Management

May 18, 2021 by Jenny

Thank you for your feedback about your recent stay with us. I do apologize that the room was not cleaned properly and we could not accommodate a mini fridge. We hope you will consider staying with us in the near future.

2 out of 5
Well the bed was comfortable. The tub/shower had dirty grout & the shower head wasn’t mounted to the tile. The service in the restaurant was horrible & nobody seemed to care. This hotel seems like it should be branded as a Hampton Inn because it wasn’t up to the level of a DoubleTree. Will not go back.

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Jenny

I do apologize your recent stay did not exceed your expectations. We appreciate the feedback and will continue to improve our facility to provide guest satisfaction moving forward. We do hope you will consider staying with us in the near future.

3 out of 5

Posted by on Jun 19, 2020

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3 out of 5
The room was not very clean. No refrigerator and the bathroom was cramped. Staff was great and friendly. The Montana Bar nice and friendly.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by TylerM

Your feedback has been shared with the management team and steps are being taken to ensure more comfortable stays in the future.

4 out of 5
Excellent parking availability for downtown . Beautiful views from the room . And the 22 floor view is very pretty .

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 5, 2019 by TylerM

Thank you!

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 28, 2019 by LB

Thank you!

About the DoubleTree by Hilton Hotel Billings

Location 27 N 27th St, Billings, MT 59101

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have WiFi and wired Internet for a fee. There are 22 meeting rooms available. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at DoubleTree by Hilton Hotel Billings. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 289 guestrooms or units
  • 23 levels
  • Built in 1980
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (complimentary)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Billings offers 289 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Billings hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Montana Sky - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00–16 per person
  • Fee for in-room wireless Internet: USD 4.95 (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 (rates may vary)
  • Covered self parking fee: USD 5.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Billings Crowne Plaza
  • DoubleTree Hilton Hotel Billings
  • Crowne Plaza Hotel Billings
  • Crowne Plaza Billings Hotel Billings
  • Crowne Plaza Billings Hotel
  • DoubleTree Hilton Billings
  • Doubletree By Hilton Billings
  • DoubleTree by Hilton Hotel Billings Hotel
  • DoubleTree by Hilton Hotel Billings Billings
  • DoubleTree by Hilton Hotel Billings Hotel Billings

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.