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4.1 out of 5

"The room was not very clean. No refrigerator and the bathroom was cramped. Staff was great and friendly. The Montana Bar nice and friendly. " More

By a verified traveler on Wed 25 Dec 2019

Hotel Description

3.5-star hotel in North Park

City center stay

At this North Park hotel, you'll be within a 5-minute walk of Skypoint and The Pub Station. Alberta Bair Theater and Yellowstone Art Museum are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free airport shuttle. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 289 guestrooms also offer WiFi and LED TVs with cable channels. Wired Internet, room service, and Egyptian cotton sheets are also available.

Room, 1 Queen Bed, Accessible (Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Billings ratings based on 48 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Billings

Everyone (8) Couples (2) Family (7)
3 out of 5

Posted by on Jun 19, 2020

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3 out of 5
The room was not very clean. No refrigerator and the bathroom was cramped. Staff was great and friendly. The Montana Bar nice and friendly.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by TylerM

Your feedback has been shared with the management team and steps are being taken to ensure more comfortable stays in the future.

4 out of 5
Excellent parking availability for downtown . Beautiful views from the room . And the 22 floor view is very pretty .

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 5, 2019 by TylerM

Thank you!

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 28, 2019 by LB

Thank you!

2 out of 5
Parking was horrible, pull out bed was aweful and i have no sheets or blankets to make the bed when we arrived at 11pm! Starbucks was closed down and they havent replaced it with something else.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by LB

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

1 out of 5
There were no amenities at all, no ridges or microwaves in the rooms, and for the cost of the rooms you would have thought there would have been, definitely not family oriented, and the lack of communication from the staff was disappointing

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by LB

Thank you for taking time to share your candid comments regarding your recent stay with us. I am sorry to hear we failed to meet your expectation of a great stay. We are reviewing your comments and will make the necessary adjustments. In the meantime, please accept my sincere apology for the inconvenience caused to you.

3 out of 5
So they advertise what they call 2-bedroom suites. They are not 2-bedrooms. It’s one bedroom and a living room. 2 bathrooms so that’s a plus I guess.

Posted by , from Watford City, ND on May 5, 2019

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Comment from Hotel Management

May 12, 2019 by LB

Dusty, Thank you for your candid feedback. Please accept my sincere apology for the confusion and inconvenience caused to you by the misinformation given.

5 out of 5
I like the location in downtown Billings. Alot of places to eat and drink

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 29, 2019 by LB

Thank you for sharing your review. I am pleased to learn you enjoyed your stay and the location of the hotel. I hope we'll see you again soon.

4 out of 5
Everything about our stay was good except it seemed like the furnace for the entire floor was located in our room. Every time the heat came on, it was super noisy. Otherwise we had a great stay. Thanks. Also, no fridge or microwave in the room.

Posted by , from Wyoming on Nov 14, 2018

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Comment from Hotel Management

Nov 15, 2018 by LB

Sadie, Thank you for taking time to share feedback of your recent stay. I am happy to hear your overall stay was good and will share your comments regarding the heat with our engineering team to correct the issue for future stays. We hope to see you again soon!

4 out of 5
Stayed overnight for a birthday celebration. Perfect location and good price.

Posted by , from wyoming on Jul 2, 2018

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Comment from Hotel Management

Jul 3, 2018 by LB

Thank you, Lizzie. I am pleased to hear you enjoyed the hotel's location and the price for your stay. I hope the celebration was nice too. We hope you'll again choose to stay with us whenever you have an opportunity!

About the DoubleTree by Hilton Hotel Billings

Location 27 N 27th St, Billings, MT 59101

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have WiFi and wired Internet for a fee. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel Billings. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Billings was completed in 2016. This 3.5-star Billings hotel is smoke free.

  • 289 guestrooms or units
  • 23 levels
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Logan Intl. Airport (BIL) (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Billings offers 289 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Billings hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Montana Sky - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 15.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Billings Crowne Plaza
  • DoubleTree Hilton Hotel Billings
  • Crowne Plaza Hotel Billings
  • Crowne Plaza Billings Hotel Billings
  • Crowne Plaza Billings Hotel
  • DoubleTree Hilton Billings
  • Doubletree By Hilton Billings
  • DoubleTree by Hilton Hotel Billings Hotel
  • DoubleTree by Hilton Hotel Billings Billings
  • DoubleTree by Hilton Hotel Billings Hotel Billings
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.