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Hotel Description

4-star hotel near Diocesan Museum of Sacred Art

Boardwalk, shopping nearby

With a stay at this Santutxu hotel, you'll be within half a mile (1 km) of Diocesan Museum of Sacred Art and 2 miles (3 km) of Plaza Moyua. Guggenheim Museum Bilbao is 2.2 mi (3.5 km) away.

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Free WiFi

The 202 guestrooms offer free WiFi, minibars, and TVs. Room service, hair dryers, and safes are also available.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$71* Per night/room Nov 3 - Nov 4

Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Urban Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend out of 3322 reviews

Excellent
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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Gran Bilbao. For a fee, parking is available. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 8 levels
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bilbao (BIO) (13.6 km / 8.5 mi)
  • Train station: Bilbao Miribilla Station (2.2 km / 1.4 mi)
  • Metro station: Atxuri Tram Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Gran Bilbao offers 202 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Electric kettle
  • Bathtub or shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to noon.

Gran Bilbao - This restaurant specializes in regional cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

For bookings of 6 or more rooms, this property charges a nonrefundable deposit equal to 25% of the entire stay, due 60 stays prior to arrival. The deposit is due at time of booking confirmation if the reservation is made within 60 days of arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 2 per room (weight limit: 55 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Property Registry Number - H.BI.01233
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: EUR 0 (roundtrip)
  • Shuttle transfer per child: EUR 0 (roundtrip), (up to 18 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Gran Hotel
  • Gran Hotel Bilbao
  • Hotel Gran Bilbao Sercotel
  • Hotel Sercotel Gran Bilbao
  • Sercotel Bilbao Gran
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  • Sercotel Gran Bilbao
  • Sercotel Gran Hotel Bilbao
  • Sercotel Hotel Bilbao
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  • Hotel Sercotel Gran
  • Sercotel Hotel Gran
  • Hotel Gran Bilbao Bilbao
  • Hotel Gran Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.