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"No floor mat for getting out of the shower, the beds were awful, concave in the center, hard to imagine that management enters these rooms and thin ... " More

By a verified traveler on Sat 27 Jun 2020

Hotel Description

Hotel near Ferris State University in Big Rapids

In Big Rapids

You'll be within half a mile (1 km) of Katke Golf Course and 2 miles (3 km) of Ferris State University with a stay here. Card Wildlife Education Center and Robert L. Ewigleben Ice Arena are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 52 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$57* Per night/room May 24 - May 25

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Super 8 by Wyndham Big Rapids ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Super 8 by Wyndham Big Rapids

Everyone (5) Couples (1) Family (3)
3 out of 5
No floor mat for getting out of the shower, the beds were awful, concave in the center, hard to imagine that management enters these rooms and thinks that is ok.

Posted by , from Freeland on Jun 27, 2020

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1 out of 5
Took over an hour to check in (after checking in online four hours prior. Something to do with Expedia’s account?!?!? Faucet leaked very bad!! Bathrooms tiny and dirty. Breakfast was the best part n it was still just because the waffle iron.

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 10, 2020 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5
The room was a lot better than what I thought is was going to be for the money. Staff was very prompt and help full when we had trouble with the TV. I would highly recommend Super8 in Big Rapids MI. The room was clean, pillows, and bed very comfortable, the bathroom was very clean and orderly.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Manager

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff as well as our bed. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

3 out of 5
Normally we have a pleasant experience. Next time I would choose a room on an upper level and away from the entrance due to noise of people coming and going and smoking all hours of the night. There is not a lot of buffer from other patrons noise. Also the pool area was out of service during our stay.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Jan 25, 2020 by Manager

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our area and your insights regarding our service. We hope to see you again and that you will be truly impressed with our continued improvements.

4 out of 5
The hotel was very clean And the employees were very pleasant. I would book this hotel again and recommend it to others.

Posted by on May 12, 2019

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Comment from Hotel Management

May 12, 2019 by Manager

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

5 out of 5
Liked having the pool available all day long. Clean rooms and great location.

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 23, 2019 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4 out of 5
I had the jacuzzi room which was great, there is not instructions on the use of the jacuzzi as posted in front of it, there are different listings for the cabke, that did not work, the shower head leaked on the floor when in use, and a party if young kidscwas next door, with a mother that left the kids kids alone, to go to the other side of the hotel to get breakfast..several times, coming back yelling and cussing for the kid to open the door each time before 8am.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 25, 2019 by Manager

We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding our breakfast and room. We appreciate you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

5 out of 5
Very comfortable and a great hot tub. Very reasonable rates

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4 out of 5

Gaining a new perspective of Super 8 Hotels.

Pros: The courtesy of the staff and convenience of location. The price point could not be beat either. Cleanliness of the room.
Cons: Replace the carpet. Install a closet or enclosure for storage privacy.
Location: 1/4 mile from FSU. Relax. All amenities available for a small town.
I'm typically a Hilton or Marriott guest. However, I was out of luck on this stay, as neither chain was represented in the small town of Big Rapids, MI. Home of Ferris State University (FSU). The owner and wife were very polite and accommodating. The room was very spacious. They could have easily placed a full size couch in the space, and it would have been a suite. Although the walls are thin in this chain of hotels, you could have heard a pin drop. The continental breakfast was OK, but I was unable to eat, due to diet restrictions. But, just so happens there's a Bob Evans across the parking lot. Returning to the area, I will stay there again.

Posted by , from Orlando, Fl on May 17, 2017

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Comment from Hotel Management

May 23, 2017 by Manager

It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will certainly work on the aspects of our services and facilities. We look forward to seeing you again soon.

3 out of 5

Pool area was good. Kids had fun!!

Room was dusty and carpet was dirty and no security at night.(Doors to outside building remained open all the time)

Posted by on Jul 12, 2013

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About the Super 8 by Wyndham Big Rapids

Location 845 Water Tower Rd, Big Rapids, MI 49307

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Super 8 by Wyndham Big Rapids also features coffee/tea in a common area, laundry facilities, and RV/bus/truck parking. Self parking is free. This Big Rapids hotel is smoke free.

  • 52 guestrooms or units
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham Big Rapids offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Big Rapids
  • Super 8 Motel Big Rapids
  • Super 8 Big Rapids Hotel
  • Big Rapids Super Eight
  • Super Eight Big Rapids
  • Big Rapids Super 8
  • Super 8 Wyndham Big Rapids Hotel
  • Super 8 Wyndham Big Rapids
  • Super 8 by Wyndham Big Rapids Hotel
  • Super 8 by Wyndham Big Rapids Big Rapids
  • Super 8 by Wyndham Big Rapids Hotel Big Rapids
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.