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4.5 out of 5

"My first time using the "Secret Hotel" function at Travelocity but it turned out great - a wonderful room. " More

By a verified traveler on Sun 20 Sep 2015

Hotel Description

3-star golf hotel near Ferris State University

In Big Rapids

You'll be within half a mile (1 km) of Katke Golf Course and 2 miles (3 km) of Ferris State University with a stay here. Card Wildlife Education Center and Robert L. Ewigleben Ice Arena are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and LED TVs with digital channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max
$72* Per night/room Apr 1 - Apr 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Feature)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Hotel and Conference Center Big Rapids ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Hotel and Conference Center Big Rapids

Everyone (2)
5 out of 5
Pros: Extra large room
My first time using the "Secret Hotel" function at Travelocity but it turned out great - a wonderful room.

Posted by , from Ohio on Sep 20, 2015

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2 out of 5

Not as good as advertised

Hotel advertises many amenities for customers but they are not suitable for use. For example their Wifi didn't work at all regardless of time of the day. Front desk was not helpful and simply advise nothing they can do for us except calling the internet provider. She completely turned the responsibility to the Internet provider and pretended that Holiday Inn has nothing to do with its service they are providing for the customers. Ridiculous. Also the room was damp and bathroom floor was not very clean. There was no refrigerator in the room. Extremely uncomfortable beds and pillows. All of us stayed complaint about back and neck pain the next day. They really need to change the matress and pillows. Further, onsite restaurant closed too early and we could not get any food when we arrived late. Overall very inconvenient hotel and will not return to the hotel for sure. Also will not recommend it to anyone. Very unpleasant experience.

Posted by on Aug 17, 2015

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5 out of 5

Great hotel

This is the hotel I stay at the most when I visit. 

Posted by on Jul 6, 2013

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5 out of 5

Great Hotel

Pros: Quiet, restaurant in hotel with free breakfast for kids
I frequently stay here and it's always been great! I can always count on friendly people, clean rooms and the best stay.

Posted by , from Michigan, USA on Nov 16, 2011

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5 out of 5

Excellent location and nice staff.

Pros: Close restaurants, Free Internet, Quiet
This is the nicest hotel close to the University. The restaurant is close and convenient.

Posted by , from Indiana on Feb 3, 2011

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5 out of 5

Good Hotel

Hotel staff was friendly. Room was clean. Restaurant was excellent. Great way to start off a vacation.

Posted by on Aug 23, 2007

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About the Holiday Inn Hotel and Conference Center Big Rapids

Location 1005 Perry Ave, Big Rapids, MI 49307

Property Features

Holiday Inn Hotel and Conference Center Big Rapids offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 17,000 square feet (2 square meters) and includes a conference center. The business-friendly Holiday Inn Hotel and Conference Center Big Rapids also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Big Rapids hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 17,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (106.1 km / 65.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel and Conference Center Big Rapids offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Holiday Inn Hotel and Conference Center Big Rapids has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 4.00 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Big Rapids
  • Holiday Inn Hotel Big Rapids
  • Conference Center Big Rapids
  • Holiday Inn Hotel and Conference Center Big Rapids Hotel
  • Holiday Inn Hotel and Conference Center Big Rapids Big Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.