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Country Inn & Suites by Radisson, Big Rapids, MI

3-star property
15344 Waldron Way, Big Rapids, MI 1-855-201-7819

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4.4 out of 5
Excellent!
See all 28 Travelocity Reviews

"Have stayed a couple of times, overall the room is clean and comfortable. Though it would be nice if the smokers were not positioned right outside the ... " More

By a verified traveler on Tue 13 Apr 2021

Points Of Interest

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Hotel Description

3-star hotel near Ferris State University

In Big Rapids

Within 2 miles (3 km) of this Big Rapids hotel, you'll find Katke Golf Course and Card Wildlife Education Center. Ferris State University and Robert L. Ewigleben Ice Arena are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 63 guestrooms also offer free WiFi and Smart TVs with satellite channels. Free local calls, hair dryers, and safes are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room May 19 - May 20

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Big Rapids, MI ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Big Rapids, MI

Everyone (13) Couples (2) Family (6)
5 out of 5
It was great!

Posted by on May 9, 2021

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Comment from Hotel Management

May 11, 2021 by Brittney

Thank you for staying with us! We are so glad to see that you enjoyed your stay with us, and we hope to see you again if you are in the area!

3 out of 5
Have stayed a couple of times, overall the room is clean and comfortable. Though it would be nice if the smokers were not positioned right outside the main entrance. The last time we stayed, the lotion bottle had been previosly opened and I thought it was just a fluke. This stay, the body soap and the hair conditioner had been previously opened. The conditioner was almost empty. Have to make sure not forget any hair and body care products. I find this especially offensive, since we are all trying to be as careful as possible about our health these days and not sharing products with complete strangers.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 14, 2021 by Brittney G

Thank you for the feedback. I am very sorry about this, as this was not our intentions. I have spoke with housekeeping to make sure they are properly following cleaning guidelines, especially with the times we are in now. We are working to ensure this doesn't happen again.

3 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 2, 2021 by Brittney G

Thank you for staying with us, I hope that you enjoyed your stay with us!

5 out of 5
The room was updated and very clean. Check in was pleasant.

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 4, 2021 by Brittney

Thank you for the review. We are glad that you enjoyed your stay.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Kimberly

Thank you

5 out of 5
How my room feels like home...separate room for living and a cute private bedroom...

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Kimberly

Thank you for your great review. I am happy to hear that you were comfortable in our home. We hope to see you again.

5 out of 5
Very Clean hotel. Staff was professional and friendly. Breakfast area was clean and food was good...typical for a continental.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Kimberly

Thank you for the great review. I am happy you enjoyed your stay with us.

2 out of 5
Put a new staff member on nights by themselves checkin took forever

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Kimberly

I am very sorry that your check in took to long. Everyone that starts a new job has to learn the job before they become great. She is doing a great job and is ready to be on her own. Your reservation had a little different twist to it that she had not encountered yet. Thank you for your understanding and patience.

4 out of 5
Other then the beds being hard and very uncomfortable we enjoyed the rest of our stay here

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by Kimberly

We are sorry you did not have a good nights rest. I am happy to hear that you enjoyed the rest of your stay.

5 out of 5
This is a great property. Even the guest laundry is spotlessly clean. I do wish our pet-friendly room had something other than carpet for the floor covering. The staff is friendly and attentive, and the pool area is nicely maintained. Even our beds are comfortable. It's been a great stay!

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by Kimberly Duncan

Thank you, I am glad you are enjoying your stay.

About the Country Inn & Suites by Radisson, Big Rapids, MI

Location 15344 Waldron Way, Big Rapids, MI 49307

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

Country Inn & Suites by Radisson, Big Rapids, MI offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Big Rapids, MI also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Big Rapids hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford International Airport (GRR) (105.7 km / 65.7 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Big Rapids, MI offers 63 accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Hiking/biking trails nearby
  • Golfing on site
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Big Rapids Mi
  • Country Inn Carlson Big Rapids Mi
  • Country Inn & Suites by Radisson, Big Rapids, MI Hotel
  • Country Inn & Suites by Radisson, Big Rapids, MI Big Rapids

You should know

  • Pool access available from 6 AM to midnight.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.