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4.4 out of 5

"When we stay in Big Rapids we always try to get our room booked here ... Clean and pleasant stay, always! Carmen at the Front Desk check in was extre ... " More

By a verified traveler on Mon 24 Oct 2016

Hotel Description

3-star hotel near Ferris State University

In Big Rapids

Within 2 miles (3 km) of this Big Rapids hotel, you'll find Katke Golf Course and Card Wildlife Education Center. Ferris State University and Robert L. Ewigleben Ice Arena are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Enjoy the spa tub and free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a lobby fireplace are also on offer.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 63 guestrooms also have free WiFi and DVD players. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$66* Per night/room Jan 19 - Jan 20

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Big Rapids, MI ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Big Rapids, MI

Everyone (8) Couples (2) Family (4)
5 out of 5
Very Clean hotel. Staff was professional and friendly. Breakfast area was clean and food was good...typical for a continental.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Kimberly

Thank you for the great review. I am happy you enjoyed your stay with us.

2 out of 5
Put a new staff member on nights by themselves checkin took forever

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Kimberly

I am very sorry that your check in took to long. Everyone that starts a new job has to learn the job before they become great. She is doing a great job and is ready to be on her own. Your reservation had a little different twist to it that she had not encountered yet. Thank you for your understanding and patience.

4 out of 5
Other then the beds being hard and very uncomfortable we enjoyed the rest of our stay here

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by Kimberly

We are sorry you did not have a good nights rest. I am happy to hear that you enjoyed the rest of your stay.

5 out of 5
This is a great property. Even the guest laundry is spotlessly clean. I do wish our pet-friendly room had something other than carpet for the floor covering. The staff is friendly and attentive, and the pool area is nicely maintained. Even our beds are comfortable. It's been a great stay!

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by Kimberly Duncan

Thank you, I am glad you are enjoying your stay.

4 out of 5
Breakfast was included but everything was cold. Even the scrambled eggs and sausage.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Kimberly Duncan

Thank you for your review. I am very sorry that your food was cold. I will have a chat with the kitchen workers about making sure it is kept hot and fresh. I hope you enjoyed the rest of your stay.

4 out of 5
Clean. No problems with check in. Exercise facility could offer a few more pieces of equipment, i.e. free weights.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 21, 2019 by Kimberly Duncan

I will talk to the owner and see if he would consider getting some free weights.

4 out of 5
In the Country Inn & Suites amenities area it states you have mini golf on site. This is not true, you might want to update your add.

Posted by on May 24, 2019

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Comment from Hotel Management

May 25, 2019 by Kimberly Duncan

Gosh, I wish we did!! Sorry it says that, I will get it fixed.

4 out of 5
Friendly staff, modernized and very clean rooms. We received a free upgrade because we ended up booking a room that was no longer available, even though Travelocity showed that it was. Staff was great and accommodating. Decent spread for breakfast as well, typical hotel food choices.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 30, 2019 by Kimberly Duncan

Thank you, I am glad you enjoyed your stay.

5 out of 5
The room was clean I liked the late hours of the pool..and the employees were freindly.

Posted by , from Big Rabids,Mi on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Kimberly Duncan

Thank you. I am happy the pool hours were convenient for you.

5 out of 5
Clean and updated facility with a good free breakfast.

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 23, 2019 by Kimberly Duncan

Thank you. I am glad you enjoyed your stay.

About the Country Inn & Suites by Radisson, Big Rapids, MI

Location 15344 Waldron Way, Big Rapids, MI 49307

Property Features

Country Inn & Suites by Radisson, Big Rapids, MI offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Country Inn & Suites by Radisson, Big Rapids, MI also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This 3-star Big Rapids hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (105.7 km / 65.7 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Big Rapids, MI offers 63 accommodations with DVD players and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Golfing on site
  • Hiking/biking trails nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10.00 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Big Rapids Mi
  • Country Inn Carlson Big Rapids Mi
  • Country Inn & Suites by Radisson, Big Rapids, MI Hotel
  • Country Inn & Suites by Radisson, Big Rapids, MI Big Rapids

You should know

  • Pool access available from 6 AM to midnight.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.