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Sheraton Rockville Hotel

3.5-star property
920 King Farm Blvd, Rockville, MD 1-855-201-7819

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4.0 out of 5
Very good!
See all 13 Travelocity Reviews

"There was no refrigerator in room. The room was spacious snd we loved the shower " More

By a verified traveler on Mon 17 Feb 2020

Points Of Interest

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Hotel Description

3.5-star hotel near RIO Washingtonian Center

In Rockville

Within 3 miles (5 km) of this hotel, you'll find RIO Washingtonian Center and Rockville Town Center. Bohrer Park and Needwood Golf Course are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-in are also offered.

Free WiFi, flat-screen TVs

The 155 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free bottled water.

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Sheraton Rockville Hotel ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Rockville Hotel

Everyone (9) Couples (2) Family (6)
3 out of 5
There was no refrigerator in room. The room was spacious snd we loved the shower

Posted by on Feb 17, 2020

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Comment from Hotel Management

Jul 10, 2020 by Sheraton Rockville Hotel

Dear Guest, We appreciate your feedback and would like to thank you for staying with us. We apologize that we did not exceed your expectations. We look forward to welcoming back you soon, and this time to meet your expectations. Best and Stay safe,

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 24, 2019 by ShahnieR

Dear Guest; Thank you for taking the time to rate the Sheraton Rockville Hotel a perfect 5, but more importantly we thank you for choosing the Sheraton Rockville during your recent visit to the historic King Farm area. We look forward to your return visit and are pleased once again that your stay with us was perfect. Sincerely, Shehani R

5 out of 5
Reserved a club room and the amenities were worth the money when you never know when the kids have the munchies.

Posted by , from East Brunswick, NJ on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by ShehaniR

Dear Guest; There is a reason I enjoy personally responding to our guest comments, reading feedback like yours, and knowing we met your expectations. Now of course we know you will be back. More importantly thank you for having selected the Sheraton Rockville. Sincerely Shehani R

5 out of 5
Location . Staffs are very friendly and helpful. Cleanliness.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 10, 2019 by ShehaniR

Dear Guest; Thank you for your nice comments about your recent stay at the Sheraton Rockville Hotel. We are delighted that you enjoyed your visit. Please come back soon. We look forward to saying welcoming back. Sincerely Shehani R

5 out of 5
Clean and comfortable, good location, close to everything.

Posted by on Mar 31, 2019

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Comment from Hotel Management

May 2, 2019 by Sheraton Rockville

Thank you for your feedback

3 out of 5
Booked a king room. Upon getting to hotel 20 minutes later was given a double room and informed there were no king rooms available unless I paid $20 extra. Staff was rigid and unhelpful.

Posted by on Aug 27, 2018

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3 out of 5

Hotel is nice

The last couple of stays there has been something broken or malfunctioning in the room. First stay,there was an outlet issue in the bathroom,second these left faucet was broken. Staff was nice, said they'd send a maintenance person, so I appreciate that. The WiFi has been an issue each night, on the executive club floor the WiFi hardly works. I can understand if the router is on the first floor, but a professional establishment should have wireless access points on the other floors to maintain proper connection. Lastly some of the clothes,towels and robes had stains on them. I would just check them before using them.

Posted by on Aug 30, 2016

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Comment from Hotel Management

Sep 20, 2016 by GM

Dear Tony, Thank you for staying with us and sharing your experience. I am sorry the issues in your room were not found before you checked in but I am happy to hear they were quickly resolved. WiFi is always a challenge and we continue to upgrade and increase our system. I am sorry it did not meet your needs during your stay with us. Thank you for staying with us. Safe Travels! Erin Laughlin General Manager

3 out of 5

No bed

I went to the hotel to make sure we had our room because did not know when I would be back to check in. Told I had my room not to worry. Came back to check in and was told that I didn't have a room with two beds like they said I had. I had to sleep on a rolla bed. Did not sleep well or much. I was sick and that didn't help.

Posted by , from Fairmont oklahoma on Apr 19, 2016

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Comment from Hotel Management

May 20, 2016 by GM

Dear Jean, I wish I had more information but I am sorry that you were not feeling well while you were with us. I am sure that made everything more frustrating. Thank you for staying with us. Safe Travels! Erin Laughlin General Manager

1 out of 5

This Sheraton has some major process issues!

We recently stayed at this hotel for 2 nights and the hotel had some major issues. First, our first morning we were awoken by a wake up call at 5am that we did not request. Annoying but sometimes these things happen. The second day we were out from 10am to 10pm and returned to find our room had not been serviced....damp towels still in the bathroom, unmade bed and overflowing trash cans etc. On morning 1 the coffee/tea service in the lobby only provided for 2 tea bags choices and the coffee thermos was unmarked (was it decaf? dark roast or what?). We decided to order room service for our second day and the tea was delivered in a mug with a saran wrap cover, no tea pot for a second cup, no sugar, creamer etc (we can only presume we were supposed to use the in room coffee service for these items) . Combined with a glass of milk the 13.00+ charge was hardly worth it. A couple of other issues involved a poorly working remote (only could change channel down and volume button barely worked), DirecTV went out for the last few hours of our stay and the computer was down at checkout.

Posted by on Oct 17, 2015

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Comment from Hotel Management

Nov 24, 2015 by GM

Dear Paul, Thank you so much for sharing the problems that you encountered during your stay. I am sure they were frustrating but easily resolved by our team when notified. I of course wish they had not occurred in the first place. Thank you for making me aware of them so we can learn from our mistakes big and small. Safe Travels! Erin Laughlin General Manger

5 out of 5

Excellent in every way!

Check-in was smooth. Facilities were spotless. Room was great... comfy, clean, well designed. Best hotel experience I've had in years.

Posted by , from Charlotte, NC on Oct 13, 2015

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Comment from Hotel Management

Nov 24, 2015 by GM

Dear Ray , Your review is our goal for every guest's stay every time! I am so glad that you enjoyed your experience with us. Thank you for staying with us we hope you come again. Safe Travels! Erin Laughlin General Manager

About the Sheraton Rockville Hotel

Location 920 King Farm Blvd, Rockville, MD 20850

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Sheraton Rockville Hotel. For a fee, parking is available. This 3.5-star Rockville hotel is smoke free.

  • 155 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (43.5 km / 27 mi)
  • Train station: Rockville Station (5.8 km / 3.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Rockville Hotel offers 155 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Sheraton Rockville Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 23 per person (approximately)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Rockville
  • Rockville Sheraton
  • Sheraton Hotel Rockville
  • Sheraton Rockville
  • Sheraton Rockville Hotel
  • Rockville Sheraton
  • Sheraton Rockville Hotel Hotel
  • Sheraton Rockville Hotel Rockville
  • Sheraton Rockville Hotel Hotel Rockville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.