For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 6 miles (10 km) of this Germantown hotel, you'll find Maryland SoccerPlex and Discovery Sports Center and Lake Forest Mall. Montgomery County Agricultural Fairgrounds is within 6 miles (10 km) and Laytonsville Golf Course is within 9 miles (15 km).
Free perks
This hotel features a 24-hour fitness center and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 177 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free weekday newspapers, and free local calls.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg ratings based on 11 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Express Hotel & Suites Germantown-Gaithersburg
Everyone (8)Family (3)
4 out of 5
Location and availability were key items for me on this trip.
Posted by Hernando on Nov 7, 2019
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Comment from Hotel Management
Nov 9, 2019
by Barack
Thank you for your kind feedback! we hope to see you soon again !
4 out of 5
Very welcoming staff, room was perfect and bed very comfortable
Posted by a verified traveler on Jul 16, 2019
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Comment from Hotel Management
Jul 18, 2019
by Samitha
Thank you so much for being our guest! We are so excited to have the opportunity to serve you. We look forward to welcoming you back again soon.
3 out of 5
I liked the room the area is nice,I didnt care for the staff we had an early flight had 2 leave 5am ,they have a 24hr coffee set up ,my husband went 2 get us coffee was told its brewing finally we had 2 leave coffee never made,then needed a receipt 4 our stay was told the printer was just turned on well it never woke up we had 2 leave,I gave my email she said would email never got it
Posted by a verified traveler on May 12, 2019
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Comment from Hotel Management
May 26, 2019
by Samitha
Thank you so much for staying with us!
I apologize for the inconvenience you faced while being our guest.
We strive to always make each guest stay welcoming, comfortable and memorable.
We hope you will give us another chance in the near future to serve you.
5 out of 5
Posted by a verified traveler on Apr 23, 2019
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Comment from Hotel Management
Apr 26, 2019
by Samitha
Thank you so much for being our guest! We are so happy to hear that you enjoyed you stay with us. We look forward to your near future return visit.
4 out of 5
someone was working in our room when we checked in - he said he told the front desk not to book that room.
Posted by a verified traveler on Apr 14, 2019
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Comment from Hotel Management
May 1, 2019
by Samitha
Thank you so much for being our guest!
I apologize for any inconvenience you faced during your stay with us. We take our feedback seriously and will make the necessary changes to ensure our guests have a better experience.
We look forward to another opportunity to serve you in the near future.
5 out of 5
We always love the complimentary breakfast at this hotel
Posted by Nancy, from Oceanside, NY on Nov 13, 2018
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Comment from Hotel Management
Nov 19, 2018
by Samitha
Thank you so much for being our guest! We look forward to welcoming you back again soon.
3 out of 5
Great staff, handy location, good breakfast, but some really questionable design choices. In particular, our bed was on a box frame that raised it so high, we had to ask the front desk -- repeatedly -- for a stool so my wife could get into and out of bed safely. (They finally came up with a little plastic one … that at least worked.) I could climb in and out okay, but it was definitely an awkward process. At breakfast, we heard another guest say she left her light on all night because she was afraid of falling out of bed. I can't believe we are the only ones to have this reaction.
I'm sure the high-rise sleeping platform looks great to the designers. But for people like us -- pushing 70 -- it's not only a comfort issue, but a safety issue. We tried to find a solution on our own, but the footstool with the room's chair was on wheels (yikes!), the cushion on the chair was actually clipped into the chair frame so it couldn't be removed, and our suitcases were soft-sided, so couldn't be used as a firm step up.
The staff was very graceful when we described our concerns, but other than locating the little stool, had no way of helping resolve the issue. If you're reasonably fit, probably not a serious problem. But if age or mobility are concerns for you, make sure what kind of sleeping conditions are being provided.
Posted by Goin'Gophers, from Minneapolis-St. Paul on Sep 24, 2018
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Comment from Hotel Management
Oct 22, 2018
by Samitha
Thank you for choosing the Holiday Inn Express Germantown-Gaithersburg. Thank you so much for your feedback.
I apologize for any inconvenience you faced while being our guest I will follow up with my team immediately to make sure all details are taken care of.
When future plans bring you back to the area we will be waiting to welcome you back.
Kind regards,
Samitha Anderson
Front Desk Supervisor
5 out of 5
Entire staff was genuinely friendly, personable and helpful in every way. The complimentary breakfast was very well prepared and presented with a wide selection of entrees. Staff was ever present to clean and refresh the food line. This is a well managed and professionally staffed hotel.
Posted by a verified traveler on Jul 11, 2018
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5 out of 5
Great
Loved everything about. Highly recommend it. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👎👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Posted by a verified traveler on Jun 25, 2018
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4 out of 5
Recently renovated and delightful
Pros:We had a great complimentary breakfast-probably one of the best we've ever had. Dining room was clean and well maintained.
We checked in quite late but had no problems. The hotel is older but has recently been renovated and was in great shape. We were in the room next to the elevators and the ice machine but it wasn't noisy at all. bed was comfortable and the linens were very nice.
Posted by Bobbie, from MD on Apr 11, 2016
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About the Holiday Inn Express Hotel & Suites Germantown-Gaithersburg
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg offers its guests a spa tub and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 1519 square feet (137 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Germantown-Gaithersburg. Self parking is free. This Germantown hotel is smoke free.
1 building
177 guestrooms or units
6 levels
1519 sq ft of conference space
137 sq m of conference space
To-go breakfast (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Gift shop
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Washington, DC (IAD-Washington Dulles Intl.) (57.2 km / 35.5 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg offers 177 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Car not required
Only service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
Hotel Names
Holiday Inn Express Germantown-Gaithersburg
Holiday Inn Express Hotel Germantown-Gaithersburg
Holiday Inn Express Hotel Germantown-Gaithersburg
Holiday Inn Express Germantown-Gaithersburg
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg Hotel
Hotel Holiday Inn Express Hotel & Suites Germantown-Gaithersburg
Holiday Inn Express Hotel Suites Germantown Gaithersburg
Holiday Inn Express Hotel
Holiday Inn Express
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg does not have a restaurant on site. Nearby dining options include Burger King (12-min walk), The Greene Turtle (0.9 mi), and Panera Bread (1 mi).
This hotel offers free self parking.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg is 35.5 mi (41-min drive) away from the Washington, DC (IAD-Washington Dulles Intl.) airport, the closest popular airport to the property.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg does not have a pool.
There are no spa services available at this hotel.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg offers free on-the-go breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.
Check-in is from 3:00 PM - midnight.
Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Germantown-Gaithersburg.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
