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4.3 out of 5

"Entire staff was genuinely friendly, personable and helpful in every way. The complimentary breakfast was very well prepared and presented with a wid ... " More

By a verified traveler on Wed 11 Jul 2018

Hotel Description

Enjoy free breakfast at this Germantown hotel

In Germantown

Within 6 miles (10 km) of this Germantown hotel, you'll find Maryland SoccerPlex and Discovery Sports Center and Lake Forest Mall. Montgomery County Agricultural Fairgrounds is within 6 miles (10 km) and Laytonsville Golf Course is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 177 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free weekday newspapers, and free local calls.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$77* Per night/room Jan 31 - Feb 1

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Germantown-Gaithersburg

Everyone (8) Family (3)
4 out of 5
Location and availability were key items for me on this trip.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 9, 2019 by Barack

Thank you for your kind feedback! we hope to see you soon again !

4 out of 5
Very welcoming staff, room was perfect and bed very comfortable

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by Samitha

Thank you so much for being our guest! We are so excited to have the opportunity to serve you. We look forward to welcoming you back again soon.

3 out of 5
I liked the room the area is nice,I didnt care for the staff we had an early flight had 2 leave 5am ,they have a 24hr coffee set up ,my husband went 2 get us coffee was told its brewing finally we had 2 leave coffee never made,then needed a receipt 4 our stay was told the printer was just turned on well it never woke up we had 2 leave,I gave my email she said would email never got it

Posted by on May 12, 2019

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Comment from Hotel Management

May 26, 2019 by Samitha

Thank you so much for staying with us! I apologize for the inconvenience you faced while being our guest. We strive to always make each guest stay welcoming, comfortable and memorable. We hope you will give us another chance in the near future to serve you.

5 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 26, 2019 by Samitha

Thank you so much for being our guest! We are so happy to hear that you enjoyed you stay with us. We look forward to your near future return visit.

4 out of 5
someone was working in our room when we checked in - he said he told the front desk not to book that room.

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 1, 2019 by Samitha

Thank you so much for being our guest! I apologize for any inconvenience you faced during your stay with us. We take our feedback seriously and will make the necessary changes to ensure our guests have a better experience. We look forward to another opportunity to serve you in the near future.

5 out of 5
We always love the complimentary breakfast at this hotel

Posted by , from Oceanside, NY on Nov 13, 2018

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Comment from Hotel Management

Nov 19, 2018 by Samitha

Thank you so much for being our guest! We look forward to welcoming you back again soon.

3 out of 5
Great staff, handy location, good breakfast, but some really questionable design choices. In particular, our bed was on a box frame that raised it so high, we had to ask the front desk -- repeatedly -- for a stool so my wife could get into and out of bed safely. (They finally came up with a little plastic one … that at least worked.) I could climb in and out okay, but it was definitely an awkward process. At breakfast, we heard another guest say she left her light on all night because she was afraid of falling out of bed. I can't believe we are the only ones to have this reaction. I'm sure the high-rise sleeping platform looks great to the designers. But for people like us -- pushing 70 -- it's not only a comfort issue, but a safety issue. We tried to find a solution on our own, but the footstool with the room's chair was on wheels (yikes!), the cushion on the chair was actually clipped into the chair frame so it couldn't be removed, and our suitcases were soft-sided, so couldn't be used as a firm step up. The staff was very graceful when we described our concerns, but other than locating the little stool, had no way of helping resolve the issue. If you're reasonably fit, probably not a serious problem. But if age or mobility are concerns for you, make sure what kind of sleeping conditions are being provided.

Posted by , from Minneapolis-St. Paul on Sep 24, 2018

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Comment from Hotel Management

Oct 22, 2018 by Samitha

Thank you for choosing the Holiday Inn Express Germantown-Gaithersburg. Thank you so much for your feedback. I apologize for any inconvenience you faced while being our guest I will follow up with my team immediately to make sure all details are taken care of. When future plans bring you back to the area we will be waiting to welcome you back. Kind regards, Samitha Anderson Front Desk Supervisor

5 out of 5
Entire staff was genuinely friendly, personable and helpful in every way. The complimentary breakfast was very well prepared and presented with a wide selection of entrees. Staff was ever present to clean and refresh the food line. This is a well managed and professionally staffed hotel.

Posted by on Jul 11, 2018

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5 out of 5

Great

Loved everything about. Highly recommend it. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👎👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Posted by on Jun 25, 2018

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4 out of 5

Recently renovated and delightful

Pros: We had a great complimentary breakfast-probably one of the best we've ever had. Dining room was clean and well maintained.
We checked in quite late but had no problems. The hotel is older but has recently been renovated and was in great shape. We were in the room next to the elevators and the ice machine but it wasn't noisy at all. bed was comfortable and the linens were very nice.

Posted by , from MD on Apr 11, 2016

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About the Holiday Inn Express Hotel & Suites Germantown-Gaithersburg

Location 20260 Goldenrod Lane, Germantown, MD 20876

Property Features

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Germantown-Gaithersburg. Free self parking is available. This Germantown hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 6 levels
  • 137 sq m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (57.6 km / 35.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg offers 177 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Holiday Inn Express Germantown-Gaithersburg
  • Holiday Inn Express Hotel Germantown-Gaithersburg
  • Holiday Inn Express Hotel Germantown-Gaithersburg
  • Holiday Inn Express Germantown-Gaithersburg
  • Holiday Inn Express Hotel & Suites Germantown-Gaithersburg Hotel
  • Hotel Holiday Inn Express Hotel & Suites Germantown-Gaithersburg
  • Holiday Inn Express Hotel Suites Germantown Gaithersburg
  • Holiday Inn Express Hotel
  • Holiday Inn Express

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.