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4.5 out of 5

"My family and I (including extended family) stayed here for a night and booked a few different rooms. The hotel is really comfortable and modern, has ... " More

By a verified traveler on Fri 29 Jul 2022

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Hotel Description

4.5-star luxury hotel in Breitenrain-Lorraine

Breitenrain-Lorraine stay

You'll be steps from Kursaal Bern and within a 10-minute walk of Jackpot Spielcasino Bern with a stay at this Breitenrain-Lorraine hotel. Botanical Garden and French Church are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 28 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Classic Room, 1 Queen Bed (Atrium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$147* Per night/room Oct 9 - Oct 10

Premier Room, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss, Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss, Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swissôtel Kursaal Bern ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissôtel Kursaal Bern

Everyone (3) Family (1)
4 out of 5
My family and I (including extended family) stayed here for a night and booked a few different rooms. The hotel is really comfortable and modern, has nice grounds, and is walkable to Bern. Parking was easy for us, too. The only huge negative to our trip was the front desk staff. The woman who checked me in was sweet, but other than that, all of the staff that I corresponded with at the front desk were snobby and acted very arrogant and put out. I'm not sure why, but it was unpleasant. As mentioned, the hotel itself was great.

Posted by on Jul 29, 2022

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5 out of 5
Convenient walk to old city. Accommodations were good and the staff was very helpful

Posted by on Mar 3, 2020

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4 out of 5

Nice hotel

This hotel is clean and close to the city center. However, our room had a ‘window’ that opened up to inside duct work and faced a hallway and the air conditioning was situated by the door and never actually reached the bed so I was hot and sweaty all night long. I liked the hotel, just be sure to request a room with a window that opens up to the outside.

Posted by , from New Jersey on Jun 30, 2018

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Comment from Hotel Management

Jul 5, 2018 by Anne Janse

Dear Kathy thank you for your feedback. We are looking forward to welcome you again. Next time we recommend to book a Comfortroom which is slightly more expensive than the economy room. Best Regards

5 out of 5

Very nice hotel, with a 5 star service

Very nice hotel is right there at walking distance or hop on the bus (hotel provide a pass at no charge) great town and a hotel to match.

Posted by , from AZ. USA on May 14, 2016

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Comment from Hotel Management

Jun 19, 2016 by Anna Hegen - Front Office Manager

Dear traveller We are glad you had a good time and the free of charge travel pass served you well. Kind regards, Anna Hegen - Front Office Manager

About the Swissôtel Kursaal Bern

Location Kornhausstrasse 3, Bern, BE 3000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. There are 28 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Swissôtel Kursaal Bern. Parking is available for a fee. This 4.5-star Bern hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 4 levels
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bern Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Swissôtel Kursaal Bern offers 171 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Giardino - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Yu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Pet Policy

  • Pets: CHF 25.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 26.00 per person (approximately)
  • Self parking fee: CHF 26.00 per day
  • Pet fee: CHF 25.00 per pet, per stay
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allegro Bern
  • Allegro Bern Hotel
  • Allegro Hotel Bern
  • Bern Allegro
  • Bern Allegro Hotel
  • Bern Hotel Allegro
  • Hotel Allegro Bern
  • Hotel Bern Allegro
  • Allegro Kursaal
  • Hotel Allegro Bern
  • Swissôtel Kursaal Bern Bern
  • Swissôtel Kursaal Bern Hotel
  • Swissôtel Kursaal Bern Hotel Bern
  • Swissôtel Kursaal Bern (Opening November 2020)

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.